[00:00:09] >> GOOD EVENING, FLOWER MOUND. [A. CALL TO ORDER] THE TIME IS NOW 6:00 P.M. I'M CALLING THIS MEETING TO ORDER. I LOVE DOING THAT TO YOU. >> I'M STILL LOOKING, YOU CAN'T DO THIS TO ME. >> I DO THAT EVERY TIME. TONIGHT IS A WORK SESSION. WE HAVE A COUPLE ITEMS ON OUR WORK SESSION TONIGHT. WE WILL START FIRST BEFORE WE GET TO THOSE ITEMS WITH OUR PUBLIC COMMENT. [B. PUBLIC COMMENT] WE ONLY HAVE ONE COMMENT CARD TONIGHT. FOR PUBLIC SPEAKING, YOU HAVE THREE MINUTES TO SPEAK WHEN YOU COME UP. WHEN YOU HEAR THE TONE GO OFF WHILE YOU'RE SPEAKING, YOU STILL HAVE 30 SECONDS LEFT SO THAT YOU KNOW. BARBARA BARRIOS IS OUR SPEAKER. >> HELLO. GOOD EVENING, MAYOR AND HIS TEAM TOWN COUNCIL. MY NAME IS BARBARA BARRIOS, AND I LIVE IN THE WONDERFUL STREET HIDEAWAY, 4113 HATHAWAY LANE. I'M HERE TO FIRST OF ALL CONGRATULATE THE TOWN FOR THE FALL FESTIVAL THAT REALLY SHOWS THAT THE COMMUNITY IS LOOKING FOR OPEN SPACES, TO SOCIALIZE JUST BEING WITH THE NEIGHBORS AND THE COMMUNITY. ALONG WITH THAT, I AM SO THRILLED ABOUT THE CULTURAL ART CENTER THAT GOING ALONG WITH THE FALL FESTIVAL. THE REAL WALK IS SO BEAUTIFUL THAT HAVING THAT ART CULTURAL CENTER WILL MAKE THE PLACE VERY SPECIAL LIKE OUR TOWN. NOW THAT THE POLICE IS ALSO HERE AND THE FIREFIGHTERS, I ALSO WANT TO THANK THEM. OUR BLOCK PARTY IN OUR NEIGHBORHOOD WAS A SUCCESS. I REALLY APPRECIATE IT. ALONG WITH ALL THE THREE, IT'S COMMUNITY ENGAGEMENT AND WE REALLY NEED THAT. THANK YOU. >> THANK YOU. WOULD ANYONE ELSE LIKE TO MAKE PUBLIC COMMENT THIS EVENING BEFORE WE MOVE ON. THERE'S NO MORE COMMENT CARDS. WE WILL GO AHEAD AND MOVE ON. THE FIRST WORK SESSION ITEM THAT WE HAVE IS ON CELLULAR COVERAGE IN FLOWER MOUND. [C. WORK SESSION ITEM (S)] THIS WAS BROUGHT UP BY BRIAN TAYLOR DURING ONE OF OUR REGULAR MEETINGS AS AN AGENDA ITEM. TOMMY DALTON IS GOING TO PRESENT. >> THANK YOU, MAYOR. I'VE GOT JUST A COUPLE OF SLIDES JUST TO SET THE TABLE AND THANK YOU FOR MENTIONING THAT THIS WAS BROUGHT UP AS A FUTURE AGENDA REQUEST DURING THE AUGUST 4TH COUNCIL MEETING BY BRIAN. IN RESPONSE TO THAT, WE REACHED OUT TO OUR THREE MAJOR PROVIDERS. UNFORTUNATELY, VERIZON WAS UNABLE TO ATTEND T-MOBILE AND AT&T ARE HERE AND WE THANK THEM. WE'RE VERY PLEASED THAT THEY'RE ABLE TO JOIN US. IT'S UNCOMMON OUTSIDE OF SUP ZONING REQUEST FOR A CELL TOWER TO BRING IN PROVIDERS TO TALK ABOUT THEIR INDUSTRY AS COUNSEL CAN APPRECIATE THE VERY COMPETITIVE INDUSTRY. THEY'RE GOING TO PROVIDE YOU SOME GENERAL INFORMATION AND SOME RESPONSES TO QUESTIONS WE RECEIVED FROM COUNCILMEMBER TAYLOR. PLEASE NOTE IF THERE'S ANYTHING THEY CAN'T SHARE BECAUSE IT'S PROPRIETARY. UNDERSTAND THAT. IF WE CAN, WE'LL FOLLOW UP WITH THE COUNCIL OFFLINE TO ANSWER ANY OF THOSE QUESTIONS THAT THEY HAVE. WE'VE GOT OUTLINED TONIGHT IS T-MOBILE IS GOING TO LEAD OFF AND THEY'VE GOT A GENERALIZED PRESENTATION TO PROVIDE YOU THE BASE LEVEL INFORMATION AND SOME MORE SPECIFIC INFORMATION RELATIVE TO THE QUESTIONS THAT WE GOT FROM COUNCILMEMBER TAYLOR, THAT WILL BE SHAWN AND ROB, AND THEN THAT WILL BE FOLLOWED BY BOBBY WELLS WITH AT&T. I DID WANT TO PROVIDE Y'ALL A MAP OF ALL THE CELL TOWERS IN TOWN. NOW, THE BLUE DOTS ARE THE BIG TOWERS. THE RED DOTS ARE THOSE SMALL CELLS. ROUGHLY, WHAT YOU SEE ON THIS MAP RIGHT NOW, WE'VE GOT APPROXIMATELY 42 SETS OF ANTENNAS ON 22 DIFFERENT TOWERS IN TOWN. THOSE RANGE IN HEIGHT FROM AROUND 89-120 FEET GIVE OR TAKE, AND APPROXIMATELY 160 SMALL CELLS. YOU CAN SEE THAT'S MOSTLY CONCENTRATED ON THE EAST SIDE OF TOWN AND ALONG THE TOWN'S THOROUGHFARES. THE PURPOSES OF TONIGHT'S DISCUSSION WILL PRIMARILY FOCUS ON THE COVERAGE PRODUCED BY THOSE LARGER CELL TOWERS. AS COUNCIL KNOWS, WE'VE BEEN WORKING WITH THE PROVIDERS OVER THE YEARS TO ADDRESS CONCERNS WE'VE HEARD FROM THE COMMUNITY, AND THEY'RE GENERALLY IN THESE TWO AREAS. THE EAST SIDE OF TOWN AND ALONG THE LAKE. THERE'S A LOT OF COVERAGE LIMITATIONS DUE TO TOPOGRAPHY, THE LAKE, [00:05:02] LACK OF AVAILABLE LAND TO SITE NEW TOWERS, AND THEN OUT OUT WEST PRIMARILY BECAUSE THAT'S THE DEVELOPING FRONTIER OF FLOWER MOUND, SO TO SPEAK. WITH THAT, I WANT TO THANK OUR PROVIDER REPRESENTATION HERE TONIGHT, AND I'LL TURN IT OVER TO SHAWN AND ROB TO GET US KICKED OFF. >> GOOD EVENING MAYOR AND COUNCIL MEMBERS. MY NAME IS SHAWN ST. JOHN. I AM A SITE DEVELOPMENT MANAGER FOR T-MOBILE FOR THE TEXAS AREA, AND I ALSO HAVE ROB PRO WITH ME. ROB IS A RADIO FREQUENCY ENGINEER AND PART OF OUR SITE DEVELOPMENT TEAM AS WELL. ROB ACTUALLY WORKS HERE OUT OF OUR FRISCO OFFICE, AND I WORK OUT OF OUR HOUSTON OFFICE. DON'T HOLD THAT AGAINST ME. LIVED DOWN IN SUGAR LAND. A SIMILAR COMMUNITY TO YOURS. WE REALLY APPRECIATE THE OPPORTUNITY TO SPEAK WITH YOU AND ANSWER QUESTIONS THIS EVENING. WE COMMEND THE TOWN OF FLOWER MOUND FOR BEING PROACTIVE ABOUT THIS. WE ARE ACTUALLY SEEING A TREND WHERE IN THE PAST, WHAT WE'VE HEARD FROM CITIES IS MOST OF THE COMPLAINTS THAT THEY'VE RECEIVED OR QUESTIONS AND CONCERNS THAT THEY'VE RECEIVED RELATED TO WIRELESS HAVE BEEN ABOUT PLANNED FUTURE CELL TOWER STRUCTURES. THAT HAS SHIFTED OVER TIME TO WHERE ALMOST EXCLUSIVELY, THEY ARE GETTING COMPLAINTS FROM RESIDENTS ABOUT POOR COVERAGE, POOR SERVICE, AND ASKING THE CITIES TO DO SOMETHING ABOUT IT. WE ARE HEARING THIS SAME FEEDBACK FROM MULTIPLE CITIES AND TOWNS AND BEING ASKED HOW WE CAN WORK TOGETHER TO BRING BETTER SERVICE TO THEIR COMMUNITIES. WE REALLY APPRECIATE THAT OPPORTUNITY TO SPEAK TO YOU TONIGHT. I'M LOOKING FORWARD TO THE QUESTIONS AND DISCUSSION THAT ARISE OUT OF THAT. THIS FIRST SLIDE JUST SHOWS SOME BASIC DETAILS ABOUT T-MOBILE. I'M NOT GOING TO GO THROUGH EACH AND EVERY ONE OF THESE, BUT ONE THING I DO WANT TO HIGHLIGHT IS THAT WE DO HAVE OUR REGIONAL HEADQUARTERS IN FRISCO DOWN THE ROAD, AND ALSO THAT IS WHERE OUR TEXAS OFFICES ARE AS WELL FOR OUR ENTIRE TEXAS AREA. WE HAVE FOLKS WHO LIVE RIGHT HERE IN FLOWER MOUND ON OUR TEAM. SERVICE IS VERY IMPORTANT TO US IN GENERAL, BUT ESPECIALLY BECAUSE WE LIVE AND WORK RIGHT HERE IN THE AREA. SOME KEY CONCEPTS, I WANT TO GO OVER, AND I APOLOGIZE IF ANY OF THIS IS OLD NEWS AND YOU ALREADY KNOW HOW CELLULAR WORKS AND ALL THE BASICS, BUT JUST WANT TO GO OVER SOME BASICS ABOUT WIRELESS. OUR CUSTOMERS ARE THE PRIMARY DRIVERS OF ANY NETWORK GROWTH. THAT INCLUDES UPGRADING EXISTING CELL SITES IN OUR NETWORK AND ALSO ADDING ADDITIONAL SITES. ADDITIONAL SITES AND UPGRADES ARE NEEDED, NOT JUST FOR COVERAGE. THERE MAYBE GOOD COVERAGE IN THE AREA. BUT BECAUSE SO MANY PEOPLE ARE USING THEIR HANDSETS IN THAT PARTICULAR AREA, WE MAY NEED TO ADD ADDITIONAL CELL SITES SO THAT WE'RE COVERING A SMALLER AREA WITH EACH INDIVIDUAL CELL SITE AND THEREFORE INCREASING THE CAPACITY OF THE SYSTEM. THOSE ARE SOME OF THE MAIN DRIVERS OF THE NEED FOR NEW SITES. BASICALLY, NOBODY HAS A HOME PHONE ANYMORE. THE PRIMARY WAY THAT THEY HAVE TO MAKE CALLS AND TEXTS, ACCESS THE INTERNET, AND INCREASINGLY DO BUSINESS EVERY DAY IS THEIR HANDSET. THEY EXPECT THAT TO WORK EVERYWHERE THEY GO. ANOTHER KEY CONCEPT IS THAT THIS IS A TWO-WAY COMMUNICATION SYSTEM. SOMETIMES WE GET QUESTIONS FROM FOLKS. WHY CAN'T YOU JUST TURN UP THE VOLUME, SO TO SPEAK, ON ONE OF THE EXISTING TOWERS? WELL, YOUR LITTLE HANDSET HAS TO GET A SIGNAL BACK TO THAT CELL SITE. IT'S A LOW POWER TWO-WAY SYSTEM. IF WE TURN UP THE VOLUME, INCREASE THE POWER LEVELS OF THE CELL SITE, IT DOESN'T REALLY DO MUCH GOOD BECAUSE YOU HAVE THIS LITTLE HANDSET IN YOUR POCKET THAT IS COMMUNICATING BACK TO THAT SITE. WE ALWAYS PREFER COLLOCATING ON EXISTING STRUCTURES AND I'LL GO INTO MORE DETAILS AS TO WHY THAT IS. BUT SOMETIMES NEW STRUCTURES ARE NECESSARY. THIS IS A VERY SIMPLE DIAGRAM SHOWING THE TYPICAL JOURNEY OF A CALL OR REQUEST FOR DATA ON YOUR HANDSET. IT GOES TO THE NEAREST CELL SITE, WHICH COULD BE YOUR TYPICAL MONOPOLE TOWER, LIKE YOU SEE RIGHT HERE, OR IT COULD BE A ROOFTOP INSTALLATION OF ANTENNAS OR ANY NUMBER OF OTHER TYPES OF SITES. IT COULD BE THAT YOU'RE INSIDE A BUILDING OR A STADIUM, AND IN THAT CASE, YOU MAY BE COMMUNICATING WITH A DISTRIBUTED ANTENNA SYSTEM INSIDE OF THAT. [00:10:01] WHATEVER THE MEANS, IT GOES THROUGH THE AIR TO THAT CELL SITE, AND THEN THAT SIGNAL TRAVELS ALONG FIBER-OPTIC LINES TO OUR SWITCHING OFFICE, AND THEN IT IS CONNECTED TO THE USER ON THE OTHER END OR TO THE INTERNET. LIKE I SAID, IT'S LINE OF SIGHT GENERALLY. NOW, THE SIGNALS CAN TO A CERTAIN EXTENT TRAVEL THROUGH WALLS, CEILINGS, ETC. BUT ONLY TO A CERTAIN DEGREE. WE'LL GO THROUGH SOME OF THAT DETAIL HERE IN A MINUTE TOO. SPECTRUM. IN A NUTSHELL, THE LOWER THE FREQUENCY, THE FURTHER IT TRAVELS, THE EASIER IT IS FOR IT TO PENETRATE INTO BUILDINGS, BUT HIGHER SPEEDS AND FASTER RECALLING OF INFORMATION, THINGS LIKE THAT, LATENCY IS LOWER, THE HIGHER THE FREQUENCY GENERALLY. NOW, T-MOBILE HAS AN APPROACH TO UTILIZE MULTIPLE BANDS FOR OUR 5G SERVICES. WE HAVE SOMETHING CALLED HIGH CAPACITY 5G, WHICH UTILIZES THE HIGH BAND AND MID BAND FREQUENCIES. THEN WE ALSO HAVE ANOTHER 5G TECHNOLOGY THAT IS NEARLY AS FAST THAT UTILIZES THE LOWER BANDS. WE ALSO UTILIZE SOMETHING CALLED CARRIER AGGREGATION, WHICH COMBINES MULTIPLE BANDS TO USE THEM ALL AT THE SAME TIME FOR YOUR CONNECTION TO OPTIMIZE SPEED, OPTIMIZE CAPACITY AND MAKE SURE THINGS ARE BALANCED FOR YOUR EXPERIENCE AS FAR AS COVERAGE, CAPACITY, AND YOUR DATA EXPERIENCE ON OUR NETWORK. AS I SAID, COLOCATION IS PREFERRED. FIRST OF ALL, WE CAN SERVE OUR END USER FASTER. WE CAN GET SITES ON AIR FASTER IF THERE'S ALREADY A STRUCTURE IN THE AIR. OUR RADIO ENGINEERS DON'T CARE WHAT WE'RE MOUNTING THEIR ANTENNAS ON AS LONG AS IT'S AT THE RIGHT LOCATION AND AT THE RIGHT HEIGHT. WHEN WE CANNOT IMPROVE THE CAPACITY OR COVERAGE IN A GIVEN AREA BY SIMPLY UPGRADING OUR EXISTING CELL SITES, OUR RADIO ENGINEERS DETERMINE THAT A NEW SITE IS NEEDED IN THAT AREA. THEY WILL ISSUE WHAT'S CALLED A SEARCH RING THAT SHOWS THE LOCATION OF WHERE THAT SITE NEEDS TO BE, THE HEIGHT THAT THE ANTENNAS NEED TO BE AT. THEN IT'S OUR TEAM'S JOB TO FIND AN EITHER STRUCTURE OR IF NO STRUCTURE EXISTS TO WORK WITH SOME OF OUR BUILD A SUIT VENDORS TO FIND AN APPROPRIATE LOCATION FOR A NEW STRUCTURE. AGAIN, A COLOCATABLE STRUCTURE IN MOST CASES. COLOCATION HELPS US, AS I SAID, TO GET THE SITE ONTO AIR FASTER, IT REDUCES THE COST AND IT'S THE RIGHT THING TO DO. LESS TOWER PROLIFERATION, LESS IMPACT TO THE COMMUNITY. A TYPICAL TRADITIONAL CELL SITE, AS WE CALL IT, MR. DALTON MENTIONED THIS AS WELL, IS IN AN AREA LIKE THIS, SUBURBAN, URBAN AREA IS TYPICALLY GOING TO BE 80-150 FEET HIGH, AND A CELL SITE MAY NOT BE A TRADITIONAL TOWER, IT MAY BE INSTALLATIONS ON WATER TANKS, AS YOU SEE IN THIS PHOTO HERE, OR WE MAY COLOCATE ON A MONOPOLE, A ROOFTOP, ANYTHING AT THE RIGHT HEIGHT AND LOCATION THAT IS ABLE TO ACCOMMODATE STRUCTURALLY THE SITE. THOSE ARE TYPICALLY PLACED ON PRIVATE PROPERTY, NOT THE RIGHT OF WAY, AS YOU CAN IMAGINE, BECAUSE OF THE SIZE OF THE COMPOUND AND THE COLOCATION ASPECTS, BUT WE LOVE WORKING WITH SCHOOL DISTRICTS, WITH TOWNS AND CITIES, WITH COUNTIES TO FIND AVAILABLE PROPERTIES FOR THOSE. THERE ARE ALSO SOMETHING CALLED A SMALL CELL, WHICH YOU SAW ON THE MAP, SMALL CELL LOCATIONS. SOMETHING TO MENTION IS THAT THESE DIFFERENT SITE TYPES, AT LEAST FOR US, I CAN'T SPEAK FOR AT&T, BUT I THINK IT MAY BE SIMILAR SERVE A DIFFERENT PURPOSE FROM A TRADITIONAL MACRO SITE. TYPICALLY, WHEN WE'RE DEPLOYING A SMALL CELL, IT'S IN AN AREA WHERE WE ALREADY HAVE COVERAGE, BUT WE NEED TO IMPROVE CAPACITY TO THAT AREA FOR DATA, ESPECIALLY OR WE MAY HAVE OVERALL, VERY GOOD COVERAGE, BUT WE NEED TO IMPROVE SOME OF THE IN BUILDING COVERAGE INTO A NEIGHBORHOOD OR AN APARTMENT COMPLEX OR SOMETHING LIKE THAT WITH LOWER POWER, SHORTER SITES THAT ARE CLOSER TO THE USER. THESE ARE SOME PHOTOS JUST SHOWING YOU SOME DIFFERENT TYPICAL CELL SITE TYPES. YOU CAN SEE ON THE LEFT THERE, WE ACTUALLY HAVE AN INSTALLATION HERE ON A FLOWER MOUND WATER TANK. [00:15:01] THIS IS A TRADITIONAL MONOPOLE TOWER. YOU CAN SEE THESE SECTORIZED ANTENNAS. I FORGOT TO MENTION THAT TYPICALLY A CELL SITE HAS SECTORIZED DIRECTIONAL ANTENNAS, THREE DIFFERENT SECTORS OF ANTENNAS THAT ARE POINTING IN DIRECTIONS TO COVER A CERTAIN AREA AROUND THE SITE. EACH ONE OF THOSE IS SEGMENTING, SO TO SPEAK, THE FREQUENCY USE THAT WE HAVE SO THAT IT CAN INCREASE THE CAPACITY OF THAT SINGLE SITE TO COVER MORE USERS AT A GIVEN TIME. THIS ACTUALLY IS INTERESTING. THIS USED TO LOOK LIKE THIS POLE PRETTY MUCH, AND IT WAS RECENTLY CONVERTED TO A TRADITIONAL MONOPOLE SITE. NOW, 5G ANTENNAS AND THE TOWER MOUNTED RADIOS THAT ARE CONNECTED TO THOSE ANTENNAS ARE TOO LARGE TO FIT INSIDE OF THIS. WE CANNOT DEPLOY ALL OF THE VARIOUS FREQUENCIES AND TECHNOLOGIES IN A CONCEALED FLAGPOLE INSTALLATION LIKE THIS. IN THIS CASE, WE CAME BACK, THE STRUCTURES ALREADY THERE. IT MADE PERFECT SENSE TO INSTEAD OF BUILDING A NEW STRUCTURE SOMEWHERE NEAR THE AREA TO JUST CONVERT THAT TO A MONOPOLE DESIGN WITH EXTERNAL ANTENNAS. HERE'S A PHOTO OF A ROOFTOP INSTALLATION AS WELL, WHICH IS ALSO POSSIBLE. >> YOU'D ASKED FOR US TO COMMENT ON THINGS LIKE ZONING AND PERMITTING. ONE OF THE THINGS THAT WE TYPICALLY SEE IS THAT A LOT OF THE TOWER WIRELESS TELECOMMUNICATIONS ORDINANCES WERE WRITTEN AT A TIME. FIRST OF ALL, WHEN PEOPLE GENERALLY USED THEIR CELL PHONES LESS FREQUENTLY AND WENT OUT AND ABOUT AND THEY DIDN'T USE THEM AT HOME. IT WAS LESS PREVALENT, AND THEY FOLLOWED THE MINDSET OF GROUPING THEM WITH LIKE USES. WHAT WE OFTEN SEE IS THAT IT'S MUCH EASIER TO PLACE A NEW INFRASTRUCTURE FOR CELLULAR SERVICE IN AN INDUSTRIAL OR COMMERCIAL AREA. BUT REALLY WHAT OUR USERS ARE TELLING US IS THEIR BIGGEST FRUSTRATION IS NOT BEING ABLE TO USE IT AT HOME OR WHEN THEY GO TO THEIR KIDS GAME. OR WHEN THEY'RE OUT LIVING, WORKING, PLAYING THEIR LIVES, THEY CAN'T USE IT IN THE AREAS THEY WANT TO USE IT IN. THE BIG CHALLENGE IS TO FIND A WAY TO MODERNIZE ORDINANCES SO THAT THEY ADDRESS THAT. SOME OF THE WAYS WE'VE SEEN THAT HAVE BEEN SUCCESSFUL IS A MORE TIERED APPROACH WHERE IF A SITE MEETS CERTAIN REQUIREMENTS FOR DESIGN, LOCATION, IT IS PERMITTED BY RIGHT. BUT IF THE SITE MAKES SENSE FROM A COMMON SENSE PERSPECTIVE, BUT MAYBE IT'S CLOSE TO A RESIDENTIAL AREA THAT IT SERVES, MAYBE IT GOES THROUGH A DIFFERENT PROCESS WITH HEARINGS, ET CETERA. ALSO WANTED TO TALK ABOUT FIBER BACKHAUL. I THINK THAT WAS ANOTHER QUESTION. HAVING PLENTY OF FIBER BACKHAUL READILY AVAILABLE, PREFERABLY WITH MULTIPLE OPTIONS FOR CARRIERS IS ALWAYS HELPFUL TO US TO GET THE SITES ON AIR AS FAST AS POSSIBLE. THAT'S A HUGE PART. DATA IS KING. HAVING A ROBUST FIBER SERVICE THROUGHOUT THE COMMUNITY CAN HELP US TO DEPLOY THESE NETWORKS AND SERVE HIGHER DATA SPEEDS AND HIGHER CAPACITY. THEN WE DO PARTNER WITH COMMUNITIES A LOT WITH DISASTER RECOVERY. OF COURSE, THE INFRASTRUCTURE AROUND THAT IS SUPER IMPORTANT WHEN THERE IS A DISASTER, WE ARE ACTUALLY WORKING ON A LOT OF SITE HARDENING PROJECTS RIGHT NOW TO UPGRADE THE BATTERY BACKUP AND GENERATOR BACKUP TO OUR SITES FOR THOSE TYPES OF INSTANCES. WE LOVE WORKING WITH COMMUNITIES TO UNDERSTAND ANY STAGING AREAS, ANY HIGH TRAFFIC AREAS THAT MAY COME UP DURING THOSE TIMES. THEN FUTURE DEVELOPMENT. ONE OF THE THINGS THAT WE HAVE INCREASINGLY BEEN WORKING WITH COMMUNITIES ON IS TALKING ABOUT PLANNING FOR WIRELESS INFRASTRUCTURE IN FUTURE DEVELOPMENT PROJECTS THE SAME WAY THAT YOU WOULD FOR ANY OTHER INFRASTRUCTURE, WHETHER THAT'S WATER, SEWER, POWER, ET CETERA. MAKING SURE THAT THAT IS A THOUGHT PROCESS TO ADEQUATELY SERVE THAT AREA THAT IS BEING DEVELOPED. THEN JUST IN SUMMARY, WIRELESS IS ABSOLUTELY CRITICAL. IT'S THE PRIMARY WAY THAT PEOPLE USE TO COMMUNICATE WITH EACH OTHER WITH THEIR LOVED ONES AND FOR WORK, AND IT'S THE PRIMARY WAY NOWADAYS THAT PEOPLE CALL 911 WHEN THERE'S AN EMERGENCY. WE WANT TO MAKE SURE WE'RE THERE FOR THEM. SOMETIMES WE DO HEAR FROM CUSTOMERS DIRECTLY OR [00:20:06] INDIRECTLY THROUGH TOWNS AND CITIES LIKE YOURS ABOUT ISSUES THEY'RE HAVING AND THAT CAN HELP US. WE HAVE A LOT OF TOOLS AVAILABLE TO OUR ENGINEERS TO BE ABLE TO ANALYZE WHAT'S HAPPENING IN OUR NETWORK. BUT THEY DON'T TELL US THE WHOLE STORY. SOMETIMES GETTING THAT FEEDBACK FROM OUR CUSTOMERS OR FROM YOU CAN BE HELPFUL TO US. THAT CAN SOMETIMES GROW INTO CUSTOMERS BECOMING ADVOCATES OR RESIDENTS WHO MAY NOT BE CUSTOMERS BECOMING ADVOCATES FOR MORE ROBUST WIRELESS INFRASTRUCTURE. WE LOVE ENGAGING WITH THE COMMUNITY WITH ELECTED OFFICIALS AND WITH STAFF, TO TRY TO FIND SOLUTIONS TO ANSWER QUESTIONS. WE'VE DONE THINGS IN THE PAST LIKE A INFORMATION FAIR MEETING WHERE WE'VE HAD EXPERTS SET UP THE ROUND TABLES TO TALK ABOUT UPCOMING PROJECTS, ANSWER QUESTIONS. THE PUBLIC CAN COME ANYTIME THEY WANT THAT EVENING TO GET THEIR QUESTIONS ANSWERED. THOSE HAVE ACTUALLY TURNED IN THE PAST INTO RESIDENTS SHOWING UP AT HEARINGS IN SUPPORT OF APPLICATIONS AFTER THEY'VE UNDERSTOOD THE WHY FOR WHAT WE'RE DOING. WE ARE HERE TO DO THINGS LIKE THAT AND HERE TO LISTEN AND BE A RESOURCE FOR YOU IF YOU HAVE QUESTIONS OR OPPORTUNITIES THAT YOU WANT TO DISCUSS. I THINK THAT'S IT. ROB, DID I MISS ANYTHING? WELL, ROB AND I ARE HERE TO ANSWER ANY QUESTIONS THAT YOU MIGHT HAVE NOW OR LATER ON TONIGHT. >> FIRST OF ALL, THANK YOU FOR COMING. I REALLY DO APPRECIATE YOUR TIME AND COMING ON A THURSDAY EVENING AND SPEND YOUR TIME WITH US. I APPRECIATE THE INFORMATION. AS TOMMY MENTIONED, AND I THINK SOME OF THE QUESTIONS I HAD WERE PASSED ON TO YOU BEFORE THIS. I KNOW A FEW YEARS AGO WE HAD SOME ISSUES DOWN BY THE LAKE, AS TOMMY MENTIONED THE LAKESIDE DEVELOPMENT. I THINK THOSE PRETTY MUCH BEEN RESOLVED, I HAVEN'T HEARD MUCH ABOUT THAT IN THE LAST FEW YEARS. BUT ON THE WEST SIDE OF TOWN, THE OTHER AREA THAT TOMMY MENTIONED, THERE ARE NEW DEVELOPMENTS. I HAVE I HAVE EXPERIENCE. I'M NOT A CUSTOMER, SO DON'T HOLD THAT AGAINST ME. BUT I HAVE HEARD SOME CHALLENGES WITH THE RECEPTION, WITH THE SPEEDS IN THE EXISTING DEVELOPMENTS. THEN THERE'S QUITE A FEW DEVELOPMENTS THAT ARE ON THE MAP THAT ARE COMING. I THINK YOU SHARED SOMEWHAT OF YOU CAN BE PROACTIVE, AND YOU CAN WORK WITH THE DEVELOPERS, WORK WITH THE MUNICIPALITIES TO MAKE SURE THAT IN THESE NEW DEVELOPMENTS THAT THE INFRASTRUCTURE IS THERE. I GUESS I HAVE A COUPLE OF QUESTIONS. ONE IS FOR THE EXISTING OR FOR THE NEW INFRASTRUCTURE, YOUR CRYSTAL BALL MIGHT NOT BE WORKING OR THIS MIGHT JUST NOT BE A VALID QUESTION. BUT DO YOU SEE TERRESTRIAL BASED ANTENNAS AS THE FUTURE? OR DO YOU SEE THAT GOING MORE TO A SATELLITE COMMUNICATION WITH HANDHELD DEVICES, OR IS THAT TOO FAR IN THE FUTURE, THAT WOULD NOT PREVENT YOU FROM INVESTING INTERTRIAL BASED ANTENNAS AT THIS POINT? >> GOOD QUESTION. SIMILAR TO WHAT WE WERE TALKING ABOUT WITH THE DIFFERENCE BETWEEN THE SMALL CELLS VERSUS THE MACROCYTES, EACH OF THESE TECHNOLOGIES HAS ITS PLACE. THE SATELLITE TYPES OF TECHNOLOGIES ARE DEFINITELY PART OF OUR STRATEGY. THEY ARE AN ADDED LAYER TO AUGMENT THE MAIN NETWORK. LINE OF SIGHT IS CRITICAL WITH THOSE TECHNOLOGIES. I DON'T SEE THAT CHANGING ANYTIME SOON. ALSO, IF ONE SATELLITE GOES DOWN, THAT'S A BIG ISSUE FOR A VERY LARGE AREA GEOGRAPHICALLY. I DON'T SEE THE TERRESTRIAL NETWORK GOING AWAY. I JUST SEE SOME OF THESE NEWER TECHNOLOGIES AUGMENTING THAT FOR DIFFERENT TYPES OF NEEDS, BE IT EXTREMELY RURAL TYPE EMERGENCY COMMUNICATION OR JUST SIMPLY TO AUGMENT WHAT'S ALREADY THERE IN THE NETWORK. ROB, ANYTHING TO ADD TO THAT? >> THANK YOU FOR HAVING ME. I THINK THAT HE PRETTY MUCH HIT THE NAIL ON THE HEAD. WHEN WE TALK ABOUT SOME OF THESE TOOLS IN OUR TOOLBOX, SATELLITE IN GENERAL, CASTS A VERY WIDE NET. WHEN WE LOOK AT WHAT OUR CUSTOMERS ARE DOING, A LOT OF THE HIGH DATA USAGE CAN'T BE SUPPORTED BY A SATELLITE NETWORK QUITE YET. EVENTUALLY, IT WILL PROBABLY GET THERE. WE'VE ALL SEEN WHAT'S HAPPENING WITH THE SPACE BASED COMMUNICATIONS. BUT OUR TOWERS DELIVERING ESPECIALLY OUR HIGH BAND FREQUENCIES, DELIVER MORE BITS PER SECOND. IT'S MORE DATA TRANSFER, AND THAT'S GOING TO GIVE CUSTOMERS THE BETTER EXPERIENCE WHEN THEY'RE USING THESE HIGH DATA USAGE APPS, [00:25:02] STREAMING, GAMING, THINGS LIKE THAT. MUCH OF WHAT SHAWN SAYS, IT AUGMENTS, IT CAN ADD TO, IT CAN FILL IN HOLES, ESPECIALLY IN THE RURAL AREAS, BUT I DON'T SEE IT REPLACING TERRESTRIAL. >> THANK YOU. BUILDING ON THAT WITH THE NEW DEVELOPMENTS THAT ARE COMING. I THINK THAT'S AN EASY CONVERSATION TO HAVE BETWEEN TOWN STAFF WITH DEVELOPERS, GET THE SET PROVIDERS AT THAT TABLE TO HAVE THOSE DISCUSSIONS AND MAKE THE RESOURCES AVAILABLE, WHETHER IT'S FOR A SMALL ANTENNA, OR THE LARGE ANTENNA, BUT IT SOUNDS LIKE IF I UNDERSTOOD CORRECTLY, THE FOCUS IS THE LARGER ANTENNAS. IF THIS IS GETTING TOO MUCH INTO T-MOBILE SPECIFIC, I MEAN, FEEL FREE TO LET ME KNOW, BUT IT SOUNDS LIKE YOU'RE LOOKING MORE FOR THE LARGE ANTENNAS, NOT THE SMALLER ANTENNAS, IS THAT A FAIR STATEMENT? >> I WOULDN'T SAY THAT. EACH BAND USES A DIFFERENT SIZE ANTENNA, AND THAT'S NOT A T-MOBILE PROPRIETARY THING, THAT'S PHYSICS. AS YOU DIP DOWN IN THE LOWER BANDS, YOUR ACTUAL ANTENNA SIZE HAS TO INCREASE JUST BECAUSE OF THE NATURE OF PHYSICS. THAT'S WHERE YOU SEE THE ISSUES WITH SOME OF THE OLDER STEALTH CONSTRAINT POLES THAT WAS POINTED OUT EARLIER IN THE SLIDES. THEY WORKED REALLY WELL IN THE EARLY 2000S BECAUSE WE WERE NOT EXERCISING ALL THOSE BANDS. MODERN DATA USAGE MEANS WE'RE USING ALL THOSE BANDS. WE'RE USING CARRIER AGGREGATION, AND SO WE HAVE MUCH MORE ANTENNA USAGE AND THOSE LOW BAND ANTENNAS ARE LARGER, THE HIGH BANDS ARE SMALLER, BUT WE USE ALL OF THEM IN CONJUNCTION. >> TO ADD TO THAT DURING THAT TIME PERIOD, MORE SPECTRUM HAS BEEN AUCTIONED OFF BY THE FCC AND IS IN USE BY THE CARRIERS. THEY HAVE A WIDER RANGE OF BANDS THAT THEY CAN USE AND THEREFORE MORE NEED FOR ANTENNAS. ALSO, THE RADIOS ARE NOW MOUNTED ON THE TOWER TOP INSTEAD OF DOWN THE BOTTOM TO IMPROVE THAT DATA SPEED AND TRANSMISSION STRENGTH AS WELL, WHICH ADDS MORE MASS INSIDE THOSE ANTENNA STRUCTURES. OH, AND ALSO TO GO BACK TO WHAT YOU WERE SAYING ABOUT A FEW YEARS AGO. YES, WE ACTUALLY DID MEET T-MOBILE MET WITH STAFF SINCE THAT TIME, I THINK THAT WAS PROBABLY THREE YEARS AGO, MAYBE. WE'VE BUILT FIVE SITES IN THE COMMUNITY THAT SERVE FLOWER MOUND. I THINK MOST OF THEM ARE ALONG THE LAKE. ONE OR TWO MAY BE OUT ON THE WEST END. WE HAVE TWO MORE WE'RE WORKING ON THAT ARE IN OUR PLAN OF RECORD RIGHT NOW THAT ARE FUNDED PROJECTS. ONE OF THEM IS IN THE LEASING PHASE, FINISHING IT UP AND THE OTHER ONE, OUR BUILD A SUIT PARTNER THAT IS GOING TO BUILD THE STRUCTURE IS STILL LOOKING FOR A SUITABLE WILLING LANDLORD ON THAT ONE. YOU MAY SEE THOSE COME IN FRONT OF YOU IN THE FUTURE. WE ALSO HAVE SEVERAL OTHER PROJECTS, BOTH UPGRADES TO EXISTING SITES TO ADD ADDITIONAL SECTORS TO IMPROVE A LITTLE BIT OF THE COVERAGE, BUT MOSTLY CAPACITY TO OUR EXISTING NETWORK. THEN ALSO SOME ADDITIONAL NEW SITES THAT WE ARE LOOKING TO GET SUPPORT TO ADD TO OUR BUDGET FOR FUTURE PROJECTS. AS YOU CAN IMAGINE, WE HAVE A LOT OF UPGRADE PROJECTS AND NEW SITE DEVELOPMENT PROJECTS EVERY YEAR. WE ARE TYPICALLY A THREE YEAR ROLLING PLAN, AND WE HAVE AN INTERNAL PROCESS WHERE WE SUBMIT TO GET THOSE ADDED TO OUR BUDGET, AND WE HAVE SEVERAL ADDITIONAL HOPEFULLY PROJECTS IN FLOWER MOUND THAT WE WANT TO WORK ON, CONCENTRATING ON THE WEST END AND THEN ALONG THE LAKE AS WELL. >> IF ONE OF YOUR CUSTOMERS EITHER REACHES OUT TO YOU DIRECTLY TO VOICE A CONCERN OR REACHES OUT TO US AS THEIR ELECTED OFFICIALS HERE LOCALLY? WHAT CAN WE AS THE ELECTED BODY DO TO COMMUNICATE THAT BACK TO YOU? DO WE TELL THEM JUST CONTACT YOUR PROVIDER, WHETHER IT'S AT&T OR T-MOBILE OR RIZ WHOEVER ELSE IT MIGHT BE? OR IS THERE A WAY THAT US AS A BODY CAN HELP MOVE THAT ALONG AND ADVOCATE FOR THEM, OBVIOUSLY, WE CAN ONLY DO SO MUCH WITH A FREE MARKET. THAT'S GOING TO DICTATE A LOT OF WHAT YOU DO AND DON'T DO AND WHERE YOU SPEND YOUR MONEY. BUT WHAT CAN WE DO AS A BODY TO HELP VOICE THOSE CONCERNS AND HOPEFULLY IMPROVE THAT COVERAGE? >> SURE. I THINK THIS IS A GREAT START TO THAT CONVERSATION. I AM YOUR MAIN POINT OF CONTACT IN TEXAS FOR THAT TYPE OF INQUIRY, AS WELL AS ANY KIND OF INQUIRIES FROM DEVELOPERS THAT WANT TO PARTNER UP WITH WIRELESS INFRASTRUCTURE AND CARRIERS. WE WORK WITH A VARIETY OF WIRELESS INFRASTRUCTURE OWNER OPERATORS, AS WELL AS ALL OF THE OTHER CARRIERS. WE ALL HAVE MASTER LEASE AGREEMENTS WITH EACH OTHER TO COLOCATE ON EACH OTHER STRUCTURES. T-MOBILE GENERALLY DOESN'T BUILD OUR OWN STRUCTURES. WE TYPICALLY COLOCATE ON STRUCTURES THAT ARE BUILT BY VENDOR PARTNERS. [00:30:02] THEY'RE LOOKING AT NOT ONLY T-MOBILES NEEDS, TYPICALLY, BUT FUTURE NEEDS FOR OTHER CARRIERS AND MAKING THOSE STRUCTURES COLOCATABLE WITH PLENTY OF SPACE AT THE BASE AND PLENTY OF STRUCTURAL CAPACITY AS WELL. THEY'RE IN COMMUNICATION WITH ALL THE CARRIERS ON THEIR UPCOMING PROJECTS. I CAN BE THE POINT OF CONTACT THAT STAFF CAN REACH OUT TO WITH AN INQUIRY LIKE THAT. YES, OF COURSE, THEY SHOULD ALSO BE ENCOURAGED TO REACH OUT TO T-MOBILE DIRECTLY IF THEY WANT TO OR GO TO THEIR LOCAL RETAIL STORE TO TALK ABOUT THEIR NEEDS, BUT I'M HERE TO TALK TO THEM ABOUT THAT AND TO TALK TO YOU ABOUT THAT AS WELL. >> YOU MENTIONED SOME OF THE OLDER ORDINANCES. DOES THAT IMPACT OR DOES THAT HINDER YOUR ABILITY TO PUT THE CELL TOWERS THAT WE NEED IN OR THE APPROPRIATE TYPE OF CELLPHONE. >> IT CAN. YEAH. SOMETIMES IT'S JUST A MATTER OF FINDING A PROPERTY WITH SPACE FOR THE SITE AND WITH A WILLING LANDLORD. BUT EVEN WHEN WE CAN, IF IT'S AN AREA THAT TYPICALLY RIGHT NOW IS THE BIGGEST AREA OF NEED IS IN OR NEAR RESIDENTIAL. THAT CAN BRING WITH IT CHALLENGES WHERE SOMETIMES THE ORDINANCE MAY NOT SUPPORT EVEN SEEKING APPROVAL OF ANY KIND, WHETHER THAT'S A SPECIAL USE PERMIT OR JUST A BUILDING PERMIT TO BUILD A STRUCTURE THAT'S APPROPRIATE TO SERVE THAT AREA. SOMETIMES THAT CAN BE A CHALLENGE TO FIND A LOCATION THAT MEETS ALL OF THE CODE REQUIREMENTS AND ACTUALLY CAN BE APPROVED BY THE CITY. OR THE DOWN RATHER. >> AS A FOLLOW UP FOR STAFF, HOW DO OUR ORDINANCES IMPACT THE INSTALLATION OF NEW ANTENNAS? >> IF YOU'RE GOING TO BUILD A NEW MACRO TOWER BECAUSE WE'RE PREEMPTED UNDER STATE LAW FOR ANY OF THE SMALL SEE SITES. IF YOU'RE GOING TO BUILD A NEW MACRO TOWER, IT REQUIRES AN SUP, AND THEY'RE PRETTY MUCH ALLOWED IN ALMOST EVERY ZONING DISTRICT, BUT THAT GOES THROUGH THAT ZONING AS PROJECT AND A PROCESS. THE BIGGEST ISSUE THAT INEVITABLY COMES UP IS THE TOWER HEIGHT. FROM THAT PERSPECTIVE, A NEW TOWER REQUIRES A ZONING PROCESS, AS LONG AS WE'RE ALSO PREEMPTED UNDER STATE AND FEDERAL LAW REGARDING EXISTING TOWERS. IN THE OLDEN DAYS, WE USED TO REQUIRE AN SUP FOR ANY ANTENNA COLOCATION. WELL, THE TOWN COUNCIL AT THE TIME THAT APPROVED THE TOWER LOCATION ALREADY APPROVED THAT LAND USE. THE FCC CAME DOWN AND SAID, LOOK, IF YOU ALREADY GOT THE TOWER THERE, YOU CAN'T REQUEST ANOTHER ZONING HEARING TO ADD AN ANTENNA TO AN EXISTING TOWER THAT ALREADY HAS A SET OF ANTENNAS ON IT. AS LONG AS IT MEETS THE PROVIDERS PARAMETERS FOR WHAT THEY NEED FOR COVERAGE IN THE AREA AND THEY CAN LOCATE ON IT, IT'S A BUILDING PERMIT. THAT'S FROM THAT PERSPECTIVE, NEW TOWER ZONING, EXISTING TOWER, THEY'RE ADDING ANTENNAS OR CHANGING OUT EQUIPMENT, IT'S BUILDING ELECTRICAL PERMITS. >> THEN WHILE YOU'RE UP THERE. THEY MENTIONED THE NEW DEVELOPMENTS. WE'VE GOT ONE THAT'S ALREADY RESIDENTIAL TURNING DIRT ON THE WEST SIDE, TWO MORE THAT ARE NOT YET MOVING DIRT. WHO LEADS THAT EFFORT TO HAVE THAT DISCUSSION BETWEEN THE DEVELOPERS AND THE SOLAR PROVIDERS? IS THAT TOWN DRIVEN? IS THAT DEVELOPER DRIVEN? >> IT CAN HAPPEN BOTH WAYS. PART OF THE ROLE THAT WE'VE BEEN PLAYING IN OUR INTERFACE WITH THE PROVIDERS IS TRYING TO MAKE SURE THAT THEY'RE FAMILIAR WITH ALL THE RESOURCES THAT THEY NEED FROM THE TOWN'S PERSPECTIVE TO MONITOR DEVELOPMENT LIKE THE TOWN'S DEVELOPMENT MAP. WE MET WITH EACH OF THE PROVIDERS, WE MET WITH T-MOBILE AT&T AND VERIZON. THEY PRETTY MUCH WERE AWARE OF THE ACTIVITY GOING ON. THEY CAN TELL YOU HOW THEY GET THAT INFORMATION. BUT WE DID MAKE SURE THEY WERE CONNECTED TO OUR RESOURCES AND UNDERSTAND WHERE THE DEVELOPMENT WAS HAPPENING AND WHAT THE PLAN WAS, HOW MANY UNITS WERE COMING ONLINE, THE PROGRESS OF THAT. I COULD FEED INTO THEIR CAPITAL IMPROVEMENT PLANNING AND UNDERSTANDING WHAT THOSE NEEDS ARE OUT THERE. >> WE ALSO PROVIDED THE CONTACT INFORMATION WITH THE MAJOR DEVELOPERS, FIRST RANCH, BROOKVIEW, MONARCH, ETC, OUT WEST, AND HOPE THAT THEY CAN MAKE THOSE CONNECTIONS AND START THOSE DISCUSSIONS EARLY ON. ASIDE FROM THAT, USUALLY THEY CAN SPEAK MORE TO ITS BASED ON THEIR COVERAGE NEEDS AND WHAT THEY'RE HEARING AND WHAT THEY'RE SEEING THROUGH THEIR LENSES AND THEIR TECHNOLOGY AND HOW THEY MONITOR THEIR NETWORK. >> REGARDING THIS SLIDE RIGHT HERE, IS T-MOBILE REPRESENTED ON EACH OF THESE RED SQUARES, OR ARE SOME OF THESE VERIZON, SOME OF THESE ATC, AND SOME MOBILES? >> THIS IS ALL AGGREGATED, SO THE RED IS JUST ALL SMALL CELLS. [00:35:02] MOST OF THE SMALL CELLS IN TOWN ARE EITHER VERIZON OR AT&T. >> T-MOBILE DOESN'T HAVE ANY OF THE SMALL CELLS, THE ONES THAT ARE LIKE THE BLACK ONES THAT ARE RIGHT ON THE STREET SIDE? >> I WOULD HAVE TO DOUBLE-CHECK. I DON'T THINK WE HAVE A LOT. WE MAY HAVE A FEW IN A FEW PARTS OF FLOWER MOUND OR JUST ADJACENT TO FLOWER MOUND, SERVING AN EDGE OF FLOWER MOUND. I DON'T KNOW THE ANSWER TO THAT. >> LET ME ASK YOU THIS, MAYBE I LIVE OUT HERE ON THE WEST SIDE OF TOWN, AND I'M A VERIZON CUSTOMER SINCE THEY'RE NOT HERE, AND THEIR SERVICE IS LOUSY. CAN I GO TO T-MOBILE AND SEE IF THERE'S GOOD COVERAGE IN MY AREA, AND THAT WOULD HELP ME MAKE A DECISION? >> YES. ON OUR WEBSITE, YOU CAN PLUG IN ANY ADDRESS AND SEE A COVERAGE MAP, AND THAT MAP PULLS FROM THE SAME DATA THAT ROB AND THE REST OF OUR RF ENGINEERS USE. IT'S A DIFFERENT COLOR AND MAYBE HAS A LITTLE MORE DETAIL WHEN THEY CREATE THEIR MAPS, BUT IT'S PULLING FROM THE SAME DATA. YOU CAN GET A REAL-WORLD VIEW OF WHAT YOUR COVERAGE WILL LOOK LIKE, AND WHETHER IT IS LIKELY TO WORK INSIDE A BUILDING OR ONLY OUTSIDE IN A GIVEN ADDRESS. >> YOU MENTIONED THAT THE CELL TOWER MIGHT HAVE GOOD STRENGTH, BUT MAYBE YOUR CELL PHONE DOES NOT. IS THERE ANYTHING LIKE A CELL PHONE BOOSTER OR ANY OF THOSE DEVICES WORTH USING IF YOU HAVE A LITTLE BIT OF A POOR COVERAGE AREA? >> THEY USED TO SEE A LOT OF THOSE EXTERNAL ANTENNAS. YOU DON'T SEE THOSE MUCH ANYMORE, PROBABLY BECAUSE OF JUST THE SIZE, AND PEOPLE DON'T WANT TO BE SADDLED WITH THAT. THERE ARE BOOSTERS THAT YOU CAN SET UP INSIDE YOUR HOME. USUALLY, YOU PUT THEM NEAR A WINDOW OR ON A WINDOWSILL, AND THEY'RE ABOUT THE SIZE OF A SMALL PIZZA BOX, AND THEY COMMUNICATE WITH THE NEAREST CELL SITE IN THE AREA. THERE ARE ALSO SOLUTIONS THAT UTILIZE YOUR HOME NETWORK THAT CREATE A VIRTUAL MINI CELL SITE IN YOUR HOME, THAT ARE OFFERED BY MOST OF THE CARRIERS AS WELL. >> THAT IS WORTH LOOKING INTO? >> IT CAN BE. >> CAN YOU GO BACK TO YOUR PRESENTATION SLIDE 6? I'M CURIOUS ABOUT SOMETHING. I WAS IN CALIFORNIA EARLIER THIS YEAR IN THE SACRAMENTO AREA, AND SOME OF THESE STANDALONE TOWERS LOOK LIKE SEQUOIA TREES, THEY'RE CRAZY LOOKING. WHAT'S THE STORY WITH THAT? IS THAT SOMETHING THAT WE HAVE TO TWIST YOUR ARM IF WE WANTED YOU TO GO THAT ROUTE, OR WHAT IS THE DEAL WITH THE CRAZY LOOKING TOWERS? >> THIS IS MY OPINION. THOSE LOOK A LOT BETTER WHEN THEY'RE ON A HILLSIDE AMONGST OTHER TALL TREES. WE HAVE BUILT A FEW IN TEXAS, AND THEY STAND OUT LIKE A SORE THUMB IN MOST AREAS BECAUSE THEY DO NOT LOOK LIKE THE TREES AROUND THEM, BOTH BECAUSE OF HEIGHT AND JUST THE STYLE OF TREE. I HAVE SEEN WHAT YOU'RE TALKING ABOUT IN CALIFORNIA MYSELF AS WELL. THE FUNNIEST ONE I SAW HAD A FLASHING RED BEACON ON IT BECAUSE IT WAS NEAR AN AIRPORT, BUT YES. >> IT'S LIKE ALL THE OTHER TREES. >> RIGHT. >> WHEN THE PUBLIC WAS HERE THE LAST TIME, BARROW, WHEN THIS WAS IN 2018 OR 2019, AND THERE WAS A TOWER THAT WAS BEING PROPOSED, AND THE OBJECTIONS WERE ALL, WE DON'T REALLY WANT TO LOOK AT IT. THE PUBLIC WAS SAYING, WELL, THIS SMALL CELL TECHNOLOGY IS COMING OUT SOON, CAN'T WE JUST WAIT FOR THAT? OF COURSE, IT ENDED UP GETTING APPROVED, NO ONE'S COMPLAINED SINCE, BUT IF THERE WAS AN OPTION FOR SOMETHING DECORATIVE THAT WAS MORE INTERESTING, IS THAT SOMETHING THAT WE COULD HAVE A CONVERSATION ABOUT? >> IT IS. >> WHO WOULD YOU BE LOOKING AT TO FINANCE THAT? I SUPPOSE THAT WE WOULD HAVE TO GET PAID FOR THAT UPGRADE, OR ARE THE CARRIERS WILLING TO MAKE THAT INVESTMENT? >> WELL, THAT'S A CONVERSATION THAT MAY HAPPEN IF, FOR INSTANCE, THE TOWN OF FLOWER MOUND IS OUR LANDLORD. IF WE'RE BUILDING A SITE ON PROPERTY OWNED BY FLOWER MOUND. IF THAT IS A SPECIFIC REQUEST. >> OR IF IT'S A CONDITION [OVERLAPPING] THE SUP. >> THEN THAT OBVIOUSLY WOULD BE SOMETHING THAT WOULD COST MORE, AND ALSO, BELIEVE IT OR NOT, THE LITTLE NEEDLES CAN CHANGE THE RF PROPAGATION FROM THAT SITE A BIT. WE WOULD ALSO HAVE TO POTENTIALLY LOOK AT THE HEIGHT AND LOCATION OF THAT SITE. IT IS A POSSIBILITY, AND WE HAVE DONE IT BEFORE. >> WELL, THANK YOU, I APPRECIATE THAT VERY MUCH. >> ANY OTHER QUESTIONS, COUNCIL? I THINK TOMMY, DID YOU HAVE ANYTHING ELSE? >> I JUST MENTIONED, I DON'T KNOW IF BOBBY STILL WANTED TO PRESENT, HE'S GOT SOME AT&T'S PERSPECTIVE ON SOME OF THE QUESTIONS THAT COUNCILMEMBER TAYLOR HAD. NOW I WOULD ALSO MENTION TO YOUR QUESTION ABOUT IF YOU'RE HEARING FROM YOUR CONSTITUENTS ABOUT SALES COVERAGE AND WHO TO CONTACT. YOU CAN ALSO REACH OUT TO ME. I'VE GOT ALL THEIR CONTACT INFORMATION, THAT MIGHT BE A MORE DIRECT ROUTE IF WE HEAR ABOUT A COMPLAINT. [00:40:01] I CAN REACH OUT TO WHICHEVER PROVIDER THEY HAVE, AND THEY CAN LOOK AT IT AND MAKE SURE IT'S NOT AN ISSUE WITH AN ANTENNA, OR IF IT REALLY, TRULY IS JUST A LACK OF COVERAGE AREA. THAT MAY BE MORE A DIRECT WAY TO GET TO THE RESOLUTION OR A RESPONSE, BUT I JUST OFFER THAT UP FOR THE COUNCIL IF THEY RUN INTO THAT OUT IN THE FIELD, SO TO SPEAK. >> THANK YOU. SHAWN AND ROB, THANK YOU SO MUCH. >> MY NAME IS BOBBY WELLS. I WORKED FOR AT&T, I'VE BEEN AN RF ENGINEER FOR ABOUT 30 YEARS NOW, ON AND OFF. WE ARE HEADQUARTERED HERE IN DOWNTOWN, OF COURSE. OUR FIELD OFFICE IS AT LEAST FOR DESIGN, AND I DON'T HAVE A CN COUNTERPART WITH ME, BUT AS FAR AS SITE ACQUISITION, WE ARE IN THE LOS CLEANES AREA, RIGHT AROUND ROYAL, IN THAT AREA ACROSS THE EXXON BUILDING, I BELIEVE OVER THERE. I WAS GOING TO RUN THROUGH THESE REAL QUICK, AND I DON'T WANT TO REINVENT THE WHEEL OR GO OVER ANYTHING. IT'S ALREADY BEEN COVERED. I JUST WANT TO TRY TO ANSWER. I THINK IT WAS BRIAN'S QUESTIONS, AND I THINK HE COVERED A LOT OF THAT T-MOBILE DID AS WELL. AS FAR AS THE TECHNOLOGY DIFFERENCES BETWEEN THE SPECTRUM, PERFORMANCE DIFFERENCES BETWEEN THEM, WHICH ANTENNAS WE USE FOR EACH, AND WHAT THEY'RE CURRENTLY USING FOR NEW INSTALLATIONS. THE LOWER FREQUENCIES USUALLY SUPPORT WIDE AREA COVERAGE BETTER PENETRATION WITH SIMPLER ANTENNAS, WHILE HIGHER FREQUENCIES, MILLIMETER WAVES. HE MENTIONED AS FAR AS HIGH DENSITY. A LOT OF TIMES, WE USE THOSE INSIDE STADIUMS WHERE YOU'VE GOT REAL DENSE TRAFFIC, BUT THEY'RE REALLY GOOD FOR FASTER DATA RATES, ADVANCED FEATURES LIKE MASSIVE MIMO, THINGS LIKE THAT. IT TENDS TO GET A LOT HIGHER FREQUENCY WITH THE LARGER BANDWIDTH AND OR THE HIGHER FREQUENCIES, BUT THEY DON'T PENETRATE VERY WELL. YOU CAN'T GO THROUGH GLASS SOMETIMES WITH A MILLIMETER WAVE, YOU'VE GOT TO BE LOOKING AT THE INTENDED TO GET SERVICE AT ALL. LOWER FREQUENCY BANDS PROVIDE BROADER COVERAGE, BETTER BUILDING PENETRATION, THE HIGHER FREQUENCY BANDS, OF COURSE, THE FASTER DATA RATES. WE HAVE PASSIVE ANTENNAS THAT ARE FOR 4G AND 5G, AND THEN 5G, NOW, THEY'LL USE ACTIVE ANTENNAS. ACTIVE ANTENNAS WILL DO BEAM FORMING, WHERE YOU CAN BETTER PENETRATE, TAKE THAT POWER, AND FOLLOW A MOBILE AS IT GOES THROUGH AN INTERSECTION AND ACROSS TOWN OR WHATEVER, JUST TRIES TO BETTER REUSE BETTER CAPACITY, A LITTLE BETTER COVERAGE. OUR NEW INSTALLATIONS AND EVERYBODY'S DIFFERENT. IT DEPENDS ON YOUR SPECTRUM, WHAT YOU'RE DEPLOYING. OURS WILL TYPICALLY HAVE TWO PASSIVE ANTENNAS AND THEN ONE ACTIVE ANTENNA ON THE AVERAGE CELL SITE. WE'LL DO THREE SECTORS AS MOST PEOPLE DO. IN A HIGH-CAPACITY AREA, WE'LL DO MULTI-BEAM ANTENNAS, WHERE WE CAN ACTUALLY SPLIT UP A SECTOR, IF YOU'RE LOOKING AT, SAY, A COLLEGE STADIUM OR SOMETHING WHERE THERE'S A LOT OF TRAFFIC, BUT YOU DON'T HAVE AN IN-BUILDING SYSTEM OR IT DOESN'T WARRANT ONE. WE'LL PUT MULTI-BEAM ANTENNAS THERE WHERE YOU CAN HAVE THAT A SINGLE SECTOR CAN BE THREE, FOUR, OR FIVE SECTORS ALL IN THAT ONE DIRECTION. TOWERS STANDALONE, AND OF COURSE, THEY'VE COVERED THAT. WE WANT TO COLOCATE JUST LIKE EVERYBODY ELSE. IT'S EASIER FOR ALL, IT'S BETTER FOR THE CUSTOMERS, THE PEOPLE THAT ARE LIVING AROUND IT. THEY DON'T WANT TO LOOK AT TOWERS EVERY FIVE MINUTES, BY NO MEANS, AND WE LEASE OUR SPACE ON TOWERS AS WELL. WE USE BUILD-TO-SUIT VENDORS TO BUILD. WE DON'T TYPICALLY OWN TOWERS, WE'RE NOT IN THE TOWER BUSINESS. WHAT DETERMINES FACTORS FOR EACH COMPANY TO INSTALL A NEW TOWER? THEY'VE COVERED MOST OF THAT. IT'S COVERAGE GAPS, CUSTOMER DEMAND, NETWORK CAPACITY, OF COURSE, THE REGULATION, SITE AVAILABILITY, THAT STUFF. AS FAR AS YOU'D ASK WHAT THEY CAN DO, THEY CAN DEFINITELY CALL US. WE HAVE ON OUR APP, USED TO BE CALLED MARK THE SPOT. THEY CAN REGISTER A COMPLAINT LOCATION. TOMMY CAN REACH OUT TO US. WE CAN PUT IN TOUCH WITH OUR SIDE A PEOPLE AS WELL AS FAR AS DEVELOPERS AND THINGS LIKE THAT. WE DEFINITELY TRY TO WORK WITH YOU ON THAT'S PLAY ABOUT THE SAME WITH MOST EVERYBODY. THE ONE THING WHEN WE TALKED WITH TOMMY, LOCATION, LAND, IT'S HARD TO FIND, AND IF THE CITY HAS LAND AND THEY'RE WILLING TO WORK WITH US, THEN THAT'S DEFINITELY A NUMBER ONE PRIORITY FOR US. SURE, WE CAN GO AND TRY TO FIND PRIVATE LANDLORDS, BUT A LOT OF TIMES, THEY'LL BE HARD TO WORK WITH IN SOME CASES, THEY DON'T WANT TO WORK. IF YOU'VE GOT SOMEBODY DEVELOPING LAND AND THEY CAN BUILD TWO HOUSES IN THE AREA WHERE YOU'D BUILD A TOWER, THEY'RE GOING TO WANT TO BUILD TWO HOUSES IN MOST CASES, VERSUS GIVE YOU A LEASE ON THAT LAND, IT JUST DEPENDS. THESE THREE LOCATIONS, I KNOW YOU ALL HAD PROVIDE A BUNCH OF LOCATIONS ALL ACROSS THE CITY OF FLOWER MOUND. BASED ON WHAT YOU WERE SAYING WITH THE WESTERN DEVELOPMENT, WE HAD IDENTIFIED THE FLOWER MOUND DPS AREA. THERE WAS A FIRE STATION, NUMBER 2, AND THEN THERE WAS A CHURCH, AND THIS CHURCH HAS A MONOLITH, AS WE CALL IT. YOU BROUGHT UP THE QUESTION ABOUT A SEQUOIA TREE IN TEXAS. [00:45:04] LIKE THEY SAID, IT STANDS OUT LIKE A SORE THUMB. THE FLOWER MOUND CHURCH, I CAN'T REMEMBER THE NAME OF IT. IT'S A ST. NICHOLAS CHURCH. IT'S GOT THAT TRIANGLE-TYPE MONOPHONIC. THAT'S BETTER THAN A STEALTH OR FLAGPOLE, AS WE CALL IT, BECAUSE THERE'S A LOT MORE ROOM. YOU CAN TYPICALLY GET MULTIPLE CARRIERS IN A MONO BOTH LIKE THAT, AND THEY CAN PUT THE ANTENNAS THEY NEED AT DIFFERENT HEIGHTS. BUT AGAIN, THE HEIGHTS THAT PLAYS A BIG PART. WE WANT TO BE ABOVE THE TERRAIN, TO LOOK DOWN INTO THE HILLS IN THE VALLEYS, GOT TO SEE OVER THE TREES, AND THAT THING. ANYWAY, WE DID RELEASE THESE THREE NEW SEARCH RAINS. WE'RE FUNDING THESE PROJECTS, SO WE HOPE TO BE ABLE TO WORK WITH ALL AND SEE WHERE WE CAN GO WITH THESE. THEN, AS FAR AS THE DEVELOPMENT THAT'S FURTHER WEST, WE WOULD LIKE TO IDENTIFY SOME OTHER AREAS UP THERE, BUT WE JUST MAINLY TOOK THE LOCATIONS THAT TOMMY HAD PROVIDED THAT HE THOUGHT WERE POSSIBLE, THAT FLOWER MOUND OWNED OR AT LEAST HAD SOME CONTROL OF THAT LAND, AND IDENTIFIED THOSE AS FAR AS OUR NEED, AND OUR CUSTOMERS' NEED. OF COURSE, HOPEFULLY THAT'S SOME OF YOU ALL AS WELL. [LAUGHTER] AS FAR AS A COMPANY, AND I'M SURE MOST VENDORS OR MOST CARRIERS DO THIS. WE HAVE TO LOOK AT THE HAIDA WIRELESS, IS 15, 20 YEARS AGO. NOW, THE PURSE STRINGS ARE A LOT TIGHTER. WE HAVE TO LOOK AT WHAT'S GOING TO BE THERE, THE DEVELOPMENT THAT'S GOING TO BE THERE, AND SO WE HAVE TO DO THE NUMBERS TOO, MAKE SURE THAT IT MAKES SENSE. ARE WE GOING TO BE ABLE TO BUILD THE TOWERS, ARE GOING TO BE USED TO BE UTILIZED? IS IT GOING TO PAY OFF, AND AT LEAST COVER WHAT WE'RE PAYING? UNFORTUNATELY, IT'S JUST A PLACE WE'RE AT NOW WITH CELLULAR WITH DIFFERENT THINGS. WE DO FIBER AND IN BUILDING AND STUFF LIKE THAT. IT ALL HAS ITS PURPOSE, AND AS FAR AS SATELLITES WERE THE SAME. RIGHT NOW, YOU'RE LIMITED TO THE SPEED, YOU'RE LIMITED TO THE LATENCY, THINGS LIKE THAT. RIGHT NOW IT'S MOSTLY GOING TO BE VERY RULE WHERE YOU CAN'T. IT DOESN'T MAKE SENSE TO GO BUILD A TOWER THAT 20 PEOPLE CROSS PER HOUR, NOT EVEN AN HOUR, MAYBE HALF A DAY. IN AREAS LIKE THAT, THAT'S WHERE YOU WOULD COME IN WITH YOUR SATELLITE SERVICE TO AUGMENT THE CELL TOWERS FOR THE MACRO AND THE SMALL CELL. THEN THE OTHER AREA OF INTEREST, OTHER THAN THE THREE LOCATIONS THAT WE IDENTIFIED, ISSUED THE SEARCH RINGS FAR. OF COURSE, ANYTHING DOWN HERE AROUND THE LAKE EDGE IS TOUGH. YOU HAVE THE ODAS THAT'S OUT THERE RIGHT NOW, AND THAT ODAS, I KNOW WE HEAR COMPLAINTS FROM IT ALL THE TIME, JUST BECAUSE YOU'VE GOT MULTIPLE VENDORS ON THAT ODAS. IT'S A SINGLE POWER, AND SO THE MORE PEOPLE THAT GET ON IT, THE POWER DECREASES. YOU ONLY HAVE SO MUCH, YOU HAVE 100 WATTS OR WHATEVER IT MIGHT BE. IF YOU DIVIDE THAT 100 WATTS BY 10 DIFFERENT PROVIDERS, NOT THAT THERE'S 10, BUT IN OTHER WORDS, YOU CUT THE POWER IN HALF EVERY TIME. IT'S REALLY HARD TO SERVE THESE AREAS. THE PEOPLE DENSITY IS NOT THAT HIGH OUT THERE. IT'S A LITTLE TOUGH FOR US, AND WE'RE ALWAYS TRYING TO FIND SOMETHING IN THIS AREA, A MACRO TOWER THAT YOU SERVE A LOT OF PEOPLE WITH ONE SIDE. A SMALL CELL IT HAS TO BE IN A DENSE AREA WHERE PEOPLE ARE GOING TO BE USING IT. OTHERWISE, IT'S JUST NOT JUSTIFIED, IT DOESN'T. UNFORTUNATELY, IT DOESN'T PAY FOR ITSELF, AND WE'VE GOT TO BE ABLE TO PAY FOR IT TO STAY IN BUSINESS LIKE ANYBODY ELSE. THEN I JUST BROUGHT THE TOPOGRAPHY AND THE TERRAIN AREA, JUST SHOWING THEY MENTIONED THAT IT WAS SOMETHING JUST TO TALK ABOUT, AS FAR AS THE WAY IT AFFECTS US, THE HILLS, THE VALLEYS, DENSE FOREST BLOCKS, AND WE CAN HAVE CELLULAR SIGNAL. IT LEADS TO COVERAGE GAPS, REDUCE THE SIGNAL STRENGTH. INCREASING THE TOWER HEIGHTS HELPS US TO CLEAR THOSE OBSTACLES, LOOK DOWN INSIDE THE TERRAIN, THE VALLEYS, AND THINGS LIKE THAT. THE HIGHER THE MACRO SIDE, UNFORTUNATELY, MAY NOT LOOK THE PRETTIEST, BUT IT ALLOWS US ALL TO GET ON THERE AT A HEIGHT WHERE WE CAN ACTUALLY SERVE AND SEE DOWN INTO THESE AREAS THAT ARE LOW-LYING TERRAIN, GET OVER THE TREES, AND BE ABLE TO PERFORM THE WAY IT NEEDS TO BE. THIS WAS JUST A TYPICAL EXAMPLE OF A SITE PLAN. I DON'T HAVE A TON OF SIT EXPERIENCE MYSELF. I'M IN THE DEPARTMENT, SO I BORROWED THIS FROM ONE OF OUR PMS, AND IT WAS JUST A TYPICAL LAYOUT, YOU PLACE THESE ALL THE TIME. THEN ANOTHER PIECE THAT WE DIDN'T TOUCH ON BEFORE. OF COURSE, THE MACRO SITE IS THE BEST SOLUTION, AS FAR AS BEING ABLE TO SERVE THE MOST PEOPLE FROM A SINGLE POINT, MULTIPLE CARRIERS. YOU HAVE YOUR SMALL CELLS, AND WE DEFINITELY VENTURED OUT LIKE THAT WITH VERIZON AND SOME OTHER CARRIERS. IF IT'S NOT RIGHT ON THE TRAFFIC, IT CAN'T COVER FAR ENOUGH AND CAN'T REALLY PROVIDE THE SERVICE THEY NEED. WE'RE LOOKING AT ANOTHER OPTION TO WHAT WE'RE CALLING A MINI MACRO, SO TO SPEAK. SOMETHING WHERE YOU WOULD TAKE A SMALL CELL POLE, BUT INSTEAD OF 25 TO 35 FEET, DO 45 TO 55 FEET. BUT YOU JUST GOT A SINGLE POLE, MAYBE IT'S A TALL POLE, BUT IT DOESN'T LOOK AS BAD AS A MACRO IN SOME CASES. [00:50:02] THEN, IN THAT POLE, WHAT WE COULD DO IS WE'RE EXPLORING SOME OPTIONS OF BELOW-GROUND VAULTS, YOU COULD HOLD THE RADIOS DOWN ON THE VAULT. THEY DON'T HAVE TO BE MOUNTED ON THE POLE, PUT MAYBE JUST THREE ANTENNAS AT THE TOP OF THE POLE, AND MAYBE DEPENDING ON WHAT CARRIERS AND WHAT SERVICE YOU'RE TRYING TO PROVIDE, WE COULD DO ONE PASSIVE, FOUR-FOOT, MAYBE SIX-FOOT, AND THEN ONE ACTIVE ANTENNA RAP BELOW IT. IT'S SEVEN OR EIGHT FOOT OF ANTENNAS, BUT IT'S JUST A SLIM POLE, AND WE CAN SHIELD IT, SO IT DOESN'T LOOK QUITE AS BAD. IT LETS US GET IN SOME OF THESE AREAS WHERE YOU JUST HAVE NO OTHER WAY TO GET THERE, BUT YOU'VE GOT THE DENSITY THERE, AND IF YOU CAN GET THE RIGHT SITE OR MAYBE THE TRAIN, IF IT'S DOWN THE HOLE, IT'S NOT GOING TO DO ANY GOOD. BUT IF IT'S A FAIRLY FLAT TRAIN, THE TREES AREN'T TOO HIGH. IF THE TRAFFIC IS DENSE, THEN 55 YOU SHOULD BE ABLE TO PROVIDE THE SURFACE THAT YOU WOULD NEED, BUT IT'S A GIVE OR TAKE LOCATION. IS THERE ANYTHING ELSE THAT I COULD ANSWER FROM ALL PERSPECTIVES, AS FAR AS I THINK YOU ASKED MOST OF THEM THAT YOU HAD? >> I'M NOT SURE EVEN WHAT MY QUESTION IS. THAT'S HOW LITTLE I REALLY KNOW ABOUT THIS WHOLE TOPIC, BUT I WAS MAYBE TRYING TO ARTICULATE, IF THE TOWN HAD A FACILITY LIKE MAYBE A NEW PARK THAT'S BEING BUILT, MAYBE WE HAD THESE LIGHT POLES THAT YOU'RE TALKING ABOUT, WHERE THERE MIGHT BE AN OPPORTUNITY TO CO-LOCATE SOME OF THE MID-RANGE HEIGHT. HOW WOULD WE INITIATE THAT AND COME TO YOU OR TOMMY, MAYBE YOU CAN HELP TOO? WOULD WE SAY, HEY, THIS MIGHT BE A GOOD OPPORTUNITY TO PARTNER, AND THEN WOULD THAT BE A LEASE-BACK SITUATION WHERE THERE'D BE SOME REVENUE THAT WOULD COME BACK TO US FOR THE INITIAL EXPENSE? >> IF YOU WOULD. IF YOU HAD A STADIUM OR SOMETHING LIKE THAT, THOSE WOULD DEFINITELY SUPPORT THE LARGER ANTENNAS AND POSSIBLE CO-LOCATION. YOU WOULD BE THE LAND OWNER OR THE LEASER TO US IN THAT CASE. WE WOULD BE PROVIDING REVENUE, YOU WANT TO ADD TO THAT? WE WOULD IN THIS CASE LIKE THAT. AS FAR AS THE LOCATION AND IDENTIFYING IT, SO WE'RE CONSTANTLY LOOKING FOR THE LOCATIONS WHERE WE KNOW WE NEED THE SERVICE, WHERE WE KNOW WE NEED TO IMPROVE THE SERVICE, THE CAPACITY, THINGS LIKE THAT. WE'LL ISSUE THE SEARCH RINGS. ONE THING THAT WITH TOMMY AND WORKING WITH HIM THAT'S HELPED US, ISN'T SOMETIMES WE MAY MISS SOME OF THE NEW DEVELOPMENT OR WE MAY NOT SEE IT EARLY ENOUGH. WE HAVE TOOLS AND I'M SURE MOST OF THE CARRIERS DO. WE PUT IN ALL THE NEW DEVELOPMENT, THE NUMBER OF HOUSEHOLDS, THINGS LIKE THAT, AND IT CREATES A SCORE. IT SCORES THE SITE ON WHETHER OR NOT THE SCORE IS GOING TO BE PROFITABLE OR WHETHER OR NOT THE SITE IS GOING TO BE PROFITABLE, CAN WE AFFORD TO BUILD THIS SITE THERE? BECAUSE IF YOU'RE NOT GENERATING MONEY, AND UNFORTUNATELY, YOU'RE NOT GOING TO STAY IN BUSINESS. [LAUGHTER] WE RUN THROUGH THAT, SO THINGS LIKE THAT. IT WAS NICE, THERE WAS A COUPLE OF THE DEVELOPMENTS THAT WE HAD NOT SEEN YET. WE MAY HAVE HAD A SITE WHERE WE KNOW WE NEED A SITE THERE, BUT IT DIDN'T SCORE WELL. BY HAVING THE LATEST AND GREATEST OF THE DEVELOPMENT AND THINGS LIKE THAT, WE CAN AUGMENT THAT SCORE, WE CAN GO INTO THE TOOL, ADD THOSE DATA POINTS TO IT, AND THEN SUDDENLY THAT SCORE NOW OR THAT SITE NOW SCORE AS WELL, AND WE CAN FUND IT. FROM THE DESIGN SIDE AND THE SITE ACT, WE WANT TO BUILD EVERYTHING WE WANT TO MAKE THE SERVICES GREAT AS IT CAN BE, BUT FROM THE HIGHEST LEVEL OF MAKING SURE WE DON'T BANKRUPT THE COMPANY, SO TO SPEAK. [LAUGHTER] WE HAVE THEY KEEP US IN CHECK. IF IT WAS UP TO US, WE'D BUILD EVERYTHING EVERYWHERE, BUT WE HAVE TO MAKE SURE THAT WE'RE PRIORITIZING THE HIGHEST DEMAND, WHERE THE MOST NEED IS, WHERE THE SITES SCORE WELL, WHERE IT'S GOING TO BECAUSE THEY'RE GOING TO FUND THOSE SITES, WE'LL BE ABLE TO BUILD THOSE SITES. IT'S GOOD TO WORK WITH TOMMY AND BE ABLE TO GET THESE DATA POINTS BECAUSE IT MAKES OUR DATA MORE ACCURATE. IT ALLOWS THESE SITES TO SCORE BETTER AND ALLOWS US TO FUND THEM. THAT'S A GREAT THING TOO. >> ONE FOLLOW UP QUESTION. TOMMY, DO WE HAVE THAT IN OUR PROCESSES THAT EVERY SO OFTEN WE TOUCH BASE WITH THE CARRIERS TO UPDATE THEM ON UPCOMING DEVELOPMENTS? >> NO, WE DON'T. OUTSIDE OF INQUIRIES FROM THE COUNCIL OR THE COMMUNITY. THAT'S WHAT REALLY PROMPTS OUR ENGAGEMENT WITH THEM. AS BOBBY SAID, THEY'RE KEEPING UP WITH IT, FOR THE MOST PART, I WOULD SAY 90% OF THE INFORMATION THEY ALREADY HAVE ARE AWARE OF. BUT WE CAN CERTAINLY WORKING WITH T-MOBILE, WE HAD TALKED ABOUT SETTING UP AT LEAST A QUARTERLY CHECK IN. WE'RE HAPPY TO DO THAT JUST TO KEEP EVERYBODY ABREAST OF THE PROGRESS OUTS SPECIFICALLY, AND TRYING TO KEEP SIGHT OF ANY NEW TECHNOLOGY OR NEW OPPORTUNITIES LIKE BOBBY'S MENTIONING AND TRYING TO TRY TO FILL IN THOSE GAPS THAT WE KNOW ARE ON THE EAST SIDE OF TOWN AS WELL. >> I THINK THAT'S GREAT [OVERLAPPING] >> IS IT GOING TO STREAMLINE THE PROCESSES. IS THERE ANYTHING THAT WE NEED TO CHANGE ON OUR ORDINANCES? IT SEEMS LIKE THAT THOSE ARE OKAY. >> FOR NOW, I THINK SO. [00:55:03] THE FEDERAL GOVERNMENT AND THE STATE GOVERNMENT ALWAYS LIKES TO LOOK AT TOWN ORDINANCES AND HOW THEY'RE FUNCTIONING. ONE THING I HAVE SAID TO PRIOR COUNSEL, AND I'LL SAY TO THIS COUNSEL, FROM THE CELLULAR PROVIDERS PERSPECTIVE, AND I AGREE WITH IT, THE TALLER THE TOWER CAN BE THE MORE COVERAGE THEY CAN GET WITH THE FEWER NUMBER OF TOWERS. THAT DOESN'T DISCOUNT OPTIONS TO CONCEAL OR ANYTHING LIKE THAT. FOR THE LONGEST TIME, FLOWER MOUNT LIMITED ALL THEIR TOWER HEIGHTS TO 89' OR SO. WE'VE GOT A LOT OF TOWERS OUT THERE THAT AREN'T FULLY TAKEN ADVANTAGE OF FROM A CO-LOCATION PERSPECTIVE, AND SO I THINK THERE'S SOME MISSED OPPORTUNITIES THERE TO REDUCE THE OVERALL NUMBERS OF THE TOWERS. I THINK AS SEAN MENTIONED, I THINK A LOT OF PEOPLE'S OPINION AND BEHAVIORS WITH CELLULAR TECHNOLOGY HAVE CHANGED OVER THE YEARS. I DON'T KNOW HOW MUCH OF AN ISSUE. IT REALLY IS. IT IS STILL GOING TO BE ISSUE NEXT TO RESIDENTIAL DEVELOPMENT AS WE SAW IN 2018 AT THE ST. NICHOLAS CHURCH. BUT IN COMMERCIAL AREAS THAT CAN STILL COVER THOSE, THE TOWER THAT'S 120-FOOT AT LASANTI ADDRESSED A LOT OF WHAT WE WERE SEEING IN TERMS OF THE COMPLAINTS COMING WEST OF 24 99" AND NORTH OF THE LAKESIDE VILLAGE AREA. I WOULD JUST LIKE FOR COUNSEL TO KEEP IN MIND THAT IF YOU SEE A ZONING APPLICATION FOR A NEW TOWER TO KEEP THAT IN MIND. IF WE KEEP IT AT 89-FOOT, YOU MAY ONLY GET TWO PROVIDERS ON THERE, SO YOU'RE LOOKING AT ANOTHER TOWER ZONING CASE, PROBABLY IN THE CLOSE VICINITY IF NOT EVERYBODY CAN FIT ON IT. >> HAVE THERE BEEN ANY PROJECTS ASSOCIATED WITH SOME OF THE HIGHER BUILDINGS IN LAKESIDE, LIKE 31 11"? >> THERE HAVE BEEN DISCUSSIONS WITH JIMMY ARCHIE AND THAT'S ONE OF THE CONTACTS THAT WE PROVIDED EACH PROVIDER TO SAY, HEY, IF THERE'S OPPORTUNITIES AND YOU NEED SOME HEIGHT, THERE'S SOME BUILDINGS OUT THERE. IF I REMEMBER CORRECTLY, I THINK JIMMY ARCHIE ANTICIPATED THE POTENTIAL FOR 31 11" AND HAD DESIGNED THE ROOFS TO SUPPORT THAT. BUT I CAN'T SAY FOR SURE. BUT I THINK FROM THE LAKESIDE PERSPECTIVE, THAT ISSUE IS PRETTY MUCH RESOLVED. WHAT WE WERE TRYING TO COVER IS NORTH OF THE TOWN PARK THERE. I KEEP WAVING MY HANDS LIKE EVERYBODY CAN SEE WHAT I'M DOING. [LAUGHTER] LET ME PULL THAT UP REAL QUICK. [OVERLAPPING] >> I DON'T EVEN KNOW WHAT'S THE RADIUS OF A LARGE TOWER. LIKE HOW FAR CAN IT GO IF IT'S HIGH ENOUGH? >> THAT CAN VARY SO MUCH. YOU COULD HAVE A THREE OR 400-FOOT TOWER OUT IN WEST TEXAS THAT COULD SERVE 7-8 MILES. BUT FROM A STANDARD SITE, 75-125-FOOT WE LIKE TO TARGET ABOUT A MILE AND A HALF, MAYBE TWO AT THE MOST, AND A LOT OF THAT HAS TO DO WITH CAPACITY. THEY WERE SAYING IF THERE'S A TON OF USAGE IN THAT AREA, EVEN THOUGH YOU COULD SERVE FURTHER, YOU'RE GOING TO EXHAUST THAT SITE, SO YOU EITHER HAVE TO BUILD ANOTHER SITE, ADDABLE CARRIERS, ADD UPGRADES OR TRY TO REDUCE THE SIZE. >> BUILDINGS WE'RE TALKING ABOUT IN LAKESIDE, AREN'T THEY WHAT 15 STOREYS? >> THEY'RE TALL. >> THEY'RE TALL. >> WHEN I WAS GOING TO SAY TO THAT IS THAT'S AN AREA OF TOWN THAT IT'S GOT SOMEWHAT ADEQUATE TOWERS, NOT JUST THAT BUILDING. >> IT DOES. >> IF WE NEEDED CAPACITY FOR THE AREA, I WOULD DEFINITELY LOOK AT THAT AND IT'S ONE WE DID LOOK AT THE GROUP OF THE LAND AND PROPOSED LOCATIONS FOR SURE. ONE THING JUST TO ADD ON TO THAT, IF YOU DID LIMIT YOUR TOWERS IN THE PAST AT SAY 75, 89-FOOT WE COULD LOOK AT DOING TOWER UPGRADES AS WELL IF IT WAS IN AN AREA WHERE THEY THOUGHT THAT, WE COULD GO UP ANOTHER 50-FOOT OR SO THAT'S SOMETHING WOULDN'T REQUIRE ANOTHER NEW TOWER, BUT WE COULD ALLOW SOMEBODY OR OUR VENDOR, BUILD A SUIT GUYS WOULD COME IN, BEEF THE TOWER UP, EXTEND IT IF WE'RE NOT ALREADY ON IT AND IT'S AN AREA. IT JUST DEPENDS. MAYBE IT'S AN AREA WHERE YOU DON'T WANT IT. >> MAYBE THAT ONE THAT'S NEAR TWIN COVE PARK. MAYBE I DON'T KNOW WHAT HOW TALL THAT IS, BUT THAT MIGHT BE A POSSIBLE CANDIDATE. DEPENDING IS IT? >> I WAS GOING TO SAY THIS IS THE LASANTI TOWER. THAT'S ABOUT 190-FOOT. THE ONE BY WICHITA TRAIL. THAT'S THE ST. NICHOLAS CHURCH. IT'S RIGHT AT 125-FOOT. THE OLD ONES THAT I'M TALKING ABOUT. THIS ONE'S IN THE OLD SHOPPING CENTER SOUTH OF KROGER. IT'S RIGHT AT 90-FOOT. THE GRACE BAPTIST CHURCH, WHICH IS IN A MONOLITH, TRIANGULAR MONOLITH. IT'S RIGHT AT 90-FOOT. THE ONE ON FIRE STATION THREE IS RIGHT AT 90-FOOT. THIS ONE IS ACTUALLY, I BELIEVE IN BLUE BONNET PARK. I DON'T KNOW THE HEIGHT OF THAT, BUT YOU CAN SEE THE CLUSTER OF THE CELL TOWERS THERE. >> BUT TO GET THESE TALLER TOWERS, WE NEED TO HAVE A SPECIAL ZONING FOR THAT. YOU SAID, RIGHT? >> A BRAND NEW TOWER SITE WOULD REQUIRE AN SUP. I BELIEVE WHAT BOBBY'S TALKING ABOUT, [01:00:01] YOU TAKE THE SAME TOWER AND YOU BEEF IT UP. INSTEAD OF A 90-FOOT, YOU RAISE IT TO 120-FOOT SAGE, I'M JUST MAKING STUFF UP. I DON'T KNOW WHAT THEY CAN DO. THEN THE THREE ANTENNAS THAT ARE A 90-FOOT OR THREE CARRIERS GO UP TO 120-FOOT, AND SO THEIR COVERAGE FOOTPRINT, THE PROPAGATION GETS A LITTLE BIT WIDER. I DON'T KNOW IF THAT DOES FROM A CAPACITY STANDPOINT BASED ON THE TECHNOLOGY THEY HAVE OUT THERE,. >> BUT I JUST HEARD, I THINK IN AREAS WHERE I WAS THINKING AS FAR AS RAY TOWERS, IN THE AREAS AROUND THE LAKE EDGE DOWN THERE, WHERE THE TRAFFIC IS NOT DENSE, BUT IT'S HARD TO SERVE AROUND ALL THE TREES AND IN ALL THE VALLEYS. THAT'S WHERE YOU'D BENEFIT THE MOST FROM THE HIGH TOWERS, AND THEN MAYBE OUT TOWARDS THE WEST UNTIL IT GETS DEVELOPED. THAT'S WHEN YOU IF WE WENT UP WITH SAY 150-FOOT TOWER RIGHT NOW AND WE'RE ALL THREE ON IT, YOU WOULD LIKELY SEE US EITHER WANT TO LOWER IN 10 YEARS AND THEN BUILD TWO MORE TOWERS BECAUSE YOU WIND UP IT JUST EXHAUST THE SITE TOO MANY PEOPLE TO CLOSE. >> I JUST WANT TO MAKE SURE IF WE'RE DOING THOSE NEW DEVELOPMENTS THAT WE ALREADY HAVE THAT CAPABILITY TO PUT IN THE TYPE OF TOWER WE NEED TO PUT IN AT THE ONSET. DO WE HAVE TO CHANGE THE PROCESS? THAT'S WHERE HAVE I WANT TO MAKE SURE I'M NOT LOST ON THAT. >> WE DON'T HAVE TO CHANGE THE PROCESS. WE'RE NOT UNDER ANY OBLIGATION TO. AS SEAN MENTIONED WITH T-MOBILE, THERE ARE COMMUNITIES THAT WILL PROVIDE SOME TYPE OF PERFORMANCE STANDARD. IF YOU MEET THIS, THIS, THIS, THIS, YOU GO STRAIGHT TO PERMIT. WE DON'T HAVE THAT. WE'RE SAYING IF YOU'RE BUILDING A NEW TOWER, YOU'RE COMING TO THE COUNCIL TO ASK PERMISSION. IT'S A DISCRETIONARY DECISION. THAT'S SOMETHING THE TOWN CAN DEFINITELY LOOK AT IS, WHAT ARE SOME OF THE OTHER CITIES THAT ARE LOOKING AT, IF YOU'RE LOCATED HERE AND YOU DO THAT AND THE OTHER THING, THEN YOU'RE PERMITTED BY RIGHT. >> BECAUSE I WOULD I HATE TO HAVE A DEVELOPMENT GO IN AND THEY HAVE THIS SLOW SERVICE, SERVICE THAT ISN'T PROVIDING WHAT IT NEEDS FOR THE COMMUNITY, AND THEN LATER THEY HAVE TO COME BACK AND EVERYTHING HAS TO CHANGE. >> SOME OF THE CHALLENGE WITH THAT, LET ME ZOOM OUT HERE AND I'LL ZOOM IN OUT WEST WHERE WE'RE TALKING ABOUT. THE SITES THAT WE PROVIDED THEM AS POTENTIAL OPPORTUNITIES ARE FIRE STATION SITE, CANYON FALLS PARK, OUR WESTERN PUMP STATION, THE SITE THAT WE HAVE RIGHT OFF OF 377 AND CANYON FALLS DRIVE RIGHT NOW. BECAUSE AS I MENTIONED, THAT'S THE LEAST PATH OF RESISTANCE FROM A ZONING OR FROM A COMMUNITY PERSPECTIVE. THERE'S ALSO WE GIVE THEM THE ADDRESSES FOR THE SCHOOLS OUT THERE. FOR BROOKVIEW, FOR EXAMPLE, THAT'S A STRICTLY RESIDENTIAL SUBDIVISION. UNLESS THEY'RE REALLY AGGRESSIVE OR THE DEVELOPERS REALLY AGGRESSIVE. THERE'S NO CONTEMPLATION OF PUT A SITING A TOWER WIDTH IN THAT DEVELOPMENT. FIRST RANCH IS GOING TO BE A LITTLE BIT DIFFERENT. JACK IS GOING TO BE THINKING ABOUT THAT. WE'VE TALKED TO JACK ABOUT HE NEEDS TO START THINKING ABOUT CELLULAR INFRASTRUCTURE. WE PROVIDED ALL THE PROVIDERS HIS CONTACT INFORMATION BECAUSE THAT'S WHERE I THINK THE BIGGEST NEEDS GOING TO BE. JACK ACKNOWLEDGES THAT. I'M NOT SURE WHO ON HIS TEAM IS INTERFACING WITH THE PROVIDERS. HE'S GOING TO BE VERY PARTICULAR ABOUT WHERE THOSE GO, WHAT THOSE LOOK LIKE, HOW TALL THEY ARE AND THINGS OF THAT NATURE. WE'VE PROVIDED THE INFORMATION FOR MONARCH. THE TOWN IS GOING TO HAVE A FUTURE PARK OUT HERE. IT'S ALSO GOT CLOSE PROXIMITY I-35. I'M NOT SURE WHAT THEIR INFRASTRUCTURE LOOKS LIKE ALONG 35. THEY MAY HAVE IT IN PLACE ALREADY THAT THE NEW RESIDENTS OUT THERE ARE GOING TO BE OKAY, BUT BRIAN YOU LIVE REALLY CLOSE TO IT AND YOU'RE ALREADY HAVING TROUBLE. AS HARVEST AND ALL THAT DEVELOPS, I CERTAINLY SEE THERE'S GOING TO BE SOME DEPLOYMENTS OF THEIR INFRASTRUCTURE OUT THERE. THAT'S ALONG WITH THE WAY TO SAY, WE'RE TALKING TO FIRST RANCH SPECIFICALLY. WE KNOW THERE'S GOING TO BE A NEED OUT THERE. THEN THE TOWN'S PROPERTIES ADJACENT TO THE BROOKVIEW DEVELOPMENT, I THINK WOULD MOST LIKELY ADDRESS THAT NEED. THERE'S AN EXISTING TOWER OUT HERE, AS YOU CAN SEE THAT AS THE DEMAND AND THE NEED FOR T-MOBILE 18 AND VERIZON GROWS, THEY HAVE THE OPPORTUNITY TO CATCH THAT TOWER AS WELL. >> AS A RESULT OF THIS WORK SESSION, THEN YOU ALL WILL GO BACK AND LOOK AT JUST THE PROCESSES FOR GETTING THIS STREAMLINED. >> IF COUNCIL WANTS US TO LOOK AT A WAY TO LOOKING AT NEW TOWER SITING BY RIGHT, WE CAN CERTAINLY DO THAT. WE WOULD WANT THAT DIRECTION TODAY. I DON'T KNOW THAT WE'RE THERE YET. IN THE FUTURE, OUR HAND MAY BE FORCED, BUT RIGHT NOW, THE PROCESS IS A DISCRETIONARY SUP PROCESS. NOW, IF THE TOWN WANTED TO LOOK AT WAYS TO INCENTIVIZE NEW TOWERS OUT WEST TO TRY TO GET AHEAD OF IT, WE COULD TAKE THAT DIRECTION AND ENGAGE WITH OUR PROVIDERS TO TALK ABOUT WHAT THAT MIGHT LOOK LIKE AND BRING THAT FORWARD TO A FUTURE DISCUSSION AS WELL. >> I'D LIKE TO HEAR ABOUT IT. [01:05:02] I'M NOT SURE I'M 100% CONVINCED. I DO LIKE THE SUP PROCESS BECAUSE THEN IT GIVES THE CURRENT COUNCIL THE ULTIMATE CONTROL. BUT IT IS ALSO FOR OUR INFRASTRUCTURE ON PUBLIC SAFETY. I DO FEEL THAT THERE'S GREAT VALUE IN IT. I DON'T WANT TO IMPEDE THE PROCESS, BUT I STILL BE ABLE TO LOOK IT OVER. >> I'M COMFORTABLE WITH THE CURRENT PROCESS. I HAVEN'T HEARD ANY OF THE CARRIERS SAY THAT THE TOWN IS IMPEDIMENTS. I DON'T THINK WE NEED TO MODIFY OUR PROCESS. I'LL JUST SAY THAT I EXPECT BROOKVIEW TO PLAN FOR THE INFRASTRUCTURE, CELL PHONE CARRIER NEEDS OF THEIR OWN NEIGHBORHOOD. IF THEY'RE JUST GOING TO WAIT FOR THE TOWN TO GIVE THEM THE TOWERS, THEN I DON'T KNOW THAT THEY'RE DOING THEIR JOB PERSONALLY. I THINK THOSE DEVELOPERS NEED TO HAVE THAT. >> WOULD THAT INCLUDE LAYING FIBER? FIBER-OPTICS. >> I REALLY COULDN'T ANSWER THAT. >> BECAUSE I HAVE HEARD OF ONE NEIGHBORHOOD WHOSE DEVELOPER SAID THEY DIDN'T WANT TO PUT FIBER IN, AND SO THEIR NEIGHBORHOOD IS STUCK WITHOUT THAT INFRASTRUCTURE, AND NOW THEY WOULD HAVE TO DO IT AT THEIR OWN EXPENSE, APPARENTLY. THEY ARE AT A DETRIMENT. >> WE DEFINITELY WORK WITH THEM. IT'S JUST NOT MY DEPARTMENT OF SURE EXPERTISE. WE DEFINITELY WORK WITH THE DEVELOPERS TRY TO GET AHEAD OF IT. I ABOUT A PARTNER WITH THEM TO LAY THE FIBER AHEAD OF TIME. FOR SURE. IT'S JUST NOT MY EXPERTISE. >> AS IT RELATES TO THE FIBER ISSUE, THE ISSUE I'M AWARE OF IS THERE'S SEVERAL NEIGHBORHOODS THAT HAVE MULTIPLE OPTIONS, WHERE IT'S A FRONTIER, SPECTRUM, WHATEVER, COMCAST THAT'S STILL THING. BUT THERE ARE NEIGHBORHOODS THAT THE DEVELOPER HAS A CHOICE DEPENDING ON WHOSE AREA IT IS, AND SOMETIMES THERE'S EXCLUSIVE USE AREAS AND SOMETIMES THERE'S MULTIPLE FIBER PROVIDERS IN AN AREA. THIS IS LIKE ANYTHING ELSE. IF YOU'RE IN A DUAL SERVICE AREA WITH COSTCO OR WINCO, YOU'RE GETTING BIDS ON FIGURING OUT WHAT WORKS BEST FOR YOUR COMMUNITY, AND THEY MAKE A CHOICE, AND THEN IN SOME OF THOSE NEIGHBORHOODS THEY ONLY HAVE ONE FIBER PROVIDER. MAYBE WHAT WE'VE HEARD IS SOMETIMES WE HEAR COMPLAINTS ABOUT WHY WE DON'T HAVE A CHOICE. THAT'S THE PRIMARY REASON WHY. I KNOW THAT THERE'S A BIG PUSH IN THOSE DUAL SERVICE AREAS WHERE COMMUNITIES ALREADY HAD ONE PROVIDER AND THEY CAME IN AND DID THEIR FIBER OPTICS, AND SO NOW THEY'RE IN A COMPETITION SITUATION WHERE THEY HAD CHOICES, BUT THAT'S NOT ALL AROUND TOWN. IF SOMEBODY WANTS TO HAVE A DIFFERENT CHOICE, YES, THAT NEIGHBORHOOD WOULD HAVE TO COME UP WITH A WAY TO PAY FOR THAT INFRASTRUCTURE. >> BECAUSE I THINK IT'S NICE TO HAVE THAT OPTION TO HAVE THE FIBER-OPTICS AND THEN YOUR INTERNAL HOME SYSTEM LIKE WHAT'S IT CALLED A MESH ROUTER OR SOMETHING WHERE YOU CAN GET THE WHOLE THING AND THEN YOU CAN GET WI-FI CALLING THROUGH THAT AS AN ALTERNATIVE. >> THEY MENTIONED AS WELL, WE DO OFFER THE LITTLE CELL SITES. IT'S ACTUALLY A CELL SITE IN YOUR HOUSE. YOU PLUG IT INTO YOUR ETHERNET. AS LONG AS YOU HAVE A GOOD FIBER. YOU JUST PLUG IT IN JUST LIKE YOU WOULD HAVE ROUTE OR ANYTHING ELSE, IT TURNS ON, YOU'VE GOT YOUR OWN LITTLE CELL SITE IN YOUR HOUSE. IT'S NOT GOING TO HELP A TON WHEN YOU LEAVE YOUR HOUSE OUT ON THE STREET OR A COUPLE DOORS DOWN,. >> BUT WITHOUT A LANDLINE THESE DAYS. >> YES. IT'S A GREAT PRODUCT IF YOU'RE IN AN AREA THAT DOESN'T ACTUALLY I HAVE GOOD CYBER SERVICE AT THIS POINT. I WOULD SAY, I THINK MOST OF US AGREE, MOST OF THE CARRIERS, GETTING THE LAND LEASE IS OUR TOUGHEST SITUATION, ESPECIALLY IN NEIGHBORHOODS AS THEY HAD MENTIONED. IT'S JUST SO HARD. YOU HAVE SETBACK RULES, YOU HAVE FALL RULES. YOU MAY HAVE A PIECE OF LAND HERE THAT LOOKS GOOD, BUT IF YOU BUILD 100-FOOT TOWER AND THEN YOU HAVE TO HAVE A 75-FOOT SETBACK AND THE HOUSE, IT CAN BE A NIGHTMARE. >> WORKING WITH OTHER MUNICIPALITIES, ARE OTHER MUNICIPALITIES BEING MORE PROACTIVE ABOUT COMMUNICATING DEVELOPMENTS. >> NOT FROM MY EXPERIENCE. THERE'S SOME UP IN FRISCO IN THAT AREA, IT'S GROWING. THEY'RE DEFINITELY WORKING WITH US AND DEFINITELY ON THE FIBER SIDE. FIBER THE HOT BELL RIGHT NOW FOR EVERYBODY WANTS FIBER IN THEIR HOUSE, AND SO I KNOW THEY DO FROM FIBER SIDE. WE TRIED TO GET IN WITH THE DEVELOPMENT AS FAR AS THE SAILOR SIDE AS WELL. BUT IT'S A LOT HARDER TO FIND SOMEBODY TO GIVE YOU A PLOT OF LAND THAT YOU CAN PUT MY EQUIPMENT, T-MOBILE EQUIPMENT, [INAUDIBLE] EQUIPMENT IN THE TOWER AND IT'S JUST A LITTLE MORE DIFFICULT. I APPRECIATE YOUR TIME. THANK YOU VERY MUCH. THAT'S ONE OTHER QUESTION. AGAIN, THANK YOU FOR COMING THE NIGHT AND SPENDING YOUR THURSDAY EVENING WITH US, REALLY DO APPRECIATE IT. APPRECIATE YOUR THOUGH PRESENTATION. IT'S A COUPLE OF FOLLOW QUESTIONS. ON THE SLIDE THAT YOU HAD WITH THE LAND LOCATIONS. THERE ARE THREE THAT WERE I GUESS A TOWN HAD PRESENTED TO YOU. YES. DID I UNDERSTAND CORRECTLY OR CAN YOU CLARIFY? DO YOU HAVE FUNDING? ARE THOSE GOING TO BE EXTENDED OR ADDED TO THE AT&T NETWORK OR DID I CAN YOU JUST COMMENT ON THAT A LITTLE BIT? I SUBMITTED THEM FOR FUNDING. I ISSUED THE SEARCH RINGS FORM. I WOULD HAVE TO LOOK TO SEE IF THEY WERE FUNDED YET. [01:10:03] AT THIS POINT IT'S A SEARCHING FUNDING. IT GIVES US THE MONEY TO GET OUT THERE AND START TRYING TO GRANTED, THIS IS CITY LAND, BUT WE STILL HAVE TO HAVE OUR CNE COUNTERPARTS AND OUR SDC VENDORS COME OUT, SPEAK WITH YOU, AND TRY TO NEGOTIATE SOMETHING TO BE ABLE TO BUILD THE SITE. I THINK THAT THEY HAD ISSUED THE FUNDING FOR THOSE. I DEFINITELY REQUESTED IT. IF IT HADN'T FUNDED YET, IT SHOULD BE SOON. BECAUSE THEY ALL SCORED WELL, SO IT WOULDN'T HAVE GOING TO BE A PROBLEM WHERE I SHOULD GETTING PUSHED BACK, AS FAR AS WHAT THAT SCORED. THERE'S ONE OTHER OPTION FOR OUT WEST IS THERE'S A NEW PRESS BOX AND A NEW HIGH SCHOOL STADIUM THAT'S PRETTY HIGH UP. I DON'T KNOW IF THAT'S AN OPTION THAT'S BEEN EXPLORED, BUT YOU CAN SEE THAT THING FOR MILES IN EVERY DIRECTION. THAT COULD BE A POTENTIAL OPPORTUNITY. I'LL DOUBLE CHECK THAT AS WELL AND SEE IF YOU KNOW WHERE IT LINES UP WITH OUR EXISTING SITES BECAUSE THAT'S THE OTHER THING WE HAVE TO LOOK TO SEE HOW CLOSE IS IT TO OUR EXISTING SIDE, OR WE ALREADY COVERING THAT AREA? THESE THREE JUST STOOD OUT SLAM DUNK AS FAR AS HOLE AND COVERAGE, BUILDING DEVELOPMENT, THEY SCORED WELL, AND THEY LINED UP WITH LAND THAT YOU THOUGHT MIGHT BE AVAILABLE, TO SOME DEGREE. UNDERSTOOD. ANYTHING ELSE? I HAVE A WONDERFUL NIGHT. THANK YOU VERY MUCH. THANK YOU. THANK YOU. THANK YOU ALL. THE NEXT ITEM IS ON OUR WORK SESSION IS THE VALUE OF MUNICIPAL SERVICES CHIEF KUAN IS GOING TO PRESENT, BUT I KNOW, JAMES, YOU WANTED TO TALK A LITTLE BIT ABOUT THIS BEFORE CHIEF KUAN STARTS. YES, MA'AM. JUST AS A REFRESHER, THIS KICKS OFF OUR SERVICE DELIVERY SERIES AND AN EFFORT TO GET OUR FRONT LINE DEPARTMENTS IN FRONT OF YOU TO TALK ABOUT THEIR SERVICES IN DETAIL. ANSWER ANY QUESTIONS THAT YOU HAVE OF THEM AND REALLY WHAT WE'RE TRYING TO DO OVER THE NEXT SERIES OF MONTHS IS GIVE YOU A SENSE OF FULL BREADTH AND SCOPE OF THE SERVICES WE PROVIDE. THIS WILL FEED INTO JANUARY WHERE WE'RE GOING TO HAVE A ROBUST REVENUE DISCUSSIONS WHERE WE CAN TALK ABOUT THE COST OF SERVICES AND LOOK AT SOME OF OUR FEE STRUCTURES AT THAT TIME. REALLY, THIS IS JUST TO FULLY INFORM YOU AS WE GO INTO THE FY27 BUDGET PROCESS TO UNDERSTAND WHERE WE STAND AND WHAT DIRECTION YOU ULTIMATELY WANT TO GO, WHETHER WE WANT TO LOOK AT OUR SERVICE LEVELS AND HOW IT RELATES TO WHERE OUR REVENUES ARE CAPPED TO 3.5%, OR WE WANT TO EXPLORE OTHER OPTIONS TO EXCEED THAT, WHICH WOULD COULD POTENTIALLY INVOLVE WHAT'S CALLED A VADER ELECTION. I JUST WANT TO PREFACE THAT YOU'RE NOT MAKING ANY DECISIONS TONIGHT, BUT PLEASE ASK QUESTIONS ABOUT WHAT'S PRESENTED TO YOU. ANYTHING THAT WE CAN ANSWER TONIGHT, OBVIOUSLY, WE CAN COME BACK AND UPDATE YOU LATER. BUT CHIEFS GOING TO GET US STARTED OFF, AND WE'RE JUST GOING TO CONTINUE THIS PROCESS THROUGH OUR MEETINGS GOING THROUGH DECEMBER 18TH. WITH THAT, I'LL TURN OVER TO CHIEF KUAN. VERY QUICKLY, FIRST, THANK YOU FOR HAVING ME, MAYOR AND COUNCIL. I BROUGHT WITH ME THE TWO ASSISTANT CHIEFS, CHIEF JENNINGS AND CHIEF HOLLY. THEY'LL MUSCLE ME OUT OF THE WAY WHEN I'M STARTING TO STUMBLE OR ESPECIALLY IF YOU HAVE ANY HISTORIC QUESTIONS. THEY EACH HAVE DECADES OF EXPERIENCE HERE AT FLOWER MOUND, SO BEING THE NEW GUY, THEY MIGHT KNOW A LOT MORE ABOUT WHAT USED TO HAPPEN THAN ME. I'M GOING TO SHOW A VIDEO AT FIRST. WITHIN THE LAST YEAR, WE'VE LOOKED UP AND WE'VE HAD A HIRING CRISIS, JUST LIKE EVERY OTHER POLICE DEPARTMENT AROUND HERE, AND WE HAD 10 OPENINGS AT ONE POINT. TEN POLICE OPENINGS DOESN'T MEAN THERE'S TEN POSITIONS NOT FILLED. IT MEANS THERE'S 10 POSITIONS NOT FILLED PLUS WE MIGHT HAVE ANOTHER 10 IN THE INITIAL TRAINING, WHICH CAN TAKE UP TO NINE MONTHS. REALLY HAVING 10 COMPLETELY UNFILLED IS A CRISIS. WE WENT ALL HANDS ON DECK ON RECRUITING, ON PROMOTING. THE COMMUNICATIONS DEPARTMENT HERE HAS BEEN DOING US GREAT FAVOR BY PRODUCING WONDERFUL VIDEOS. WE HAD SOME SEIZURE MONEY, AND SO WE USED IT FOR SOME MORE MATERIAL. THEY MADE A REALLY LONG VIDEO, A BUNCH OF SNIPPETS, THEY GAVE US A BUNCH OF PHOTOS FOR RECRUITING AND WEBSITE DESIGN, BANNERS, ALL THAT STUFF. WE'RE ABLE TO USE CS FUNDS FOR THAT. THIS IS THE PRIMARY RECRUITING VIDEO THAT THEY GAVE. YES. LAW ENFORCEMENT IS CHANGING. I WASN'T WILLING TO SETTLE ANYMORE. I WANTED REAL OPPORTUNITY. A COMMUNITY THAT BACKS THE BADGE AND MEANS IT. I WANTED A DEPARTMENT WHERE THE BADGE ACTUALLY MEANS SOMETHING. I WANTED TO WORK FOR A DEPARTMENT WITH GREAT PAY, GREAT LEADERSHIP, AND WORK IN A PLACE WHERE I CAN RELAX OFF DUTY. FLOWER MOUND GIVES ME ALL OF THAT. [01:15:09] I WAS IN PATROL FOR FIVE YEARS, AND THEN I JUST RECENTLY BECAME A DETECTIVE. PRETTY MUCH IF YOU SHOW INITIATIVE AT THIS DEPARTMENT, THEY'LL BACK YOU UP FULLY. THAT'S SOMETHING THAT I REALLY APPRECIATE AS AN EMPLOYEE AND AS AN OFFICER HERE. THE DEPARTMENTS GIVE ME A LOT OF TRAINING. A LOT OF IT'S GOTTEN ME TO WHERE I'M AT NOW, WHETHER THAT BE BEING TRAINED AS A PTO, A FITNESS INSTRUCTOR FOR THE DEPARTMENT, BE ON A SWAT TEAM. ALL THAT STUFF HAS SHOWN THAT THEY HAVE HAD TRUST IN ME, AND THEY'VE PUT THE EFFORT AND TIME INTO ME TO DEVELOP ME TO BECOME BOTH A BETTER OFFICER AND THE SUPERVISOR THAT I AM NOW. SOMETIMES IT'S OVERWHELMING BECAUSE IT'S LIKE A GOOD OVERWHELMING BECAUSE THEY'RE JUST SO SUPPORTIVE AND SO ENCOURAGING, EVERYBODY IS ALWAYS TRYING TO ENCOURAGE ME TO GO FOR WITHIN THE DEPARTMENT. WE HAVE THE ENTIRE GAMBIT THAT A BIG DEPARTMENT WOULD HAVE, BUT ON A MUCH MORE PERSONAL LEVEL. THERE'S A LOT OF THINGS YOU CAN DO IN MARINE SAFETY, TRAFFIC, DRONES, SWAT, CNT, ANYTHING YOU WANT TO TRY, ANYTHING ALL THE BIGGER DEPARTMENTS HAVE WE HAVE HERE. THERE ARE JUST A LOT OF DIFFERENT OPPORTUNITIES FOR SOMEBODY TO GET INTO SOMETHING THAT REALLY FITS THEIR PERSONALITY. I DID A LOT OF RESEARCH ON A BUNCH OF DIFFERENT POLICE DEPARTMENT. FLOWER MOUND STOOD OUT A LOT JUST WITH THE PAY, THE OPPORTUNITY, THE PEOPLE. THEY ACCOMMODATE YOU, AND THEY'LL POST OVERTIME OPPORTUNITIES, SO OTHER OFFICERS CAN COME AND THAT WAY YOU GET YOUR TIME OFF. OUR PREVIOUS AGENCY, WE COULDN'T GET OUR OWN WEDDING DAY OFF. YOU WANT THE JOB TO MATTER, BUT YOU JUST WANT TO GO HOME TO SOMETHING SOLID. THAT'S WHAT I FOUND IN FLOWER MOUND. I'M ABLE TO GET MY DAUGHTER TO PRACTICES, HANG OUT WITH HER. VERY EASY TO MAINTAIN THAT WORK LIFE BALANCE. LEADERSHIP AND CULTURE IN A DEPARTMENT MATTERS AND FLOWER MOUND HAS GOT. EVERYONE KNOWS EVERYONE, DISPATCH, POLICE, EVERYBODY. OUR JOB IS TO GET THEM HOME SAFE AS MUCH AS WE HAVE THE ABILITY TO HELP THEM TO YOUR GUY. I WANTED A STEADIER LIFESTYLE. I LIKE TO HUNT. I LIKE TO FISH. I LIKE THE OUTDOORS. IF YOU WANT GOOD PAY, GOOD SUPPORT, AND A GOOD PLACE TO RAISE A FAMILY, FLOWER MOUND IS A PLACE. THIS SOUNDS GOOD TO YOU. COME AND JOIN OUR TEAM. THEN THE QR CODE GOES STRAIGHT TO OUR RECRUITING PAGE. JUST COOL VIDEO EXCEPT AT THE VERY END, I DIDN'T LIKE THAT PART. CHIEF HOLLY TALKED ME INTO THAT. FIRST OFF, WE'RE GOING TO GO THROUGH THE SERVICE DELIVERY. I HAVE A COUPLE OPENING SLIDES. THEN I'LL GO THROUGH HOW I DECIDED TO FRAME THIS PRESENTATION TO YOU. THE POLICE DEPARTMENTS A COMPLICATED THING. RATHER THAN GET BOGGED DOWN IN EVERY SINGLE JOB, I'M GOING TO GROUP THEM AND JUST GO OVER SOME OF THE STUFF THAT WE DO. REAL QUICK, OUR MISSION STATEMENT IS TO DELIVER EXCELLENT POLICE SERVICE WITH INTEGRITY AND PARTNERSHIP WITH OUR COMMUNITY AND TO INSTILL TRUST AND PROMOTE SAFE AND SECURE ENVIRONMENT THAT ENHANCES FLOWER MOUND'S DISTINCT QUALITY OF LIFE. SOME OF OUR ACCOMPLISHMENTS FROM LAST YEAR, WE DID ADD A COUPLE OF SRO POSITIONS. THE SCHOOL DISTRICT, THEY FUND AT LEAST 50% OF THOSE OF THE SALARY AND THE BENEFITS, SO IT'S A PRETTY GOOD DEAL FOR US. WE ADDED A PART TIME PROPERTY TECH. OUR PROPERTY ROOM HAS 12,000 ITEMS IN IT. THAT'S A LOT. WE EQUIPPED ALL OUR FIELD OFFICERS WITH TASER. THAT WAY WE MADE SURE THAT WHEN WE HAVE A SPECIAL EVENT, WE CAN FIELD EVERYONE THAT'S ON REGULAR PATROL PLUS EVERYONE AT THE SPECIAL EVENT. BY GIVING THEM ALL THEIR OWN TASER, WE KNOW EVERYONE'S GOING TO HAVE ONE AND THEY'RE GOING TO SHOW UP WITH ONE. WE UPGRADED TO SAFER HANDGUNS. THE GUNS WE HAD VERY EARLY ON WE NOTICED THAT IT LOOKED LIKE THERE WAS A CRISIS BREWING WITH THIS HANDGUN THAT WE WERE CARRYING. IT WAS GOING OFF IN HOSTERS AND STARTING TO INJURE PEOPLE. LAST I CHECKED THERE WAS SOMETHING LIKE AD REPORTED INJURIES, 100 LAWSUITS. MILLIONS OF DOLLARS HAVE ALREADY BEEN GRANTED. BUT BECAUSE WE ACTED QUICKLY, WE WERE ABLE TO TRADE THOSE GUNS IN AND GET A TRADE IN VALUE FOR THEM AND GET GUNS THAT PRETTY MUCH THE REST OF THE POLICE WORLD IS USING. WE HEARD NOW THAT YOU CAN'T TRADE THOSE GUNS IN. WE GOT IN EARLY ON IT, WE MOVED QUICKLY. OFFICERS ARE HAPPY WITH IT. WE USE SOME CS FUNDS TO UPGRADE THE GUNS A LITTLE BIT TO GET THEM THE LATEST SITES THEY WANTED, AND WE'RE IMPLEMENTING ALL THAT RIGHT NOW. WE UPGRADED TO THE LATEST HANDHELD POLICE RADIOS. THAT'S ONE OF THE MOST IMPORTANT THINGS FOR A POLICE OFFICER IS THIS RADIO. IT HAS TO WORK. IT HAS TO WORK WHEN IT'S RAINING, IT HAS TO WORK, [01:20:02] WHETHER IT'S CELL COVERAGE, IT HAS TO WORK INSIDE BUILDINGS. THESE HAVE WI-FI ON THEM. WE CAN PRE-PROGRAM TRUSTED WI-FI. LIKE IN THE SCHOOLS, WE ALWAYS HAVE A PROBLEM WITH CELL COVERAGE IN THE SCHOOLS. THERE'S PARTS OF THE SCHOOLS IN BIG BUILDINGS, BUT THERE'S JUST NO CELL COVERAGE. IT CAN'T PENETRATE, BUT THEY HAVE WI-FI. NOW ALL THE SROS CAN USE WI-FI WHEN THEY'RE IN THE SCHOOL. RADIO DOES IT AUTOMATICALLY, TAKES CARE OF IT. IT'S JUST A VERY COMPLICATED SYSTEM. WE PURCHASED STORMER VEHICLE. WE USED THAT ABOUT ONCE A MONTH IN SWAT OPERATION. WE USE IT ONCE OR TWICE A MONTH IN A PUBLIC OUTREACH ALSO. THIS WEEK, WE HAD IT UP AT ONE OF OUR LOCAL BUSINESSES. THEY WERE DOING A FUNDRAISER FOR SANTA COPS. WE WENT UP THERE, PARKED IT BY THE STREET AND PEOPLE STARTED COMING IN TO LOOK AT IT, BECAUSE IT'S PRETTY COOL LOOKING. ONCE AGAIN, OUR LISD AWARDED ONE OF OUR SROS, SRO OF THE YEAR. THEN, OF COURSE, WE WERE VOTED THE BEST POLICE DEPARTMENT IN DENTON COUNTY. SOME OF OUR GOALS THIS YEAR WERE TO MEET THE CRITERIA FOR ABLE AGENCY, THAT'S ACTIVE BYSTANDER SHIP AND LAW ENFORCEMENT. WHAT THAT IS IS WE TRAIN THE OFFICERS TO INTERVENE WHEN THEY SEE ANOTHER OFFICER STARTING TO SLIP UP. THEN EVEN A GREATER PART OF THAT PROGRAM IS THAT WE MAKE THE EXPECTED ENVIRONMENT WITHIN THE POLICE DEPARTMENT, THAT THAT'S ACCEPTABLE AND THAT'S THE CULTURE HERE. BY TRAINING EVERYONE, GETTING EVERY OFFICER TRAINED IN THAT, WE HOPE TO PREVENT OFFICER MISCONDUCT, AND THIS IS THE LATEST AND GREATEST, WE'RE GOING TO BE AN AGENCY. WE WANT TO UPGRADE THE PUBLIC SAFETY RADIO SYSTEM. WE'RE CURRENTLY OPERATING ON BASICALLY A BACKUP SYSTEM, AND WE'RE THE LAST MUNICIPALITY IN DENTON COUNTY TO GET OFF IT. IT HAS LIMITED CAPACITIES. IT'S JUST NOT THE FULL RADIO SYSTEM THAT WE NEED FOR OUR PUBLIC SAFETY. THEN WE WANT TO INCREASE A RIDE CERTIFIED OFFICERS. WE'VE BEEN DOING DWI FOR YEARS. WE GOT THAT DOWN. BUT MORE AND MORE OF OUR DWIS ARE NOT ALCOHOL, THEY'RE DRUGS. THEY'RE MARIJUANA, THE STUFF THAT'S IN BAIT PINS CAN MAKE IT SO YOU'RE A DWI. IT'S NOT AS EASY TO PROVE THE COURT CASES IN THOSE BECAUSE THERE'S NO TEST. THERE'S NO TEST THAT SAYS, YOU HAVE THIS MUCH LEVEL OF THC IN YOU, YOU'RE JUST ASSUMED TO BE INTOXICATED, LIKE WE HAVE WITH ALCOHOL. WE HAVE TO TRAIN PEOPLE ON HOW TO RECOGNIZE ALL THE DIFFERENT SYMPTOMS AND THEN HOW TO PROPERLY DOCUMENT IT TO COURT. THOSE ARE OUR A RIDE CERTIFIED OFFICERS. WE WANTED TO INCREASE THEM BY AT LEAST 10% THIS YEAR. WE WANT TO ADD TWO MOTORCYCLE OFFICERS. WE'LL GET INTO SOME OF THIS IN A MINUTE. BUT THE NUMBER ONE COMPLAINT I HEAR ABOUT IN FLOWER MOUND IS TRAFFIC. WE'LL TALK A LITTLE BIT ABOUT THE ACCIDENTS FOR THE TOWN. WE'LL TALK ABOUT SOME OF OUR ENFORCEMENT EFFORTS. BUT WE'RE HOPING TO ADD A COUPLE OF MOTORCYCLE OFFICERS BECAUSE THEY ARE FORCED MULTIPLIER IN A TRAFFIC SECTION. THEN JUST AS PART OF OUR DEVELOPMENT PROGRAMS, WE WANTED TO START SENDING THE FIELD TRAINING OFFICERS. THESE ARE THE OFFICERS THAT ARE TRAINING ALL THE NEW RECRUITS TO FRONTLINE SUPERVISION SCHOOL BECAUSE THEY ARE THE FRONTLINE LEADERS. WE JUST WANTED TO MAKE SURE THEY HAD SKILLS TO HELP US LEAD THIS DEPARTMENT. THEN WE WANTED TO ADD AN ADDITIONAL RECRUITING OFFICER BECAUSE LIKE I SAID, WE WERE STRUGGLING AND EVERYONE ELSE IS STRUGGLING. EVERY SINGLE ONE OF OUR COMPARABLE CITIES HAS AN OPENING RIGHT NOW FOR POLICE OFFICER. SOME OF THEM, IT'S AS HIGH AS 20 OPENINGS AND SO WE'RE ALL COMPETING WITH THE SAME POOL. WE NEEDED TO UP OUR GAME AS FAR AS RECRUITING GOES. THIS IS HOW I'M FRAMING WHAT WE'RE GOING TO TALK ABOUT WHEN I WAS THINKING OF A WAY TO INTRODUCE THE DIFFERENT SECTIONS OF THE POLICE DEPARTMENT. I SNIPPED THESE OUT OF THE BUDGET BOOK. I JUST COPIED AND PASTE. AS YOU CAN SEE, ABOUT 80% OF OUR BUDGET IS GENERAL FUND, 20% IS CRIME DISTRICT. WE HAVE A COUPLE OF OTHER LITTLE SMALL FUNDS THAT ARE BARELY HALF A PERCENT. WHAT ARE WE SPENDING THAT MONEY ON? THE SECOND CHART SHOWS WHAT WE'RE SPENDING THE MONEY ON, AND WE'RE SPENDING IT ALMOST EXCLUSIVELY ON THAT BLUE AREA. WHAT THAT IS IS THAT PERSONNEL. PERSONNEL MAKE UP 90% OF OUR BUDGET. TEN PERCENT IS ALL THE GEAR, ALL THE EQUIPMENT, ALL THE CONTRACTS, ALL THE RADIO CONTRACTS, ALL THE UNIFORMS. WE HAVE A LOT OF ELECTRONICS IN A POLICE DEPARTMENT. ALL THOSE HAVE SERVICE CONTRACTS. EVERYONE WANTS THEIR YEARLY FEE AND IT GOES UP EVERY SINGLE YEAR, BUT REALLY IT DOESN'T AFFECT THE FACT THAT 90% OF OUR BUDGET IS SALARY AND BENEFITS. [01:25:01] CHIEF, DOES THAT INCLUDE VEHICLES OR IS THAT SEPARATE IN THE VRF FUND? THAT'S GOING TO BE SEPARATE. I THINK JAMES IS PLANNING A SEPARATE PRESENTATION ON VEHICLES. THANK YOU. >> THIS IS WHAT WE'RE SPINNING IT ON. THIS IS OUR ORG CHART, IT'S COMPLICATED. PROBABLY, THE MOST COMPLICATED DEPARTMENT IN TOWN. I'M NOT GOING TO GO OVER EVERY SINGLE BOX. THAT WOULD TAKE FOREVER, BUT THERE'S ONE REALLY BIG THING I WANT TO POINT OUT WITH THIS CHART. THERE'S THREE DIFFERENT COLORS OF BOXES. THERE'S A LITTLE YELLOW ONE DOWN THERE THAT'S VOLUNTEERS, AND THEN THERE'S BLUE AND THERE'S GREEN. BLUE ARE THE PEOPLE WITH BADGES. ALL THE GREENS ARE CIVILIANS. WHEN WE THINK OF A POLICE DEPARTMENT, WE DON'T ALWAYS THINK ABOUT ALL THOSE CIVILIANS THAT HAVE TO WORK TO SUPPORT. WHEN I SWEAR IN A NEW OFFICER, I TELL THEM, WHEN YOU SHOW UP WITH THAT BADGE, THAT BAD IS SHOWING UP WITH A RECORDS CLERK, IS SHOWING UP WITH A COMMUNICATIONS OFFICER, THERE'S A DETENTION OFFICER, THERE'S PROPERTY OFFICERS, THERE'S QUARTER MASTERS, THERE'S ADMINISTRATIVE ASSISTANTS, ALL THOSE PEOPLE ARE SHOWING UP WHEN THE BADGE SHOWS UP BECAUSE WE CANNOT DO OUR JOB WITHOUT THOSE GREEN FUNCTIONS. FOR SOME REASON, SAY WE LOST A BUNCH OF THOSE BOXES OF GREEN. MY ONLY CHOICE WOULD BE TO PULL POLICE OFFICERS OFF THE STREET TO GO DO THEM, BECAUSE THESE ARE ESSENTIAL FUNCTIONS. I WANT TO REMEMBER THAT IT'S EASY TO THINK ABOUT WHAT A POLICE OFFICER DOES, WHAT A PATROL OFFICER DOES. I DON'T REALLY NEED TO EXPLAIN THAT VERY MUCH, BUT I MIGHT NEED TO DO A LITTLE BIT BETTER JOB TONIGHT EXPLAINING WHAT SOME OF THESE OTHER POSITIONS DO. THE SWORN FUNCTIONS, YOU'LL SEE THAT WE HAVE THE PATROL AND THE DETECTIVES, THE PROFESSIONAL STANDARDS. I'LL GO OVER THAT IN A MINUTE. COMMUNITY SERVICES, THESE ARE THE GUYS AT ALL THE EVENTS IN THE BLUE BICYCLE UNIFORMS. THEN, OF COURSE, WE HAVE OUR SCHOOL RESOURCE OFFICERS. BUT THEN INSIDE THE CIVILIAN SECTION, THEY HAVE PUBLIC SAFETY COMMUNICATION. THESE ARE THE DISPATCHERS, THE COMMUNICATIONS OFFICERS, FOR ALL OF POLICE, ALL OF FIRE, AND ALL OF EMS. WE DO ALL OF THE 911 CALLS, EVERYTHING FOR ALL THREE OF THOSE DEPARTMENTS. WE HAVE DETENTION, PEOPLE HAVE TO GET ARRESTED. WE HAVE RECORDS, WE HAVE AN EXTRAORDINARY AMOUNT OF RECORDS THAT WE PRODUCE, PROPERTY AND EVIDENCE, SCHOOL CROSSING GUARDS, ADMINISTRATIVE STAFF, AND THEN OF COURSE, WE HAVE ANIMAL SERVICES. WE'LL GO OVER SOME OF THOSE. CALLS FOR SERVICE. THIS IS THE BASIC MEASURE FOR POLICE WORKLOAD. THIS IS HOW MANY CALLS FOR SERVICE COME IN EVERY YEAR, AND THIS DOES NOT INCLUDE TRAFFIC STOPS. THIS IS PEOPLE CALLING US, ASKING US TO HELP THEM. WHEN YOU THINK ABOUT IT, THAT'S QUITE A BIG WORKLOAD. IT'S DAUNTING TO THINK ABOUT THAT MUCH. IT'S PRETTY FLAT SINCE COVID. USUALLY, WHEN I DO THESE GRAPHS, I DON'T LIKE TO PUT SO MANY YEARS ON THERE, BUT COVID SCREWED EVERYTHING UP ON GRAPHS, AND SO I NEED TO PUT AT LEAST ONE PRE-COVID YEAR SO YOU CAN SEE WHAT HAPPENED. PRE-COVID, WE WERE PRETTY BUSY, MORE CALLS FOR SERVICE THAN WE HAVE NOW. COVID DROPPED IT OFF, AND IT'S SLOWLY BUILDING ITSELF BACK UP. WE'RE CURRENTLY ON TRACK FOR A PRETTY FLAT YEAR FOR A NUMBER OF CALLS FOR SERVICE. ARRESTS ARE UP, STARTING LAST YEAR. WELL, YOU GOT A NEW CHIEF, SO HE HAS DIFFERENT THOUGHTS ON DIFFERENT THINGS. WE ASKED THE OFFICERS TO JUMP-START SEVERAL THINGS. ONE OF THOSE IS FINDING PEOPLE WHO NEED TO GO TO JAIL. THAT AND TRAFFIC STOPS, AND JUST BEING MORE ASSERTIVE ON FINDING YOUR OWN WORK. A LOT OF OFFICERS THAT WE HAD CAME DURING THE COVID YEARS, WHERE WE WERE TELLING EVERYBODY, PULL BACK, DON'T DO EVERYTHING THAT YOU NORMALLY WOULD DO, BECAUSE WE NEED TO PROTECT YOUR HEALTH, MAKE SURE WE HAVE ENOUGH PEOPLE TO COME TO WORK. THEY DIDN'T HAVE THE EXPERIENCE FROM PEOPLE BACK IN 2019 TO KNOW HOW TO GO FIND STUFF. WE'RE RESTARTING ALL THAT STUFF RIGHT NOW. WE'RE CURRENTLY ON TRACK FOR SOMETHING LIKE 1,500 TO 1,600 ARRESTS THIS YEAR. THEY'RE REALLY KICKING IT IN, GETTING A FULL YEAR UNDER THE NEW DIRECTION, IS REALLY PAYING OFF. THEN WE HAVE ACCIDENTS. YOU KNOW WHAT, I ACTUALLY LOOKED UP. DO PEOPLE DRIVE WORSE SINCE COVID? THE FEW STAYS THAT ARE OUT THERE SAY YES. ALL THE POLLS SAY YES, AND I SAY YES. SINCE COVID, PEOPLE HAVE GOTTEN WORSE AT DRIVING. ANOTHER FACTOR THAT AFFECTS ACCIDENTS IS [01:30:03] ALTHOUGH FLOWER MOUND DEVELOPS AT A MEASURED PACE, THE TOWNS TO THE WEST AND THE NORTH OF US AREN'T, AND THERE'S A LOT MORE THROUGH TRAFFIC NOW. THAT'S GOING TO CONTINUE TO INCREASE, AND WE HAVE LIMITED SAY IN THE MATTER. FOR INSTANCE, IF YOU BUY A NEW HOME IN HIGHLAND VILLAGE, YOU NEED TO GO TO THE AIRPORT, YOU'RE GOING TO COME STRAIGHT THROUGH FLOWER MOUND TO GO TO THE AIRPORT. WE'RE ON TRACK THIS YEAR, THOUGH, FOR LOWER. I'M GOING TO SHOW YOU A STAT, AND I HOPE THAT IT CORRELATES DIRECTLY. I CAN'T CLAIM COMPLETE CREDIT. CURRENTLY, WE'RE LOOKING AROUND 775 ACCIDENTS FOR 2025. I THINK THAT IS PARTIALLY DUE TO AN INCREASE IN TRAFFIC STOPS. LAST YEAR, WHEN WE DID THE ARREST THING, WE ALSO ASKED FOR AN INCREASE IN TRAFFIC STOPS. THEY HAVE GIVEN US SEVERAL THOUSAND MORE ALREADY THIS YEAR. WE'RE CURRENTLY AT ABOUT 20,000 TRAFFIC STOPS FOR 2025. TRACKING THAT WE MAY TOP OUT AT ABOUT 25,000. THERE'S A LOT OF WORK, AND WHETHER THAT ACTUALLY IS GOING TO MAKE THE 977 GO DOWN TO 775, I'D LIKE TO THINK THAT THAT HAS SOMETHING TO DO WITH IT. THE OFFICERS ARE DOING GREAT. IN FACT, I WENT TO TALK TO THE LIEUTENANTS YESTERDAY, AND I'VE SHOWED THEM THESE EXACT CHARTS AND SAID, THANK YOU GUYS, YOU'RE ALL KILLING IT. CASES ASSIGNED, THIS IS ALL OVER THE PLACE. THIS IS THE DETECTIVES. THERE'S 14 DETECTIVE POSITIONS, SOME OF THEM DO NARCOTICS, SOME OF THEM DO DIFFERENT CASES, IT'S UP TO 1950. NOW, WE DIDN'T HAVE THAT MANY CRIMES, SO WHAT ARE THEY INVESTIGATING? THAT MANY CRIMES REPORT OF THE FBI. IF SOMEONE DIES, THAT'S AN INVESTIGATION. THEY DO A LOT OF INTELLIGENCE REPORTS, THREAT ASSESSMENTS, ALL THAT STUFF. THEY'VE DEFINITELY HAD A WORKLOAD INCREASE THIS YEAR, AND WE EXPECT THAT TO BE THE SAME NEXT YEAR. PROFESSIONAL STANDARDS. WE HAVE NINE PEOPLE IN PROFESSIONAL STANDARDS. THERE'S ACTUALLY TWO SECTIONS IN THERE. THERE'S PERSONNEL, WHICH WE NEED POLICE OFFICERS TO DO THE BACKGROUNDS AND THE HIRING FOR POLICE OFFICERS AND PUBLIC SAFETY PERSONNEL. THEY'RE TRAINED INVESTIGATORS, THEY KNOW WHAT TO LOOK FOR. THEY'RE USED TO PEOPLE NOT TELLING THE TRUTH AND COMING TO THE BOTTOM OF IT. THEY DO THE HIRING, THEY DO ALL THE BACKGROUND, THEY DO THE LICENSING, THE TRAINING, THEY ALSO KEEP UP WITH ACCREDITATION. WE HAVE ALMOST 200 STANDARDS THAT WE HAVE TO STAY ACCREDITED IN. THAT REQUIRES WORK ON A WEEKLY BASIS. WE HAVE QUARTERLY REPORTS, MONTHLY REPORTS, YEARLY REPORTS, RECERTIFICATIONS. ALL OUR POLICIES HAVE TO FALL IN LINE WITH ACCREDITATION. THEY TAKE CARE OF THAT, AND THEN THEY HAVE THE INTERNAL AFFAIRS FUNCTION WHEN WE NEED IT. COMMUNITY SERVICES, THESE ARE THOSE GUYS YOU SEE IN THE BIKE UNIFORMS. THESE ARE THE GUYS RUNNING SANTA COPS AND THE BIKE WITH A COP, AND THEY DO OUR COMMUNITY ENGAGEMENT. THEY'RE GOING TO START DOING A LOT MORE EDUCATION USING SOCIAL MEDIA SITES. WE MET ABOUT IT TODAY ABOUT SOME IDEAS ON THAT. THEY DO OUR SOCIAL MEDIA, WHICH I THINK WE CAN DO A LITTLE BIT MORE ON THAT ALSO. THEN THERE ARE PUBLIC INFORMATION OFFICERS, BUT THIS NEXT SCREEN, I'M BRAGGING ON THEM BECAUSE THEY'RE KILLING IT. I MEAN, I QUIT TYPING OUT THE COMMUNITY PROGRAMS BECAUSE IT WAS STARTING TO GET JUST OVERWHELMING. THIS IS MOST OF THEM, AND THEY DO ALL THESE WHEN I PUT THESE UP THERE. I ASKED THEM, ARE YOU DOING THESE EVERY YEAR? YOU DID IT FIVE YEARS AGO, AND NOW WE'RE STILL BRAGGING ABOUT IT. YES, THEY DO ALL OF THIS AND MORE EVERY YEAR. THOSE GUYS ARE DOING GREAT, I'M VERY PROUD OF THEM. OUR SCHOOL RESOURCE OFFICERS. WE HAVE 14 SCHOOL RESOURCE OFFICERS. ALL OF OUR SCHOOLS ARE COVERED. WE DO THE LISD PORTION. ARGYLE ISD HAS THEIR OWN POLICE DEPARTMENT THAT WORKS ONLY FOR THE SCHOOL DISTRICT, AND SO THEY COVER THEIR SCHOOLS OUT THERE. BUT ALL THE HIGH SCHOOLS, THE MIDDLE SCHOOLS, THE ELEMENTARY SCHOOLS, TWO OF THE ELEMENTARY SCHOOLS ARE RIGHT NEXT DOOR TO THE JUNIOR HIGH. I THINK IT'S BLUEBONNET AND SHADOW RIDGE. THAT SRO JUST COVERS BOTH OF THEM. THERE'S OTHER SECURITY AT EVERY SCHOOL, SO WE CAN DO THAT. THEN THE REST ARE DIVIDED UP BETWEEN TWO ELEMENTARY SCHOOL OFFICERS THAT JUST TRAVEL ALL DAY, JUST WHEREVER THEY'RE NEEDED FOR THE DAY. AS YOU CAN SEE, ONE OF OUR ELEMENTARY SCHOOL OFFICERS THERE, OFFICER IVORY, A SCHOOL RESOURCE OFFICER OF THE YEAR LAST YEAR. ONE OF THE THINGS THAT THEY REALLY PRAISED HER ON WAS HOW SHE TOOK AN INTEREST IN AN INDIVIDUAL CHILD THAT WAS NOT DOING SO WELL AND TURNED THE CHILD COMPLETELY AROUND. [01:35:06] THE MOTHER AND THE CHILD THEY WERE THERE WHEN SHE GOT THIS AWARD. THEY WERE SO THANKFUL, SO SHE DESERVED THAT. COMMUNICATIONS. OUR PUBLIC SAFETY COMMUNICATIONS. THEY DO ALL THE DISPATCH FOR POLICE. THEY ANSWER 20,000 911 CALLS A YEAR. THAT'S ABOUT 50 A DAY, SO ABOUT 50 911 CALLS A DAY. THIS SEEMS LIKE A VERY QUIET COMMUNITY. IT IS, IT'S A VERY SAFE COMMUNITY, BUT THEY'RE STILL 50 911 CALLS A DAY. COMMUNICATIONS OFFICERS ARE RECOGNIZED IN TEXAS AS FIRST RESPONDERS. THEY ARE LISTED AS A FIRST RESPONDER, THEY ARE THE ACTUAL FIRST RESPONDER IN ALMOST ALL EMERGENCIES, THEY'RE THE FIRST ONE THAT SOMEONE TALKS TO, AND SO THEY HAVE TO HAVE SOME SKILLS. THEY TALK TO SUICIDAL PEOPLE TO KEEP THEM FROM COMMITTING SUICIDE, THEY TALK TO PEOPLE ABOUT GETTING OUT OF A BURNING HOUSE, THEY TALK TO PEOPLE THROUGH CPR, THEY TALK HOW TO CHECK A PULSE. BECAUSE EVEN THOUGH OUR PUBLIC SAFETY CAN GET THERE VERY QUICKLY IN FLOWER MOUND, WHEN IT'S HAPPENING TO YOU, THREE OR FOUR MINUTES IS A REALLY LONG TIME. THIS IS WHO STAYS ON THE LINE WITH THEM. THEY ALSO DO ALL OF OUR WARRANTS. WE CURRENTLY RIGHT NOW HAVE 7,000 ACTIVE WARRANTS. EVERY WARRANT THAT WE HAVE EQUATES TO AN HOUR'S WORTH OF WORK. IN THE MIDDLE OF THE NIGHT, WHEN IT'S A LITTLE SLOW OR SOMETHING, THEY'RE ENTERING WARRANTS, THEY'RE AUDITING WARRANTS, THEY'RE CLEARING WARRANTS. WHEN SOMEONE GETS PULLED OVER, SAY IN LITTLE ELM, AND LITTLE ELM RUNS THEM ON THE COMPUTER SYSTEM, IT SAYS THERE'S A POSSIBLE WARRANT IN THE COLONY. WE HAVE TO IMMEDIATELY RESPOND WHEN THEY SEND US A TELETYPE. WE HAVE MINUTES WE HAVE TO RESPOND. WE HAVE TO FIND THE WARRANT, CONFIRM THE WARRANT'S GOOD, AND THEN IMMEDIATELY RESPOND. THIS IS TO ANYBODY THAT ASKS US TO CONFIRM THEIR WARRANT. ALL THAT HAS TO BE DONE VERY QUICKLY, WHILE ALSO, IF YOU'RE WORKING A HOUSE FIRE, IT DOESN'T CHANGE ANYTHING, EVEN THOUGH A HOUSE FIRE IS VERY RESOURCE HUNGRY. YOU COULD HAVE THREE, FOUR DISPATCHERS ON DIFFERENT CHANNELS, AND I'M SURE FIRE WOULD APPRECIATE IT, BUT THEY PROBABLY WANT EVEN MORE. IT'S JUST THERE'S THAT MUCH GOING ON IN THE DISPATCHER. >> YOU REPEAT THE WARRANT NUMBER AGAIN? >> SEVEN THOUSAND. >> THAT'S WHAT I THOUGHT YOU SAID. >> SIXTY-NINE, 68, SOMETHING LIKE THAT. >> IS THAT MOSTLY TICKETS? >> MOSTLY TICKETS, YES. >> OKAY. >> YEAH. UNPAID TICKETS, OR THEY WENT TO COURT AND THEN JUST NEVER SHOWED UP AGAIN. >> GOT YOU. THANK YOU. >> SUPPORT SERVICES. THIS IS ANOTHER CIVILIAN DIVISION WITHIN THE POLICE DEPARTMENT. WE HAVE DETENTION. DETENTION IS A TOUGH JOB. IMAGINE THE POLICE THROW THIS PERSON IN JAIL, THIS ROUGH AND TUMBLE PERSON COMMITTING VIOLENCE, THEY THROW THEM IN THEIR JAIL, AND WHEN THEY THROW THEM INTO A JAIL, THE JAILERS DON'T HAVE ALL THE WEAPONS WE HAVE. THEY ALSO CAN'T GET BACK UP AS QUICKLY, BUT THEY HAVE TO HANDLE THESE PEOPLE. NOT ONLY DO THEY HAVE TO HANDLE KEEPING ALL THESE PEOPLE IN JAIL, THEY ARE NOW IN CHARGE OF THOSE PEOPLE'S CARE. THEY'RE IN CHARGE OF THEIR MEDICAL CARE. THEY'RE IN CHARGE OF EVERYTHING HAVING TO DO WITH CARING FOR A PERSON THAT DOESN'T WANT TO BE THERE IN THE FIRST PLACE. THEY HAVE A LOT TO DO, THEY'RE REQUIRED BY THE LAW TO DO MEDICAL SCREENINGS, PSYCHOLOGICAL SCREENINGS, RESIDENT SCREENING. THERE'S JUST ALL THIS STUFF THAT KEEPS GETTING ADDED TO THEM. ARRAIGNMENT. ARRAIGNMENT IS PAPERWORK-HEAVY, AND EVERY TIME THE LEGISLATURE MEETS, THEY PUTS MORE PAPERWORK ON DETENTION OFFICERS. THERE'S A NEW THING, IT'S A FOUR-HOUR HOLD. NOW WE HAVE FOUR PIECES OF PAPER. WE HAVE TO GET FILLED OUT EVERY TIME SOMEONE GETS PUT IN JAIL FOR DOMESTIC VIOLENCE. ALL THAT JUST GOES ON TO THE DETENTION OFFICERS. THE STATE DOESN'T SEND ANY FUNDING OR ANYTHING. IT JUST ADDS TO THE AMOUNT OF WORK THEY HAVE TO DO. THEN THEY HAVE TO HAND ALL THE BOND MONEY, PRISONER VISITATION, AND PUBLIC FINGERPRINTING. ALL OF THIS WHILE PEOPLE ARE BANGING ON THE DOORS AS HARD AS THEY CAN, SCREAMING AT THEM AND TRYING TO RILE THEM UP AND CALL THEM EVERY NAME YOU CAN. I REALLY APPRECIATE DETENTION OFFICERS. THAT'S A VERY TOUGH JOB. I RAN A JAIL FOR QUITE A WHILE, FOR A YEAR, AND THE NOISE JUST DRIVES YOU CRAZY. YOU HAVE TEN PEOPLE THAT WILLINGLY GO TO JAIL EVERY DAY, EVERY WEEK, AND THEY CAN'T LEAVE. RECORDS MANAGEMENT. WE HAVE A FEW RECORDS CLERKS. THEY MAINTAIN ALL OUR POLICE RECORDS. THERE ARE TENS OF THOUSANDS OF POLICE RECORDS. WE DON'T PURGE RECORDS AS OFTEN AS THE REST OF THE TOWN DOES BECAUSE, [01:40:07] FOR INSTANCE, IF YOU HAVE A REPORT OF A SEXUAL ASSAULT, WHEN ARE YOU GOING TO PURGE THAT? YOU COULDN'T SOLVE THE CASE. HOW LONG DO YOU HOLD ON TO EVERYTHING? WELL, YOU NEED TO HOLD ON TO THAT UNTIL PRETTY MUCH EVERYONE'S PASSED AWAY THAT'S INVOLVED IN THE CASE, AT LEAST, BECAUSE IT COULD BE 40 YEARS FROM NOW, WE FIND OUT THE PERSON THAT DID IT. MAINTAINING ALL THAT STUFF TAKES A HUGE AMOUNT OF EFFORT. THEY HAVE TO GATHER ALL THE DIFFERENT EVIDENCES FOR A COURT CASE. WHEN WE FILE A CASE WITH THE COURT, I WENT BACK THERE AND SAID, IF YOU HAD TO PRINT OUT ALL THE PIECES OF PAPER ON JUST A REGULAR DWI, JUST TO RUN OF THE MILL DWI, HOW MANY PAGES OF RECORDS ARE YOU TALKING ABOUT? SHE SAYS, THAT'S ABOUT 50. IT'S 50 PAGES OF DOCUMENTS THAT HAVE TO GET SUBMITTED TO THE COURT, ALONG WITH EVERY SINGLE VIDEO THAT WAS EVER MADE ABOUT ANYTHING HAVING TO DO WITH THE CASE. THEN THEY HAVE TO SIGN AN AFFIDAVIT SAYING THEY SWEAR TO THE COURT THAT THERE'S NO OTHER EVIDENCE. THEY HAVE TO BE VERY CLEAR, THERE'S NO OTHER EVIDENCE IN ONE OF THE SYSTEMS THAT THEY MISSED, BECAUSE IF THEY SIGN THAT AND ANOTHER PIECE OF EVIDENCE IS FOUND, YOU COULD VERY EASILY JUST GET THE COURT CASE DISMISSED, AND I'LL BE IN TROUBLE, HONESTLY. THEY DO ALL OUR PUBLIC INFORMATION REQUESTS. MOST OF THE PUBLIC INFORMATION REQUESTS IN THE TOWN GO THROUGH THE TOWN SECRETARY'S OFFICE. IN A TYPICAL TOWN, THE POLICE DEPARTMENT DOES JUST AS MANY. TO SAY THAT WE DO ROUGHLY ABOUT 50% OF THE OPEN RECORDS REQUESTS FOR THE TOWN IS TRUE. WE HAVE ONE PERSON THAT'S PRETTY MUCH ALL SHE DOES ALL DAY LONG. IT'S FURTHER COMPLICATED IN THE POLICE DEPARTMENT BECAUSE OF VIDEO. YOU ASKED FOR ALL THE VIDEO FROM YOUR CASE, ALL THE VIDEO FROM YOUR TRAFFIC STOP. WE HAVE TO WATCH THE WHOLE VIDEO, AND THEN THERE'S CERTAIN STUFF THAT GETS REDACTED. WE'RE GOING TO REDACT THE JUVENILES PHASE, MAYBE SOMEONE'S LICENSE PLATE THAT WENT INVOLVED. THEN WE HAVE TO COORDINATE WITH OUR ATTORNEY AND THE ATTORNEY GENERAL'S OFFICE ON WHAT WE CAN RELEASE. THAT'S A LOT OF EFFORT. WE'RE ALWAYS LOOKING WAYS TO REDUCE THAT WITH REDACTION SOFTWARE OR ANY TECH THAT COULD HELP. CAR AND BODY CAMERA FOOTAGE. WE HAVE ONE PERSON THAT THAT'S WHAT THEY DO. IT'S JUST KEEP ALL THIS ORGANIZED AND STORED AND PROPERLY MARKED. IT'S AMAZING THE AMOUNT OF VIDEOS. >> I WOULD SAY IT'S IN THE HUNDREDS OF THOUSANDS. I DON'T EVEN KNOW WHERE TO START COUNTING THAT SO MANY. THAT TAKES A WHOLE PERSON. WE USED TO CALL THE DIRT, THE DIGITAL EVIDENCE RECOVERY TECH OR SOMETHING LIKE THAT. I WAS LIKE, WE'RE NOT CALLING DIRT, WE CHANGED IT TO SENIOR RECORDS CLERK. SUPPORT SERVICES. THIS IS PROPERTY AND EVIDENCE. WE REALLY ONLY HAVE TWO FULL TIME PEOPLE. THERE'S 12,000 ITEMS IN THERE. THE PROPERTY ROOM IS THE MOST SECURE AREA IN THE POLICE DEPARTMENT. POLICE OFFICERS DO NOT HAVE ACCESS TO IT. I DO NOT HAVE ACCESS TO IT. THERE'S ONLY YOU CAN COUNT ALL THE PEOPLE THAT HAVE ACCESS TO IT ON ONE HAND. AND SO WHEN AN OFFICER DROPS OFF PROPERTY, HE PUTS IT INTO A LOCKER. THAT LOCKER IS TWO SIDED INSIDE THE SECURE PROPERTY ROOM, THAT'S WHERE IT GETS OPEN AND THEN PROPERLY TAGGED. WE'RE CONSTANTLY GETTING COURT ORDERS ON WHAT TO DO, WE'RE CHECKING PROPERTY IN, WE'RE CHECKING THEM OUT. THEY TAKE ALL OUR STUFF TO THE CRIME LAB, AND YOU THINK, WELL, FIREMAN PROBABLY DIDN'T HAVE MUCH CRIME LAB STUFF. EVERY TIME SOMEONE GETS ARRESTED FOR DWI, THAT'S BLOOD. WE HAVE TO TAKE THE BLOOD, AND WE HAVE TO GO PICK THE BLOOD UP, WE DO THAT WITH EVERYTHING. THOSE ARE THE PEOPLE THAT DO THAT, THEN THE SECURITY OF THAT ROOM IS JUST PARAMOUNT. WE RECENTLY INSTALLED CAMERAS IN THERE. WE DIDN'T HAVE CAMERAS. BUT IT'S A COMPLICATED ISSUE KEEPING UP WITH 12,000 ITEMS. ABOUT ONCE A QUARTER OR SO, THERE'S AN AUDIT. WHERE WE RANDOMLY SELECT FIVE ITEMS AND WE GO IN AND WE MAKE SURE THOSE FIVE ITEMS ARE THERE. THIS YEAR, WE ALSO DID A COMPLETE INVENTORY OF EVERY SINGLE ONE OF THE 12,000 ITEMS AND VERIFIED THEY WERE THERE, LOOKING FOR ANY PROBLEMS. BECAUSE THEY HAVE MONEY AND DRUGS AND GUNS, EVERY PIECE OF PROPERTY YOU COULD IMAGINE IS IN THERE. SOME VALUABLE, SOME JUST GROSS. THE PROPERTY ROOM STINKS. SMELLS LIKE MARIJUANA ALL THE TIME. WE HAVE TO HAVE FILTERS, YOU HAVE TO HAVE PEOPLE THAT CAN WORK THAT FOR YOU. ALL OF OUR TEXTS ARE CERTIFIED. THESE ARE ALL PART TIME. WE DO HAVE ONE FULL TIME SCHOOL CROSSING GUARD COORDINATOR. [01:45:01] LET ME JUST SAY, OUR SCHOOL CROSSING GUARD SECTION IS KILLING IT. SINCE WE TOOK IT BACK FROM THE SERVICE WE USED TO USE, NOT A SINGLE POLICE OFFICER HAS HAD TO COVER ONE CROSSWALK. SHE DOES AN EXCELLENT JOB. WE HAVE A VERY GOOD THIS WEEK WE HAD ANOTHER AGENCY CALL US TO ASK WHAT WE WERE DOING SO GOOD IN OUR CROSSING GUARDS BECAUSE THEY NEED TO COME OVER AND SEE WHAT WE'RE DOING. ONE OF OUR NEIGHBORS DID. AND SO YOU DEFINITELY SHOULD BRAG ABOUT YOUR SCHOOL CROSSING GUARD PROGRAM. IT I'VE NEVER BEEN ANYWHERE WHERE IT WAS THIS GOOD. I CAN'T ASK FOR ANY IMPROVEMENTS BECAUSE I DON'T EVEN FULLY UNDERSTAND HOW THEY'RE DOING IT THIS WELL. THEN THEN WE HAVE ADMIN STAFF. WE HAVE A $29 MILLION BUDGET. WE SPEND MONEY. IT'S COMPLICATED. WE HAVE LOTS OF PURCHASING. WE HAVE TO HAVE A FULL TIME QUARTERMASTER JUST TO KEEP UP WITH STUFF. POLICE UNIFORMS ALONE. IF YOU LOOK AROUND NEXT TIME YOU'RE AT A BIG EVENT, YOU'LL SEE ALL THE DIFFERENT UNIFORMS. ALL THOSE PEOPLE ARE GETTING BIGGER AND GETTING SMALLER AND RIPPING AND THE SUN'S FADING THEM. THEY'RE GETTING PROMOTED, THEY'RE GETTING DEMOTED, SO YOU GET NEW STUFF ON YOU. ALL THAT HAS TO BE COORDINATED WITH A QUARTER MASTER. SHE RUNS A OWN LITTLE PROPERTY ROOM, HER OWN UNIFORM ROOM SO THAT WHEN OUR GEAR IS DAMAGED, WE DON'T HAVE TO WAIT THE SIX WEEKS FOR AN ORDER TO GET HERE, WE CAN JUST REISSUE SOMETHING AND WE CAN KEEP FUNCTIONING. ALL THAT TAKES SOMEBODY. SHE DOES A GREAT JOB. YOU CAN IMAGINE PAYROLL FOR OVER 200 EMPLOYEES IS COMPLICATED, ESPECIALLY WITH SO MANY PART TIME AND FULL TIME. THERE'S A LOT OF DIFFERENT SCHEDULES IN A POLICE DEPARTMENT. THERE'S FOUR TENS, FIVE EIGHTS, FIVE NINES. YOU HAVE THE PART TIME PEOPLE. IT WOULD BE ABSOLUTELY AMAZING IF EVERY SUPERVISOR COULD GET PAYROLL. IF THEY DID IT ONE PAY PERIOD, I DON'T KNOW, I HAVE TO BUY SOME PEOPLE TO LUNCH OR SOMETHING. WE HAVE TO HAVE PEOPLE THAT KEEP ON TOP OF PAYROLL. THEN PERSONNEL FILES AND PAPERWORK, IT'S EVEN WORSE IN A POLICE DEPARTMENT BECAUSE OF ALL OF OUR CERTIFICATIONS AND OUR LICENSES. WE HAVE TO HAVE SEPARATE FILES, FOR CERTAIN FOR DUPLICATE STUFF FOR WHEN TCL COMES AND INSPECTS AND DOES THEIR AUDIT. WE HAVE TO HAVE EVERYTHING JUST THE WAY THEY WANT IT. ALL THAT TAKES PEOPLE TO DO THAT. IF WE DID NOT HAVE ADMIN STAFF TO DO THAT, THEN I HAVE TO PULL POLICE OFFICERS OFF TO GET IT DONE. OF COURSE, WE LOVE ANIMAL SERVICES HERE IN THE POLE THAT WE RECENTLY DID, WE WERE NUMBER ONE IN ALL THE CITIES THAT WE COMPARED OURSELVES TO. THEY'RE DOING A GREAT JOB. THEIR CALL LOAD IS RELATIVELY FLAT, WHICH IS GOOD, BUT THEY DO WORK HARD. THAT'S A LOT OF ANIMAL SERVICES CALLS. WHEN YOU THINK ABOUT THIS TOWN, YOU DON'T SEE A BUNCH OF PA ROAMING DOGS OR ANYTHING. WELL, THAT'S BECAUSE OF OUR ANIMAL SERVICES PEOPLE. THEY REALLY DO DO A GOOD JOB. ANIMAL OUR KENNEL TECHS, THE ANIMAL SERVICES OFFICERS, WE HAVE A PART TIME OUTREACH COORDINATOR TO GET ANIMALS ADOPTED. THEY ADOPTED OVER 300 ANIMALS LAST YEAR. SO WE'RE VERY PROUD OF THEM. SO ONE OF THE THINGS YOU MIGHT ASK ME RIGHT NOW IS, WHY DID YOU WAIT SO LONG TO TALK ABOUT CRIME? AND I'M GOING TO TELL YOU WHY. CRIMES REPORTED TO THE FBI. THAT'S WHAT I WROTE UP THERE. WHEN PEOPLE ARE TALKING ABOUT THE CRIMES IN A TOWN OR THEY'RE COMPARING CRIME RATES, THEY'RE NOT COMPARING ALL THE CRIMES. FOR INSTANCE, I CAN BET THERE WAS 1,300 TRAFFIC CRIMES COMMITTED TODAY, BUT THOSE DON'T GET REPORTED, AND A LOT OF LOWER LEVEL STUFF DOES NOT GET REPORTED TO THE FBI. ADDITION, THIS IS A STAT AND THE FBI MAKES THE RULES ON HOW THEY KEEP THEIR STATS. FOR INSTANCE, IF I ARREST SOMEBODY FOR THREE OFFENSES, AT THE SAME TIME, SAY YOU COMMIT DOMESTIC VIOLENCE WHILE YOU'RE PUBLICLY INTOXICATED AND YOU HAVE DRUGS IN YOUR POCKET. THAT'S THREE OFFENSES. THE FBI WILL ONLY COUNT THAT AS ONE. THERE ARE ALWAYS PROBLEMS WITH DATA LIKE THIS IN THAT YOU HAVE TO BE CAREFUL HOW YOU INTERPRET IT. THE OTHER REASON I PUT IT FURTHER BACK HERE IS WHEN YOU GO TO THE FBI SITE, YOU COULD TYPE FACTORS AFFECTING CRIME. THEY DO NOT TALK ABOUT LAW ENFORCEMENT UNTIL THE NINTH FACTOR. I BROUGHT IT HERE. LET ME SEE IF I CAN FIND IT FOR YOU AND SUMMARIZE THEM. THE REASON I WANT TO BRING IT UP TO YOU IS A LOT OF THE THINGS THAT AFFECT CRIME ARE THINGS IN YOUR PURVIEW, OR THE DEVELOPMENT. [01:50:04] THERE'S TOO MANY PIECE OF PAPER THERE, BUT THEY'RE TALKING ABOUT THE DEMOGRAPHICS OF A TOWN. THEY'RE TALKING ABOUT THE ECONOMIC CONDITIONS. THEY'RE TALKING ABOUT THE TRANSPORTATION SYSTEMS. THEY'RE TALKING ABOUT THE AGE OF THE POPULATION, HOW MUCH HOMES COST, URBAN DENSITY, ALL THAT STUFF AFFECTS CRIME, AND TIL THEY GET DOWN TO NUMBER NINE, DO THEY EVEN START TALKING ABOUT LAW ENFORCEMENT. SOME CHIEFS HANG THEIR HAT ON WHETHER THEY CAN REDUCE OR INCREASE CRIME. BUT I CAN TELL YOU IF A HIGHWAY ALL OF A SUDDEN WENT THROUGH THIS TOWN, CRIMES WOULD SKYROCKET. IF WE PUT IN A BUNCH OF SUPER HIGH DENSITY DEVELOPMENTS, YOU'RE GOING TO GET A RISE IN CRIME JUST BECAUSE YOU HAVE WAY MORE PEOPLE. THE CRIMES REPORTED TO THE FBI, THAT'S THE MORE RESPONSIBLE WAY TO TALK ABOUT CRIME. COUNSEL, YOU GOT THIS PRESENTATION YESTERDAY. I GOT A QUESTION FROM MAYOR PRO TEM ABOUT SOME RATE STUFF AND IF YOU'LL EXCUSE ME, ALL DIDN'T HAVE THIS, SO I ADDED IT TO THE VERY BACK OF THE PRESENTATION A FEW HOURS AGO. IF YOU WANT TO DO IT BY CRIMES PER 1,000. I THINK THIS IS WHAT YOU'RE TALKING ABOUT. I WAS ABLE TO USE THE CRIMES PER 1,000 FOR THE ACTUAL NUMBERS THAT OUR PLANNING SECTION TODAY THEY E MAILED THAT STUFF TO ME, SO I COULD USE THE ACTUAL ESTIMATION. IF YOU LOOK AT ANY DATABASE OR ANY SURVEY, THEY'RE USING THE ONES USUALLY WITH THE US CENSUS DATA WHERE WE ALL KNOW THAT'S NOT QUITE ACCURATE. IT USUALLY ACTUALLY PUTS US A LITTLE BIT LOWER, I THINK. BUT EVERY YEAR WE ARE ADDING RESIDENTS. THERE ARE A FEW HOMES THAT OPEN UP AND SO WE ADD A LITTLE MORE. I FIGURED THAT USING THOSE NUMBERS JUST TRY TO GET TO THE MOST ACCURATE. THE NEXT THING IS JUST TO GIVE YOU AN IDEA OF HOW THE DEPARTMENT'S GROWING OR HOW FAST OR HOW QUICKLY. THIS IS OUR FULL TIME EMPLOYEES. WHAT YOU'LL SEE IS THERE WAS A LITTLE GROWTH, RIGHT AROUND THE TIME OF COVID. WE'VE PRETTY MUCH FLATTENED OUT THE LAST 2003, 2004, 2020, '23, '24 AND 2025. THE ONLY ADDITIONS TO THE FULL TIME HAVE BEEN SROS. THE SCHOOL DISTRICT PAYS FOR A GOOD PORTION OF THOSE. WE DO HAVE TO PAY FOR THEM, WE HAVE TO BUY THEM CARS. WE HAVE TO PAY FOR THEIR EQUIPMENT, THE TOWN PAYS FOR A GOOD PORTION TOO. THEN THIS IS ONE OF THE WAYS YOU ESTIMATE WHETHER YOU HAVE ENOUGH POLICE OFFICERS OR AT LEAST COMPARE YOURSELF TO OTHER TOWNS. THESE ARE THESE ARE THE COMPARABLE CITIES THAT, WHEN I ASK HR, WHAT ARE COMPARABLE CITIES THAT YOU'RE USING WHEN YOU DO COMPARISONS? THESE ARE THE TOWNS THEY TELL ME. I COULDN'T USE THE REALLY ACCURATE DATA FOR THIS ONE, BECAUSE I DON'T HAVE IT FOR ALL THOSE TOWNS, SO THIS IS BASED ON CENSUS DATA. WE'RE AT 1.4 OFFICERS PER THAN 1000 RESIDENTS. THE AVERAGE NATIONWIDE FOR A TOWN OUR SIZE IS 1.6. THE AVERAGE IN THIS REGION FOR A TOWN OUR SIZE IS 1.6. IF YOU TAKE US OUT OF THIS CHART, THE AVERAGE IS 1.6. WHEN WE, ADD OURSELVES TO THE CHART, IT DROPS IT TO 1.5. THEN THIS MORNING WHEN I GOT THAT MORE ACCURATE POPULATION DATA, I PUT IT IN THERE AND IT ACTUALLY DROPPED US DOWN TO 1.39. I DON'T THINK WE'RE OVERSTAFFED. I THINK SOME OF THOSE TOWNS, I'M LIKE, WELL, WHAT ARE YOU DOING WITH ALL OF THOSE OFFICERS? THAT WOULD BE NICE. THE SIZE I LOOKED AT THE NATIONAL DATA AND THE SIZE OF OUR TOWN IS PRETTY MUCH THE SWEET SPOT ON HAVING THE FEWEST PER THOUSAND. WHEN YOU'RE A SMALL AGENCY I LOOKED AT DOUBLE OK AND ADDED UP THERE PER CAPITA AND IT WAS SOME LIKE 3.9. IT JUST TAKES MORE TO STAFF INITIALLY UNTIL YOU HAVE ENOUGH, 24 HOURS, SEVEN DAYS A WEEK TAKES FIVE PEOPLE. IF YOU WANT ONE POLICE OFFICER FOR A TOWN SAY DOUBLE O, AS FIVE PEOPLE RIGHT THERE. IF YOU ONLY HAVE 2000 PEOPLE, THAT STILL GIVES YOU A PRETTY HIGH RATIO. AND THEN WHEN YOU GET A LOT LARGER, IT GETS HIGHER ALSO. DALLAS IS GOING TO BE DALLAS WAS IN THE MID TWOS, FOR WORKS IN THE MID TWOS. YOU GO SOMEWHERE LIKE NEW YORK. I THINK LAST TIME I LOOKED AT IT, IT WAS LIKE FOUR OR FIVE JUST BECAUSE IT'S A DIFFERENT BEAST. THIS DOESN'T REALLY DIRECT YOU TOO WELL ON WHETHER YOU NEED TO HIRE MORE. [01:55:02] HAD NOTES FROM THE LAST CHIEF. HIS GOAL WAS TO TRY TO KEEP IT AT 1.4 AND NOT GET BELOW THAT, WHICH MEANS HIRING ABOUT 2.5 OFFICERS PER YEAR EVERY YEAR OR HE'LL START SLIDING. WE'VE BEEN HANGING ON FOR SEVERAL YEARS AT 1.4. TALK ABOUT SOME OF THE BUDGET REQUESTS. THIS YEAR, WE ARE ABLE TO PUT IN FOR THE WIRELINE RADIO UPGRADE AND GET THAT WITH CRIME TAX MONEY. THAT'S OUR RADIO SYSTEM, GETTING OFF THE BACKUP SYSTEM, GETTING TO A SYSTEM THAT WORKS BETTER, THAT MOVES US FROM 16 CHANNELS TO 160 CHANNELS, WHICH THINK THAT SEEMS LIKE A LOT. IT'S JUST HOW MANY COME WITH IT. IT'S A BIG DEAL BECAUSE A FEW MONTHS AGO, BARTONVILLE GOT INTO A POLICE CHASE IN OUR TOWN AND WE CAN'T TALK TO THEM ON RADIO BECAUSE ALL OUR CHANNELS ARE FULL. WE CAN'T PUT IN ENOUGH PEOPLE. THAT'S A BIG DEAL, HAVING A MORE ROBUST SYSTEM THAT WORKS BETTER AND THEN HAVING A BACKUP SYSTEM. WE WILL LEAVE THE CURRENT SYSTEM IN PLACE, WHICH IT'S BASICALLY NOTHING MUCH BETTER THAN JUST COMMUNICATING WITH THESE RADIOS WE HAVE. THE NEW ONE IS MORE OF A HARD WIRED TECH. WE'LL HOOK UP WITH DENTON COUNTY 911 AND WE'LL USE THEIR CONDUIT STRAIGHT TO THE COUNTY RADIO SYSTEM. MUCH MORE ROBUST. IT ALSO GIVE US SOME SAFETY UPGRADES. NOW IF AN OFFICER IS TALKING, HE CAN JUST RAMBLE ON FOREVER, AND NOBODY CAN DO ANYTHING ABOUT IT. WITH THE WIRE LINE, THE DISPATCHER CAN CUT IN AND SAY, I GOT TO CUT YOU OFF. THERE'S AN EMERGENCY GOING ON OR SOMEBODY SCREAMING FOR HELP. THERE'S A BUNCH OF UPGRADES WITH THAT, AND THAT'LL UPGRADE OUR RADIO SYSTEM FOR ALL THE PUBLIC SAFETY. THE RADIO ENCRYPTION. MORE AND MORE TOWNS ARE GOING RADIO ENCRYPTED. WE NEED AES, WHICH IS A MULTI KEY ENCRYPTION SYSTEM. WHAT THAT DOES IS CURRENTLY WE HAVE TOWNS THAT WE USED TO BE ABLE TO COMMUNICATE WITH THAT ENCRYPT. UNTIL WE GET THIS, WE CAN'T TALK TO THEM. IT'S AN OFFICER SAFETY THING ALSO, BECAUSE WE'RE NOT ALWAYS BROADCASTING ALL THE INFORMATION, BUT EVEN MORE SO, IT'S A PRIVACY ISSUE. ON THE RADIO, WE TALK ABOUT EVERYONE'S MOST PRIVATE STUFF. WE READ OUT YOUR DRIVER'S LICENSE, YOUR SOCIAL SECURITY. WE TALK ABOUT YOUR KIDS. WE DISPATCH THAT IF THERE'S A SEXUAL ASSAULT GOING ON, WE DISPATCH WHAT ADDRESS IS GOING ON. NOW YOUR NEIGHBORS COULD KNOW. ALL THAT STUFF FROM A CITIZEN STANDPOINT NEEDS TO BE PRIVATE. THEY DON'T WANT ANYBODY KNOWING ANY OF THAT STUFF. ENCRYPTING ALL THE RADIO CHANNELS FOR POLICE WILL GIVE US THAT, AND THAT'S WHAT THE AES RADIO ENCRYPTION IS. WE ALSO FUNDED SOME GAS MASKS. A FEW YEARS AGO, WE RAN OUT OF MONEY TO START ISSUING GAS MASKS TO NEW OFFICERS, SO THEY WEREN'T GETTING THEM. THEN THEY NOW INFORMED US THAT OUR CURRENT MASKS ARE OF AGE WHERE THEY'RE GOING TO STOP MAKING THE FILTERS. >> WE EITHER HAVE TO REPLACE ALL THE MASKS OR BUY AN ADAPTER FOR THE FILTER, SO WE'RE GOING TO BUY THE ADAPTER. WE THINK THAT'S FINE. WE DON'T USE THEM THAT MUCH. WE'LL BUY THE ADAPTERS, WE'LL GET CAUGHT UP IN ISSUING GAS MASKS AND ALL THAT WILL COME OUT OF CRIME TAX. THE UNFUNDED DECISION PACKETS. SOME OF THESE HAVE CONSEQUENCES THAT I WAS JUST GOING TO BRING UP THE CSO VEHICLE, WHEN WE PUT IN, WE HAD FIVE PEOPLE SHARING ONE CAR, THAT ALL WORK AT THE SAME TIME. ONE OF THE REASONS YOU SEE ALL THE CSO OFFICERS AT THE SAME EVENT IS BECAUSE THEY ONLY HAVE ONE CAR. THEY ALL PILE INTO A PICKUP TRUCK, LOAD UP THE BACK AND YOU HAVE FIVE. WE WOULD LIKE TO BE ABLE TO SPREAD THEM OUT THROUGH TOWN A LITTLE BIT MORE. SOMETIMES WE CAN FIND AN EXTRA PATROL VEHICLE FOR THEM TO USE. SOMETIMES NOT, BUT WE WANT TO GET THEM A VEHICLE. THE VEHICLE THEY USE IS FROM A SEIZURE. WE HAVEN'T EVER REALLY BOUGHT THEM A VEHICLE. SRO VEHICLE. SRO WAS DRIVING A SEIZURE VEHICLE, A HAILSTORM DESTROYED IT. IT WAS A VERY OLD CAR. THERE WASN'T ENOUGH MONEY FROM THE INSURANCE TO PAY FOR ANOTHER ONE, AND SO WE WANTED TO GIVE HIM A NEW CAR. HE DIDN'T GET FUNDED. WHAT WE'RE DOING IS WE WENT TO THE SHOP AND WE SAID, HEY, ONE OF THOSE POLICE CARS, YOU TOOK ALL THE GEAR OUT OF THAT YOU'RE GETTING READY TO AUCTION. CAN WE HAVE IT BACK? CAN YOU UNRETIRE IT? WE NOW HAVE FOUR OF THOSE VEHICLES IN OUR FLEET. WE'RE DRIVING FOUR STRIPPED OUT VEHICLES THAT WERE UP TO GO BE AUCTION. WE PULLED THEM BACK OUT OFF THE AUCTIONING BLOCK. WHICH YOU CAN TALK TO FLEET WHEN THEY COME UP HERE ABOUT THE GOOD AND BAD OF THAT. RECRUITING OFFICER, WE REALLY HAD TO DO SOMETHING ON RECRUITING. YOU SEE, WE SPENT $20,000 A SEIZURE FUNDS ON SOME RECRUITING MATERIALS. [02:00:04] COMMUNICATIONS HAS BEEN HELPING US OUT A TON, MAKING GREAT VIDEOS FOR US, BUT WE REALLY NEEDED TO THINK, WHAT IS IT THAT WE CAN DO TO GET THE POLICE OFFICERS IN THIS APPLICANT POOL EVERYONE'S COMPETING FOR. WE'RE NOT THE HIGHEST PAID, WE'RE NOT GOING TO BE. WE DON'T HAVE THE SHINIEST CARS OR THE HUGEST AMOUNT OF CRIME TO DEAL WITH. WHAT CAN WE DO TO REALLY UP OUR GAME AND HAVE OUR NICHE IN GETTING THESE PEOPLE HIRED? WE NEED A RECRUITING OFFICER BECAUSE WE NEED TO MOVE QUICKLY. ABOUT AS FAST AS YOU CAN MOVE, GETTING A POLICE OFFICER HIRED HAS BEEN ABOUT A MONTH. A LOT OF THAT DEPENDS ON THE PERSON. A LOT GOES INTO HIRING A POLICE OFFICER. WE HAVE AN APPLICANT TEST, AND THEN YOU HAVE TO PASS FITNESS TEST, AND THEN YOU HAVE TO TURN IN ALMOST 60 PAGE BACKGROUND PACKET THAT WE HAVE TO INVESTIGATE. THEN WE HAVE BOARD INTERVIEWS, AND THEN YOU HAVE MEDICAL EXAMS, DRUG SCREENINGS, PSYCHOLOGICAL EXAMS THAT WE HAVE TO GET ON THE WAITING LIST FOR. WE DECIDED WE NEED ANOTHER RECRUITING OFFICER TO GET THAT MOVING FAST AND TO KEEP ON TOP OF IT. WHEN IT WAS APPARENT, WE WEREN'T GOING TO BE ABLE TO FUND THAT THIS YEAR. WE HAD TO TAKE THE POSITION FROM SOMEWHERE ELSE. WE CUT A COMMUNITY SERVICE OFFICER, TOOK HIS COMPUTER, PUT IT IN PERSONNEL, AND ADDED A PERSONNEL OFFICER, AND IT'S WORKING. NEXT MONTH, WE'LL SEND FIVE POLICE OFFICERS TO THE POLICE ACADEMY THAT STARTS NEXT MONTH. ANOTHER ONE AFTER THAT. WE'RE MAKING A LOT OF PROGRESS. THE CHIEFS TELL ME IT'S GOING TO BE IN THE SINGLE DIGITS FROM NOW ON. IN THE LOW SINGLE DIGITS. ONE OF THE CHIEFS IS LIKE, I'M GOING TO GET YOU DOWN TO ZERO. I'M LIKE, WELL, YOU'RE WORKING ON IT. WE REALLY DIDN'T NEED THE RECRUITING OFFICER. THEN WHAT WE NOTICED FOR THE VEHICLE WAS THAT THE EVENTS WE'VE BEEN GOING TO ALL THESE DALLAS' AND FORT WORTH AND FRISCO'S AND LOUISVILLE'S HAVE THESE BEAUTIFUL RECRUITING VEHICLES WITH THESE HUGE WRAPS ON THEM, AND THEY LOOK ALL COOL TO THE YOUNG PEOPLE WHO WERE TRYING TO RECRUIT, SO WE WANTED TO TRY TO GET A VEHICLE TOO. THEN THE SEIZURE VEHICLES. WE'VE TALKED ABOUT SEIZURE VEHICLES A COUPLE OF TIMES. WE'VE LOOKED UP NOW AND WE COUNTED AND WE HAVE TEN SEIZURE VEHICLES. ONE OF THE THINGS WE WANTED TO BUDGET FOR IS THEIR REPLACEMENTS BECAUSE WE DON'T KNOW IF WE'RE GOING TO HAVE ANY SEIZURE MONEY TO REPLACE THEM. IT'S NOT EVEN ETHICAL TO BUDGET FOR SEIZURE MONEY. WE DON'T KNOW. EVERY ADMINISTRATION THE RULES FOR SEIZURE MONEY CHANGE, AND WE COULD HAVE AN ADMINISTRATION CHANGE AND THEN IT JUST GET CANCELED AND WE GET NO MORE. THE TEXAS LEGISLATURE THREATENS THAT EVERY SINGLE SESSION. THERE'S A COUPLE THAT INTRODUCED BILLS TO LIMIT THAT WHERE IT WOULD REALLY BE DOWN TO ABOUT 5% OF WHAT WE'RE GETTING. MOTORCYCLES AND OFFICERS. WE TALKED ABOUT THAT. WE JUST WANTED UP OUR GAME. WE CURRENTLY HAVE FEWER TRAFFIC OFFICERS NOW THAN WE DID 20 YEARS AGO, AND ALL OF THEM WERE ON BIKES. WE HAD EIGHT BIKES, SIX OFFICERS WORKING TRAFFIC OVER THE YEARS AS THE BIKES BROKE DOWN, THEY JUST DIDN'T REPLACE THEM. THEY MOVED MOST OF THEM INTO CARS. I DON'T KNOW WHERE THE OTHER ONE WENT. IT WAS A LONG TIME AGO. WE WE WERE BETTER PREPARED FOR ALL THIS TRAFFIC IF WE WOULD HAVE HAD ALL THAT NOW. WE WANT TO ADD THE MOTORCYCLES. I KNOW OF ONE OF THE COUNCIL PERSONS HAS ASKED ABOUT SAFETY OF MOTORCYCLES. WHEN YOU ASK ABOUT SAFETY AND POLICING, YOU HAVE TO ASK WHO SAFETY ARE YOU MORE CONCERNED WITH? THE OFFICER OR ALL THE PEOPLE. EVERYTHING WE DO IS DANGEROUS TO THE POLICE OFFICER, BUT IT'S FOR THE SAFETY OF THE PEOPLE. WE COULD NOT RUN SEARCH WARRANTS. SEARCH WARRANTS ARE INCREDIBLY DANGEROUS, BUT IT'S NOT AS SAFE FOR THE PEOPLE THAT LIVE IN FLOWER MOUND IF WE DON'T AND THAT'S WHY WE TAKE ON THAT DANGER. THE OFFICERS THAT RIDE MOTORCYCLES THESE OFFICERS AREN'T BEING FORCED TO RIDE MOTORCYCLES, THEY'RE DYING TO RIDE MOTORCYCLES. THIS IS A PREMIER ASSIGNMENT IN POLICING. PEOPLE FIGHT OVER THESE POSITIONS. IT'S NOT LIKE WE'RE GOING TO FORCE PEOPLE TO RIDE MOTORCYCLES AGAINST THEIR WILL. WE WILL MAKE SURE THAT THEY ARE THE BEST EQUIPPED, BEST TRAINED MOTORCYCLISTS ON THE STREET OF FLOWER MOUND. THEIR TRAINING IS INCREDIBLE. A TWO WEEK PERIOD, YOU'RE GOING TO PICK A FULL SIZED BIKE UP OFF THE GROUND BY YOURSELF 100 TIMES. THAT'S HOW HARD THEY'RE TRAINING. THEN WE BUY ALL THE SAFETY EQUIPMENT. MOST PEOPLE THAT RIDE MOTORCYCLES DON'T USE ALL THE SAFETY EQUIPMENT. THEY DON'T HAVE GLOVES AND HELMETS, SKID PLATES AND ALL THIS STUFF. THEN WE'VE SELECTED WHAT WE BELIEVE IS THE SAFEST MOTORCYCLE, AND WE WILL GET THE SAFEST MOTORCYCLE ALSO. RATHER THAN HAVING ALL BLACK MOTORCYCLE, WE DID THE RESEARCH, AND YOU NEED TO HAVE AT LEAST SOME WHITE ON IT BECAUSE THAT'S THE COLOR PEOPLE SEE MORE. [02:05:04] WE'RE THINKING ABOUT EVERYTHING WE CAN WHEN IT COMES TO THE SAFETY OF THE OFFICERS. THEY PROPOSED A HELMET. THE CHIEF WASN'T HAPPY WITH IT BECAUSE IT WASN'T A BIG ENOUGH HELMET. WE WANT TO COVER MORE OF THEIR HEAD. WE REALLY ARE VERY CAREFULLY AND DELIBERATELY WORKING ON MOTORCYCLES. WE DIDN'T GET IT IN THE BUDGET, BUT WHAT WE DID IS WE TOOK A NEW VEHICLE AWAY FROM PATROL, CANCELED IT, AND WE'RE GOING TO MAKE IT TWO MOTORCYCLES. WE CAN DO THAT THIS TIME IN THE FUTURE, ONCE WE GET FULLY STAFFED. WE'RE GETTING DANGEROUSLY CLOSE TO HAVING NO EXTRA VEHICLES IN PATROL. I DON'T MEAN NONE WHERE I'M TAKING INTO ACCOUNT THAT SOME ARE IN SERVICE, SOME ARE DOWN. WE USUALLY HAVE ABOUT THREE VEHICLES DOWN AT A TIME. I'M TAKING INTO ACCOUNT WHAT ALL THE USES ARE. WE WILL BE GETTING VERY CLOSE TO HAVING NO EXTRA VEHICLES. POLICE OFFICERS ARE VERY HARD IN THEIR CARS. THEY BREAK THEM CONSTANTLY. FLOCK, WE ASKED FOR FLOCK. DETECTIVES TOLD ME IN 27% OF OUR CASES THEY WOULD HAVE USED IT IN 2020,2023, 76% OF CRIME INVOLVES A VEHICLE. WE ASKED FOR A PIO APP BECAUSE WE'RE VERY INEFFICIENT WITH OUR PIO FUNCTION RIGHT NOW, OUR PUBLIC INFORMATION OFFICER. WE BASICALLY HAVE A PHONE THAT WE PASS AROUND, AND THAT'S THE PIO FOR THE DAY, BUT WITH THE APP, ALL FIVE OF THEM COULD HAVE WORKED AT THE SAME TIME SIMULTANEOUSLY AND EVEN CONTACT THE MEDIA USING THEIR PERSONAL PHONE THROUGH THE APP, AND IT WOULD BLOCK ANY ACCESS TO SEEING WHOSE PHONE NUMBER THAT IS. FIELD TRAINING SOFTWARE. WE'RE BASICALLY JUST USING SOME FORMS THAT WE CREATED AND WE SAVE THEM AS AN ADOBE ON THE TOWN'S DRIVES. WE WANTED TO INCREASE HOW QUICKLY WE'RE GETTING THE STUFF DONE. WHEN YOU'RE IN FIELD TRAINING, EVERY SINGLE DAY, YOU GET A DAILY OBSERVATION REPORT WHERE YOU'RE BEING GRADED FOR THE WHOLE 12 HOURS. THE PTO, THE PATROL TRAINING OFFICER FILLS THAT OUT. BECAUSE WE'RE JUST USING A HOMEGROWN SYSTEM, WHAT THAT MEANS IS EVERY SINGLE DAY, THAT RECRUIT AND THAT TRAINING OFFICER COME OFF THE STREET FOR HALF AN HOUR. THIS APP WOULD WE WOULD HAVE BEEN ABLE TO KEEP THEM IN THE FIELD DURING THAT TIME AND REDUCED HOW MUCH TIME THEY'RE EVEN LOOKING AT A DEVICE. WHEN YOU THINK ABOUT IT, WE CURRENTLY HAVE SIX IN FIELD TRAINING, THAT'S SIX TRAINING OFFICERS AND SIX RECRUITS THAT WOULD HAVE STAYED IN THE FIELD 30 MINUTES MORE A DAY. THAT WAS THE FIELD TRAINING SOFTWARE. IN THE PART TIME FULL TIME RECORDS CLERK. WE HAVE SO MANY CASES RIGHT NOW WITH ALL THOSE PIECES OF PROPERTY I TALKED ABOUT THAT WE RUN 1-300 CASES A MONTH BEHIND ON FILING WITH THE COUNTY. THAT'S 100-300 VICTIMS CASES AREN'T GETTING FILED YET. EVEN AFTER WE FILE IT, IT COULD TAKE UP TO A YEAR TO HAVE A CRIMINAL CASE. WE WANTED TO INCREASE THE LEVEL OF SERVICE TO THE CITIZENS OF FLOWER MOUND AND TRY TO STAY CLOSER TO BEING CAUGHT UP. WE WANTED TO TRY TO GET A FULL TIME RECORDS CLERK TO DOUBLE THE PART TIME PERSON'S WORKLOAD CAPACITY. THEN A FIT PAY INCENTIVE. I'VE BEEN IN TWO DEPARTMENTS WHERE WE ADDED FIT PAY AND PEOPLE GET IN BETTER SHAPE. OFFICERS GET IN BETTER SHAPE. WE WOULD HAVE A TIERED SYSTEM. IF YOU'RE AN OFFICER WHO BARELY OUTSIDE OF WHAT WE CONSIDER A $500 PAYOUT, YOU'RE GOING TO TRY A LITTLE HARDER TO GET THE $500 PAYOUT OVER THE YEAR BY WORKING OUT, AND THEN YOU HAVE THE EVEN FITTER AND YOU JUST HAVE A SCALE TO TRY TO BOOST PEOPLE UP. IT'S BEEN VERY EFFECTIVE IN THE PLACES I'VE BEEN BEFORE. THEN THAT'S IT FOR ME. I HAVE QUESTIONS. THE ASSISTANT CHIEFS ARE GOING TO FOLDER ME OUT OF THE WAY IF I START TO STUMBLE OR YOU HAVE A QUESTION THAT THEY COULD ANSWER BETTER. >> I HAVE A QUESTION. IF YOU COULD GO TO SLIDE 21, I UNDERSTAND THAT YOU WERE TALKING ABOUT A HIRING CRISIS. IT LOOKS LIKE YOU'RE STEADY, IS IT THAT THIS IS A HEAD COUNT, BUT THESE AREN'T FILLED POSITIONS? >> THIS IS THE POSITIONS WE HAVE THROUGH THE BUDGET. SOME OF THEM ARE EMPTY RIGHT NOW, BUT WE DIDN'T DO A HEAD COUNT. WE JUST DID A POSITION COUNT. >> HOW LOW ARE YOU DID YOU SAY? HOW MANY ARE YOU MISSING RIGHT NOW? >> FIVE. >> I THINK FIVE. >> FIVE. GREAT. THANK. >> THAT'S A LOT LOWER THAN IT WAS A YEAR AGO. >> THANKS FOR CLEARING THAT UP. THE VIDEO WAS PHENOMENAL. >> THAT'S PRETTY. >> I WANT TO WORK HERE. OH, MY GOSH. >> WHERE ARE THEY PUTTING THAT VIDEO? >> WE'LL USE IT ON OUR SOCIAL MEDIA. WE CAN GIVE IT TO THE TOWN'S WEB COMMUNICATIONS DEPARTMENT FOR THEM TO USE. JUST ANYWHERE WE NEED TO SHOW A VIDEO. THEY WERE ACTUALLY HERE FOR THREE WHOLE DAYS FILMING, AND SO THEY ACTUALLY BROUGHT A PRODUCTION CREW. THEY HAD SCRIPTS AND EVERYTHING LINED OUT. THEY FLEW IN. THEY DROVE UP FROM AUSTIN AND COLORADO. [02:10:03] THEY HAD A WHOLE TEAM ON BOARD. >> WHAT DO YOU THINK THAT IS ACTUALLY HINDERING FINDING POLICE FOR OUR COMMUNITY? >> WHEN COVID HIT AND THEN THE GEORGE FLOYD STUFF STOPPED. THE NEW APPLICATIONS IN POLICING PLUMMETED ACROSS THE BOARD ACROSS THE NATION. EVERY CONFERENCE I GO TO IN THE LAST FIVE YEARS, EVERY WEB PAGE I'M A MEMBER OF, EVERY ASSOCIATION, EVERY NEWSLETTER TALKS ABOUT RECRUITING. EVERY SINGLE AGENCY IS GOING THROUGH THIS. AT MY LAST JOB, RIGHT BEFORE I CAME HERE, WE WERE DOWN AT THE TCOLE TRAINING CONFERENCE, WHICH THAT MEANS EVERY TRAINING PROVIDER IN THE STATE HAS TO SEND SOMEBODY. THEY ASKED, IS THERE ANY AGENCY IN HERE THAT DOESN'T HAVE AN OPENING, AND ONLY ONE AGENCY RAISE THEIR HAND. THAT WAS THE HIGHEST PAID AGENCY IN DALLAS FORT WORTH. WELL, OF COURSE. YOU GOT A HEAD START ON EVERYBODY. IT'S ACROSS THE BOARD. PEOPLE HAVE NOT BEEN SEEING IT AS A GOOD CAREER AS BEING A CAREER WHERE THEY COULD BE PROUD. WE WERE VILLAINIZED A WHOLE BUNCH OVER THE OVER THE LAST DECADE. PEOPLE WERE IN POLICING HAVE JUST SAID, YOU KNOW WHAT THIS IS TOO MUCH? I'M JUST GOING TO DO SOMETHING ELSE. GOING TO GO BE A SALESMAN FOR $200,000 A YEAR AND I DON'T HAVE TO GO THROUGH ALL THIS STUFF. PEOPLE AREN'T TRYING TO MURDER ME ON DUTY. IT'S BETTER IN TEXAS THAN IT IS ANYWHERE ELSE. I WAS AT AN EVENT YESTERDAY AND THE FORT WORTH CHIEF WAS TALKING, IF YOU DON'T KNOW, HE USED TO BE A CHIEF IN DALLAS AND THEN ALSO SAN JOSE. HE SAID HE CAME HERE TO AN AWARDS THING WHERE THE GOVERNOR WAS SPEAKING. THE GOVERNOR TALKING ABOUT HOW GREAT LAW ENFORCEMENT IS AND HE TOLD THE GOVERNOR, THAT'S THE FIRST TIME I'VE EVER SEEN A GOVERNOR SUPPORT A POLICE OFFICER IN MY ENTIRE CAREER, AND I'VE BEEN DOING THIS FOR DECADES. IN OTHER AREAS OF THE COUNTRY, IT'S THE WORST. TEXAS IS THE BEST PLACE TO COME WORK AS A POLICE OFFICER. AT MY LAST JOB, WE HIRED A COUPLE OF PEOPLE FROM WASHINGTON STATE AND POLICE OFFICERS, THEY WERE LATERALS, AND THEY SAID THEY HAVE A SAYING UP THERE IN WASHINGTON STATE THAT WHEN IT GETS REALLY BAD, THERE'S ALWAYS TEXAS. WE'RE DOING WELL, BUT THERE ARE AND HUNDREDS OF OPEN JOBS IN DALLAS FORT WORTH FOR POLICE OFFICER. DALLAS HAS 500 OPENINGS RIGHT NOW, WE HAVE TO DO SOMETHING TO DIFFERENTIATE OURSELVES. >> I WANT TO DOVETAIL INTO THAT FOR A FEW MINUTES BECAUSE WE JUMP RIGHT INTO QUESTIONS, BUT I WANT TO ADD SOME COMMENTS. FIRST, I WANT TO SAY, THANK YOU, AND I'M GOING TO DATE MYSELF, BUT I GREW UP IN A TIME WHEN I WAS TAUGHT, THE POLICE OFFICER IS YOUR FRIEND, 100%. I BELIEVE WE CAN STILL SAY THAT IN FLOWER MOUND AND IT'S BECAUSE OF YOUR LEADERSHIP. IT'S BECAUSE OF THE CULTURE YOU'RE PROMOTING. IT'S THE TRAINING THAT YOU OFFER. IT'S THE COMMUNITY OUTREACH. LOOK AT THAT SLIDE. I DON'T THINK YOU COULD HAVE FIT ANOTHER THING ON THAT SLIDE. THAT WAS REMARKABLE. IT'S OUR SROS. IT'S EVERYTHING YOU DO EVERY DAY, AND I SAW IT IN YOUR MISSION STATEMENT TOO INSTILL TRUST. I BELIEVE THAT'S TRUE. IT DOESN'T COME EASY THOUGH. IT TAKES A LOT OF REALLY GOOD HARD WORK AND A LOT OF SUPPORT. I WANTED TO MAKE SURE YOU KNEW HOW MUCH, I APPRECIATE IT. I ESPECIALLY APPRECIATE YOU ADDING MY LITTLE RATE SLIDE AT THE END. YOU DIDN'T HAVE TO DO THAT TONIGHT, BUT YOU DID IT. YOU'RE OUTSTANDING. THANK YOU SO MUCH. >> YOU'RE WELCOME. >> ANY OTHER QUESTIONS? >> OF COURSE, APPRECIATE EVERYTHING. I CAN'T REMEMBER THE LAST TIME I HAD AN EMAIL THAT HAD ANY CRITICISM OF OUR POLICE DEPARTMENT. I WON'T SAY IT'S NEVER HAPPENED, BUT I DON'T KNOW THAT IT'S EVER HAPPENED IN GOOD FAITH, HONESTLY. I RECALL A STORY RECENTLY ON THE NEWS WHERE THERE WAS AN ACCIDENT, I THINK IT WAS RIGHT ON THE BORDER OF PLANO AND DALLAS AND PLANO'S POLICE WERE THERE IN A FEW MINUTES AND DALLAS TOOK FOUR HOURS TO ARRIVE. I KNOW THAT OUR PUBLIC WANTS OUR POLICE FORCE TO BE FUNDED, TO BE STAFFED, AND TO BE RESPONSIVE, AND I THINK WE ARE. IT'S A EASY CONVERSATION TO ASK THE VOTERS FOR MORE MONEY WHEN WE SAY, LOOK AT THIS OLD POLICE BUILDING, LOOK AT HOW WE'RE STRETCHING, WE'RE BRINGING VEHICLES OUT OF RETIREMENT. MAYBE A LITTLE HARDER TO HAVE THAT CONVERSATION WHEN WE HAVE THE JET SKIS ON THE VIDEO. WE HAVE TO BE SENSITIVE. I THINK I WANT US TO IF WE HAD BENCHMARKS THAT SHOW OUR COMPENSATION, I'D WANT US TO BE IN THE UPPER HALF, BUT IF WE HAD A BENCHMARK SHOWING HOW THEY ARE SPENDING ON NON COMPENSATION, I'D WANT US TO BE AT THE BOTTOM TO SAY, WE'RE REALLY STRETCHING THESE ASSETS OUT AND GETTING GOOD VALUE AND WE'RE USING THAT MONEY TO PAY FOR THE BEST PEOPLE BECAUSE ULTIMATELY AT THE END OF THE DAY, IT'S THE PEOPLE THAT MATTER. I JUST WANTED TO MENTION ONE THING SINCE AND DIDN'T BRING IT UP ON THE UNFUNDED DECISION PACKAGES. THE ONLY THING ON HERE THAT I WOULD RATHER NOT SEE ON OUR BUDGET, AND I UNDERSTAND THE BENEFITS AND I KNOW WHAT THE DETECTIVES HAVE SAID. I HAVE RESERVATIONS ABOUT FLOCK, [02:15:01] AND I HAVE RESERVATIONS ABOUT STATIONARY LPRS FROM A CIVIL LIBERTIES STANDPOINT. >> I UNDERSTAND THE BENEFITS, BUT WE HAVE A VERY SAFE CITY, THE POLICE DO A GREAT JOB. I THINK THAT I'M NOT SURE THAT THOSE LPRS, I WOULDN'T SURPRISE ME IF THEY WENT THE WAY OF RED LIGHT CAMERAS AT SOME POINT. I HAVE RESERVATIONS ABOUT THAT PARTICULAR VENDOR AND WHAT THEY DO WHEN THEY'RE COLLECTING DATA. WHAT THEY'RE DOING WITH IT. I'M NOT SURE THAT I FIND THEM TO BE A VERY TRUSTWORTHY COMPANY. LPRS THAT ARE MOUNTED ON VEHICLES THAT ARE TAKING A SNAPSHOT IN TIME AND ARE OPERATED BY AN OFFICER. I DON'T REALLY HAVE A PROBLEM WITH THAT. IT'S JUST THE STATIONARY ONE. I WOULD PREFER THAT WE DON'T GO DOWN THAT ROAD. I APPRECIATE IT. THANK YOU. >> I'LL JUST ADD, WE HAD A WORK SESSION, I THINK IT WAS A BUDGET ITEM A FEW YEARS AGO FOR THE FLOP CAMERAS AND IT GOT SCRAPPED. THIS IS UNDER THE PREVIOUS CHIEF. IF I RECALL, REST, WE WERE GOING TO COME BACK AND REVISIT THAT, WE'RE GOING TO GET A LITTLE MORE INFORMATION ABOUT THE DIFFERENT LPR OPTIONS AND WHAT WOULD MAKE THE BEST FIT. I'D BE OPEN TO LEARNING MORE ABOUT IT. I DO THINK THERE ARE SOME LEGITIMATE CONCERNS THAT WE NEED TO BE COGNIZANT OF. I ALSO RECOGNIZE THAT'S A GREAT TOOL FOR THE POLICE DEPARTMENT. IF WE COULD FIND A WAY TO BALANCE THAT, GIVE THE POLICE ALL THE TOOLS THAT THEY NEED TO EFFECTIVELY DO THEIR JOB AND KEEP OUR RESIDENTS SAFE. ALSO BALANCING OUT THE PRIVACY CONCERNS. I WOULD LOVE TO LEARN MORE ABOUT THAT, WHAT OUR OPTIONS ARE, AND IF THERE'S A SWEET SPOT THAT WE CAN ALL GET BEHIND TO SUPPORT YOU. >> I APPRECIATE THAT. I UNDERSTAND THE CONTROVERSY. IF IT MOVED FORWARD, THE PLAN WAS TO BRING THEM IN FRONT OF YOU, AND THEY CAN JUST DEFEND THEMSELVES INSTEAD OF ME DOING IT. THEN YOU CAN BE AS MEAN TO THEM AS YOU WANT. THAT WAS THE PLAN, AND IN FACT, IF IT LOOKED LIKE IT WAS EVEN GOING TO GET FUNDED, WE WERE GOING TO BRING THEM SO YOU COULD ASK THEM BEFORE THE BUDGET VOTE, AND SO YOU COULD MAKE THE INFORMED DECISION. GO TO HAVE A PLAN. UNFORTUNATELY, THE ECONOMY JUST DIDN'T COOPERATE WITH TOWN GOVERNMENT. TAXES AND THAT STUFF JUST WEREN'T THERE FOR ALL OF THESE THINGS. JUST LIKE WITH THE PERSONNEL OFFICER, ONCE WE PRETTY EARLY ON, WE KNEW NOTHING WAS GOING TO HAPPEN ON A BUNCH OF STUFF,SO WE MADE OTHER ORGANIZATIONAL ADJUSTMENTS. SOME OF THEM WERE UNPLEASANT, LIKE LOSING A COMMUNITY SERVICES OFFICER. THOSE GUYS ARE GREAT. I LOVE THEM. I DIDN'T SEND SOMEBODY BACK TO PATROL. ONE OF THEM RETIRED, AND SO I JUST OPENED UP AND DON'T FILL THIS POSITION. WE'RE GOING TO MOVE THAT FULL TIME POSITION TO PERSONNEL SO WE CAN MAKE SOME PROGRESS TO HELP THE DEPARTMENT OUT AS A WHOLE. EARLY ON, LIKE WE CANCELED ANY PLANS TO DO FLOCK OR ANY OF THESE THINGS. I DID HAVE A PLAN TO TRY TO HELP YOU ADDRESS ANYTHING. I GET MORE INFORMATION. IF WE EVER DO MOVE FORWARD, WE WOULD DO THAT, WE'D BRING THEM HERE, WE'D MAKE THEM COME. MY LAST AGENCY, I MADE THEM FLY ALL THE WAY FROM CALIFORNIA TO A COUNCIL MEETING. THEY EVEN SAID, WELL, CAN WE DO IT VIRTUALLY? I'M LIKE, NO. YOU'RE GOING TO STAND IN FRONT OF THEM. THEY DID. I JUST LET IT GO. I JUST WANT TO SAY I DID HAVE A PLAN TO ADDRESS YOUR CONCERNS. SURE, OR AT LEAST WORK ON. >> FAIR ENOUGH. THEN TO ADDRESS ANOTHER THING ADAM SAID IS, DEFINITELY WANT TO MAKE SURE WE'RE PAYING AN OFFICER AS WELL. I THINK WE'RE GETTING THERE, I THINK WE HAVE A PLAN IN PLACE TO DO THAT. AS FAR AS THE NON PERSONNEL EXPENSE, ADAM, YOU'RE SAYING YOU WANT TO KEEP THAT LOW. WHAT I CHALLENGE US TO DO IS, LET'S BE EFFICIENT WITH IT. I THINK YOU'RE DOING THAT. BUT ALSO LET'S EQUIP OUR OFFICERS WITH THE TOOLS THAT THEY NEED BECAUSE WITH THE RECRUITMENT ISSUES. I CAN SEE THAT BEING A DIFFERENTIATOR AS WELL. IF WE DON'T PAY AS MUCH, WE DON'T HAVE MUCH CRIME, NOT EXCITEMENT OR HOW WE WANT TO COAX THAT THAT MIGHT BE A DETRACTOR FROM SOMEONE COME TO WORK FOR FLOWER MONT PD. IF WE HAVE THE TOOLS AND THE TECHNOLOGY AND THE IN INTANGIBLES, THAT CAN REALLY DIFFERENTIATE OURSELVES OR PROVIDE THAT WORK QUALITY FOR THEM TO ATTRACT AND RETAIN OFFICERS. I THINK IF WE CAN STRIKE THAT BALANCE, THAT'S A GOOD THING TO LOOK AT AS WELL. >> WE TRY TO DO THAT. LIKE I MENTIONED, REDACTION SOFTWARE EARLIER. I CAN HAVE A PERSON DO REDACTIONS OR I CAN HAVE SOFTWARE DO REDACTIONS. A PERSON COSTS MORE. SOFTWARE IS A YEARLY FEE, BUT IT'S BUDGET. WE DO LOOK AT THAT AND WHEN I TELL PEOPLE, LOOK, I CAN'T ASK FOR THAT POSITION. A LOT OF TIMES THEY ASKED ME FOR TECH INSTEAD. WE'LL LOOK AT SOMETIMES WE GET MORE TECH SO WE CAN HAVE LESS PERSONNEL. >> WHAT I NOTICED, YOU DIDN'T REALLY HAVE ANYTHING AS FAR AS SAFETY EQUIPMENT ON HERE, SO EVERYTHING'S. >> IT'S INSIDE THE SUPPLIES AND MATERIAL. I DIDN'T GO OVER SAFETY EQUIPMENT. I JUST MEANT IN THE BUDGET. IT'S PART OF THAT. IT WAS ALREADY A 27 SLIDE PRESENTATION. I I DON'T WANT TO STAY HERE KEEP ALL HERE FOREVER. >> IF I COULD. IN REGARDS TO THE CONVERSATION ABOUT COMPENSATION, [02:20:05] THAT'S SOMETHING WE'RE CONSTANTLY LOOKING AT. OBVIOUSLY, THE TOWN INVESTED IN A COMPREHENSIVE COMP AND CLASS ANALYSIS ABOUT THREE YEARS AGO. WE ALWAYS HAVE DONE THAT FOR PUBLIC SAFETY WHERE WE GO OUT EVERY YEAR AND LOOK AT THE MARKET AND ADJUST ACCORDINGLY. WE CAN AT SOME POINT IN THIS PROCESS, MAYBE SOMETIME IN THE SPRING, I'VE TALKING WITH JOHN. WE CAN ALSO GET WITH LINDA. WE CAN BRING THAT FORWARD TO SEE WHERE WE LAND. THE CHALLENGE WITH THAT IS A MOVING TARGET. ANYTIME THAT WE PLANT OUR FLAG, I HAVE A CONVERSATION WITH CHIEF KUAN AND WE HEAR ABOUT AGENCY X IS DOING WHATEVER. IT'S A CONSTANTLY MOVING TARGET THAT WE TRY OUR BEST TO HIT, BUT IT'S GOING TO CONSTANTLY MOVE AND YOU'RE GOING TO HAVE SOME OUTLIERS ARE GOING TO DRIVE IT FOR SURE. TRUST THAT THE CHIEF IS ALWAYS TALKING TO ME ABOUT WHAT HE'S HEARING, WHAT HE'S SEEING OUT THERE AS WE HAVE A CONVERSATION, AND THEN ULTIMATELY, I THINK FOR ME, IT JUST GOES BACK TO LOOK AT WHAT WE'RE BRINGING IN. ONE OF THE THINGS I'LL JUST SHARE IN CHIEF, YOU CAN CORRECT ME IF I'M WRONG, IS THE CHALLENGE WITH THIS IS THAT IF WE DO A TEST AND WE HAVE 100 SOME OF PEOPLE COME IN AND TAKE THAT TEST AT THE END, IT MIGHT NET US ONE OR TWO OFFICERS AT THE MOST. IT'S A PRETTY STRINGENT PROCESS AND PD AND HR WORKED WELL TO TRY TO GET MORE PEOPLE IN FOR THE TEST, BUT HE TALKED ABOUT ALL THE LAYERS YOU GOT THROUGH THE PSYCH, THE BACKGROUND, THE PHYSICAL. IT'S LIKE PEOPLE THAT UNDERSTAND IS THAT WE MIGHT GET 100 AND SOME APPLICANTS, BUT WE MIGHT END UP NETTING TWO WHEN IT'S ALL SAID AND DONE. IT'S A PRETTY STRENUOUS PROCESS AS IT SHOULD BE BECAUSE THE COST OF A BAD OFFICER, I'D RATHER HAVE ONE OR TWO GOOD OFFICERS THAN BRING IN ONE OR TWO BAD ONES BECAUSE IT COST YOU MORE IN THE LONG RUN. WE CAN CERTAINLY TAKE A LOOK AT WHERE WE ARE FROM A COMPENSATION STANDPOINT, A LITTLE BIT FURTHER DOWN THE ROAD, AND I'LL GIVE LINDA SOME TIME TO TAKE A LOOK AT SUF WHERE WE ARE IN THE MARKET. BUT IT'S JUST A CONSTANT THING THAT WE'RE AHEAD FOR A FEW WEEKS AND THEN ONE AGENCY MAKES A MOVE AND THEN WE'RE LAGGING. PLEASE TRUST THAT YOUR CHIEF BUGS ME ABOUT THIS ON A REGULAR BASIS. I'M AWARE OF WHAT'S GOING ON IN THE MARKETPLACE AND WHERE OUR POSITION IS RELATIVE TO THAT. >> JUST TO HIT ON SOMETHING HE SAID, LAST YEAR, WE PROCESSED 900 APPLICATIONS FOR POLICE OFFICER, WE HIRED 17. SO WE CUT ALL THOSE OTHER PEOPLE AND ALL THAT TAKES WORK. THAT'S WHAT THE PERSONNEL OFFICERS DO. I THINK I ADDED UP IS THAT'S LIKE HALF A PERCENT MAKE IT OR SOMETHING LIKE THAT, 2.5%, SOMETHING. WE CUT A LOT OF PEOPLE. I'VE EMPOWERED THE PERSONNEL OFFICERS WHEN I GOT HERE, I'VE MET WITH THEM AND MADE IT VERY CLEAR. IF YOU SEE ANYTHING THAT MAKES YOU FEEL FUNNY ABOUT THIS PERSON CUT HIM AND MOVE TO THE NEXT ONE, GET GOING. I TRUST THEM TO KNOW, AND IF THEY SEE SOMETHING FUNNY, JUST CUT THEM. I'M SORRY. WE DON'T HAVE TIME TO LISTEN TO ALL YOUR EXCUSES AND STUFF AND GET YOU TO TRY TO EXPLAIN YOUR WAY INTO THIS JOB. WE NEED THE PEOPLE THAT ARE THE BEST OUT THERE. WE COULD ALLOW MORE PEOPLE IN AND GET MORE PEOPLE ON THE JOB, BUT WE DO WANT TO DO IT RIGHT. IT TAKES SOME TIME, AND IT TAKES A LOT OF EFFORT. >> I WANT TO THANK YOU SO MUCH. CHIEF FOR YOUR PRESENTATION TONIGHT. IT WAS EXCELLENT. DOES ANYBODY HAVE ANY OTHER? >> YEAH. I HAD SOME MORE. FIRST OF APPRECIATE YOU. APPRECIATE THE JOB THAT YOU ALL ARE DOING. ONE THING THAT I DIDN'T SEE A LOT OF IS, HOW DO WE DO MORE PUBLIC OUTREACH? BECAUSE THE PERCEPTION THAT THE NEWS ORGANIZATIONS HAVE HURT THE POLICE OVER THE LAST FIVE YEARS WITH GEORGE FLOYD AND ALL THAT. HOW DO WE GET THE POLICE OUT MORE IN THE PUBLIC TOO. >> WELL, DURING THE LAST CHIEFS REIGN, HE ACTUALLY STARTED THE ENTIRE COMMUNITY SERVICES OFFICER UNIT. THAT'S THE MAIN WAY WE GET THEM OUT THERE. WHAT WE'RE DOING NOW AND I HAD A MEETING TODAY ABOUT THIS IS WITH THE COMMUNITY SERVICES TEAM IS MAKING SURE THAT NOT JUST THE COMMUNITY SERVICE OFFICERS ARE THE ONES AT THE THESE EVENTS, THAT PATROL IS SHOWING UP, THE DETECTIVES ARE SHOWING UP. IF YOU'RE AT OUR FALL FESTIVAL, ONE OF THE PEOPLE SITTING AT THE INFORMATION BOOTH WAS A DISPATCHER. WE'RE GETTING THEM ALL OUT THERE. >> YEAH POISON FIRE WE'RE DOING GREAT AT. >> GETTING THEM OUT THERE, STUFF LIKE THE VIDEO. >> YOU ALL ARE DOING THE OPEN HOUSE THIS WEEKEND. >> WE HAVE OPEN HOUSE THIS WEEKEND. WE'RE GETTING INVOLVED AS MUCH AS WE CAN. YOU SAW THOSE PROGRAMS. THAT'S AN AWFUL LOT. WE HAVE TO MAKE SURE WE DON'T ADD TOO MANY. BUT THEN WE SO I HAVE GIVEN THE DIRECTION THAT I WANT MORE OF THE REST OF THE DEPARTMENT HELPING WITH THAT FUNCTION. WE ARE CURRENTLY WORKING ON THAT. THIS MORNING, WE TALKED ABOUT SOME SOCIAL MEDIA IDEAS, UPPING OUR GAMES ON DIFFERENT PLATFORMS WE HAVEN'T BEEN USING BEFORE, POSSIBLY LINKEDIN. WE'RE NOT READY TO ASK FOR ANY OF THOSE THINGS JUST YET. WE'RE CURRENTLY WORKING ON IT. IT'S LIKE A CURRENT INITIATIVE. [02:25:02] CHIEF HOLLY AND HIS TEAM WAS IN THERE DEPUTY CHIEF WERE IN MY OFFICE TODAY AND THIS IS ONE OF THE MAIN TOPICS. IN FACT, IT WAS THE ONLY TOPIC WE WERE TALKING ABOUT WAS COMMUNITY SERVICES OFFICERS. WHAT A GREAT JOB THEY'RE DOING? WHAT CAN WE DO MORE OF AND WHAT CAN WE DO BETTER? I APPRECIATE THE FACT THAT YOU UNDERSTAND THAT'S A CRITICAL THING FOR THE SUPPORT THAT THE REST OF YOU FEEL FOR US. A CRITICAL THING IS THE OUTREACH. IT'S NOT A NICE TO HAVE WITHOUT IT. WE BECOME LIKE YOU SAW OFFICER GARY AND OFFICER GARY, THAT COUPLE CAME HERE FROM CALIFORNIA. THEY COULDN'T EVEN GET THEIR OWN WEDDING DAY OFF. NO ONE HAD EVER TOLD THEM THEY WERE DOING A GOOD JOB WHEN THEY WERE OUT THERE. THAT'S WHY WE HAVE COMMUNITY SERVICES OFFICERS TO MAKE SURE THAT WE'RE CONNECTING WITH PEOPLE AND THEY SEE WE'RE REGULAR PEOPLE. WE LIVE AND WORK HERE AND WE'RE ON THEIR SIDE. >> BUILD TO THE NEXT GENERATION. >> IT DOES. WE'RE WORKING ON IT. IF WE HAD MORE COMMUNITY SERVICE OFFICERS, THERE WOULD PROBABLY BE MORE EVENTS. >> WELL, I CAN CERTAINLY FEEL IT. THE COMMUNITY FEEL WITH THE POLICE DEPARTMENT HERE. IT'S INCREDIBLE. I HAVEN'T FELT THAT ANYWHERE ELSE. YOU ALL DO AN EXCELLENT JOB. I LOOK FORWARD TO SEEING EVERYBODY AT YOUR OPEN HOUSE. >> YES, UNFORTUNATELY, THEY SCHEDULED IT THE LAST TWO YEARS DURING THE CHIEFS CONFERENCE. I'LL BE OUT. I WON'T BE THERE, BUT ONE OF THE THINGS WE TALKED ABOUT TODAY IN OUR MEETING ABOUT MAKING SURE THAT THE OPEN HOUSE IS NOT DURING THE CHIEFS CONFERENCE EVERY SINGLE YEAR. WE MAY EVEN MOVE THAT TO THE SPRING OR WE'RE BRINGING STORM AND DIFFERENT IDEAS TO DO A BETTER JOB ON THAT THING, TOO. >> YOU ALL DO AN EXCELLENT JOB THERE. IT'S 10-2 ON SATURDAY, RIGHT? >> CORRECT. >> MAYOR, IF I COULD. BEFORE WE WRAP UP, YOU CAN GO TO THE NEXT TO THE LAST SLIDE. I JUST WANT TO USE THIS AS A SENSE OF WHAT YOU CAN ANTICIPATE IN THESE FUTURE CONVERSATIONS IS THAT IT'S IMPORTANT TO NOTE THAT WHEN IT COMES TO OUR DECISION PACKAGES, I'M ASKING EVERY GROUP TO SHARE THE UNFUNDED PACKAGES TO GIVE YOU A SENSE OF THINGS THAT ARE COMING. AS THE CHIEF TOUCHED ON, THESE ARE NICE TO HAVE. THESE ARE THINGS THAT WE'RE EVENTUALLY GOING TO HAVE TO FUND. THAT'S PART OF CHALLENGES THAT WE'RE INTO, AND I APPRECIATE THE FACT THAT HE BROUGHT UP THE CONVERSATION HE HAD REGARDS TO THAT RECRUITING OFFICER. IN PARTICULAR, HE MADE A CHOICE TO SHUFFLE SOMETHING WITHIN HIS WORK GROUP, BUT ES INURED DOWN NET A COMMUNITY SERVICES OFFICER. IN A SUBSEQUENT BUDGET YEAR THAT COMMUNITY SERVICES OFFICER STILL NEEDS TO BE REPLACED. THAT'S PART OF A CHALLENGE THAT WE HAVE IN A TOUGH BUDGET PROCESS AT A CERTAIN TIME WE'RE GOING TO HAVE TO REPRIORITIZE CERTAIN THINGS, BUT THE NEED DOESN'T GO AWAY. IT JUST GETS RESHUFFLED. I THINK IT'S JUST IMPORTANT THAT WE KEEP THAT IN FRONT OF US AS WE MOVE FORWARD. WE'LL MAKE WHATEVER DECISION THAT'S NECESSARY FOR THE CIRCUMSTANCE THAT WE'RE IN. BUT IT'S REALLY, I JUST WANT TO WANT TO PAINT THE PICTURES THAT WE CAN ONLY DO SOME M SHUFFLING. BEFORE THERE'S A NET IMPACT TO THE SERVICE LEVEL. AT THIS POINT, THE NEED FOR THE PERSONNEL OFFICER EXCEEDS OUR NEED TO FILL THAT COMMUNITY SERVICES OFFICER, BUT IF WE GO TOO FAR DOWN THE LINE WITHOUT REPLACING THAT COMMUNITY SERVICES OFFICER WILL BE NET DOWN THAT SERVICE LEVEL. I THINK IT'S IMPORTANT THAT WE PUT THAT OUT THERE NOT ONLY FOR YOU AS A COUNCIL, BUT ALSO FOR THE PUBLIC, SO THEY UNDERSTAND, WHERE WE'RE AT RIGHT NOW. I APPRECIATE THE FACT THAT CHIEF WAS FORTHRIGHT ABOUT THAT, HEY, I HAD TO MAKE A OPERATIONAL DECISION, BUT THERE'S AN IMPACT ASSOCIATED WITH IT. YOU CAN EXPECT MORE AND THEN IN THE SUBSEQUENT PRESENTATIONS JUST POINT OUT THOSE UNFUNDED DECISION PACKAGES, AND IF THERE'S ANY QUESTIONS ABOUT HOW WE PRIORITIZE AND HOW WE ARRIVED AT THE DECISIONS, I MEAN, REALLY IT'S SIMPLE, WE JUST DIDN'T HAVE ANY MONEY IN A GENERAL FUND. WE ONLY FUNDED $12,000 WORTH OF STUFF IN THE GENERAL FUND. BUT ULTIMATELY, AS WE LOOK AT THEM HAVING CRIME DISTRICT, A LOT OF THOSE ITEMS TIED TO THE RADIOS WERE BIG TICKET ITEMS. I THINK THE TWO RADIO ITEMS AMOUNTED TO ABOUT $500,000. AT THAT POINT, YOU JUST DON'T HAVE A LOT OF CAPACITY TO DO A LOT OF PERSONNEL ASSOCIATED WITH THAT. AGAIN, I JUST WANT TO PAINT THE PICTURE JUST TO SAY THESE DECISION PACKAGES, THESE UNFUNDED ONES IN PARTICULAR ARE SOMETHING WE'VE GOT TO KEEP OUR OWN AS WE MOVE FORWARD IN THE PROCESS. >> I THINK, JAMES, WE ALSO NEED TO KEEP AN EYE ON IT BECAUSE THE LEGISLATURE WILL COME BACK WITH SOME OF THE THINGS THAT FAILED THIS SESSION AND THE SPECIAL SESSION. BUT A SLIDE DECK LIKE THIS CAN HELP US MAKE A BETTER, STRONGER ARGUMENT ABOUT WHY THEY CAN'T LIMIT US ON SPENDING. THESE ARE NECESSITIES. WE'RE DOING THE BEST WE CAN TO CREATE THE BEST FORCE AND THE BEST SAFETY RECORD IN OUR TOWN, BUT WE NEED TO PAY FOR IT. >> I WILL SAY WE HAVE OUR OWN STRATEGIC PLAN WITHIN THE POLICE DEPARTMENT. EACH OF THESE ARE TIED TO ONE PART OF OUR STRATEGIC PLAN OR ANOTHER. A LOT OF IT'S DOING BETTER OR JUST SIMPLY KEEPING UP OF WHAT'S GOING ON. >> WELL, THIS COUNCIL WILL NEED TO KNOW ALL THIS AS THEY GO FORWARD NEXT SESSION BECAUSE I'LL BE WATCHING FROM HOME. [02:30:03] >> I DEFINITELY WANT TO KEEP AS A LEGISLATIVE PRIORITY, PUBLIC SAFETY. >> I APPRECIATE YOU. I DON'T HAVE ANYTHING ELSE. I'LL BE DONE. >> THANK YOU. >> HI, FLOWER MAN. THE TIME IS NOW 8:30, EXACTLY. THIS MEETING IS ADJOURNED TONIGHT. GOOD NIGHT. * This transcript was compiled from uncorrected Closed Captioning.