>> READY? GOOD EVENING, FLOWER MOUND.
[A. CALL TO ORDER]
[00:00:05]
THE TIME IS NOW 6:00 PM AND I CALL OUR COUNCIL WORK SESSION AND SPECIAL MEETING TO ORDER.PLEASE RISE FOR THE INVOCATION AND PLEDGES.
>> DEAR HEAVENLY FATHER, THANK YOU FOR ASSEMBLING US TONIGHT TO DO THE TOWN'S WORK.
THANK YOU FOR KEEPING US SAFE TODAY AND ALL THE DAYS PRIOR.
THANK YOU FOR LETTING US GET UP AND STAND UP AND CELEBRATE OUR TOWN.
AS WE DISCUSS THE TOWN'S ACTIVITIES IN OUR STRATEGIC PLAN MEETING TONIGHT, WE ASK YOU TO CONTINUE TO GUIDE AND BLESS OUR STAFF AND ALSO OUR PUBLIC SAFETY, OUR FIREFIGHTERS, AND OUR POLICE OFFICERS, AND ALL THOSE TOWN EMPLOYEES THAT WORK HARD FOR US AND OUR RESIDENTS EVERYDAY.
WE HUMBLY ASK AND PRAY THESE THINGS IN THE NAME OF THY SON, JESUS CHRIST.
AMEN. PLEASE JOIN ME IN THE PLEDGE OF ALLEGIANCE AND THE PLEDGE TO THE TEXAS FLAG.
YOU MAY ALL BE SEATED. WOW, THAT IS SUPER LOUD.
WE'LL BE MOVING ON TO ITEM D, PUBLIC COMMENT.
TERESA, DO WE HAVE ANY GREEN COMMENT CARDS? IS THERE ANYONE IN THE AUDIENCE THAT WISHES TO SPEAK DURING PUBLIC COMMENT? PLEASE STAND UP OR RAISE YOUR HAND.
SEEING AND HEARING NONE, PUBLIC COMMENT IS CLOSED.
MOVING ON TO OUR WORK SESSION ITEMS.
[E. WORK SESSION ITEM]
WE'RE GOING TO START WITH THE FISCAL YEAR 23-24 STRATEGIC PLAN.>> MAYOR AND TOWN COUNCIL, WE'VE GOT A COUPLE ITEMS ON THIS RATHER SHORT WORK SESSION TONIGHT AND WE'RE GOING TO HOP RIGHT ON IN.
JUST TO GIVE YOU AN OVERVIEW OF WHAT I'M GOING TO BE DISCUSSING DURING THIS FIRST TOPIC.
NUMBER 1, WE'RE GOING TO MEET THE STRATEGIC SERVICES TEAM.
WE'RE GOING TO PROVIDE Y'ALL AND EVERYONE LISTENING IN AT HOME A BRIEF OVERVIEW OF OUR STRATEGIC PLAN.
THEN WE'RE GOING TO HOP INTO, THIS IS GOING TO BE MORE OF THE DENSE PORTION, SOME UPDATES ON OUR FISCAL YEAR 23-24 STRATEGIC INITIATIVES AND WHERE WE'RE AT ON THOSE.
THEN LAST BUT NOT LEAST, WE'RE GOING TO HAND IT OVER TO SARAH TO TALK ABOUT WHAT WE'RE DOING TOWARDS PERFORMANCE METRICS.
MEET THE TEAM. OF COURSE, JP WALTON, I AM THE CHIEF STRATEGIC OFFICER.
WE HAVE SARAH LUXTON WITH US HERE TONIGHT, OUR SENIOR MANAGEMENT ANALYST, AND WE ALSO HAVE BLAKE MANUEL, WHO IS OUR MANAGEMENT ANALYST.
NOW, I KNOW YOU'RE VERY FAMILIAR WITH BLAKE, AN INTERN, AND WE HIRED HIM ON FULL TIME, I THINK IT WAS AT THE END OF LAST FISCAL YEAR AND WE FINALLY GOT SARAH INTO THE TEAM.
SHE'S GOING ON AROUND TWO MONTHS NOW, SO AROUND TWO MONTHS WE'VE HAD OUR FULL TEAM TOGETHER.
I REALLY WANTED TO KEEP IT SIMPLE, SO WHEN PEOPLE ASK, WHAT DO YOU DO? THESE ARE THE THREE THINGS THAT WE ALWAYS SAY.
NUMBER 1, STRATEGIC INITIATIVES.
REALLY STRATEGIC INITIATIVES, OBJECTIVES, AND GOALS SET BY Y'ALL.
OUR JOB IS TO SEE THOSE THROUGH.
PERFORMANCE METRICS AND DATA ANALYTICS.
WHATEVER WE CAN DO FOR OUR DEPARTMENTS TO PROVIDE MORE DATA AND ALSO THE SOFTWARE AND THE SYSTEMS THAT THEY USE, THOSE ARE AREAS THAT WE'RE ALWAYS LOOKING AT.
THE THIRD THING THAT WE'RE HERE TO DO IS TO IMPROVE EFFICIENCY AND TO LOOK FOR THOSE PROCESS IMPROVEMENTS.
INCLUDING TO THIS, WE'RE ALWAYS LOOKING FOR ROI BECAUSE IT ALWAYS COMES DOWN TO THAT DOLLAR SIDE OF THING.
WHAT ARE YOU GETTING FOR THE COSTS THAT YOU'RE SPENDING? WHAT ARE THOSE BENEFITS? WE WANT TO GET AS MUCH BENEFIT OUT OF EVERY DOLLAR THAT WE CAN.
YOU'VE ALL SEEN THIS A LOT, IT'S CHANGED EVERY NOW AND THEN.
I'M ALWAYS GOING TO REITERATE THIS.
YOU'VE HEARD IT PLENTY OF TIMES, BUT I ALWAYS WANT TO GO THROUGH IT.
THIS IS WHAT WE'RE CALLING OUR TARGET OF EXCELLENCE.
THIS IS OUR STRATEGIC PLAN VISUALIZED RIGHT HERE.
>> JP, I'M SORRY TO INTERRUPT.
DID YOU JUST OFFICIALLY NAME IT?
>> WE MIGHT HAVE. [OVERLAPPING]
>> IT SAYS A WORK SESSION SO WE CAN JUST CHAT.
I DIDN'T WANT TO SKIM OVER THAT, JAMES.
>> NO, BECAUSE THAT WAS NEWS TO ME. I WAS LIKE, WOW.
>> APPARENTLY YOUR DEPARTMENT IS ALSO EMPOWERED THEN.
[00:05:01]
[LAUGHTER] IT SOUNDS TO ME LIKE WE JUST NAMED IT, SO KUDOS.>> WELL, I'M THROWING THAT OUT THERE.
THAT TARGET OF EXCELLENCE IS SOMETHING THAT THIS TEAM HAD GOTTEN TOGETHER AND CAME UP WITH.
>> MARK THAT DOWN, BLAKE. WE GOT TO WRITE THAT DOWN.
[LAUGHTER] WE'LL GO THROUGH THIS REAL QUICK.
NUMBER 1, AS WE'RE SITTING HERE AND WE'RE TALKING ABOUT WHY DOES THIS ORGANIZATION EXIST? WHY DO WE HAVE THE TOWN OF FLOWER MOUND? WELL, NUMBER 1 GOAL THAT WE TALKED ABOUT WAS A SUPERIOR QUALITY OF LIFE FOR EVERYONE HERE IN FLOWER MOUND.
THAT IS THAT NUMBER 1 DESIRED OUTCOME.
HOW DO WE GET TO IT? WE TALKED ABOUT REALLY HAVING A FOUNDATIONAL GOAL THAT EVERYTHING NEEDS TO START WITH COMMUNITY ENGAGEMENT.
HOW ARE WE SUPPOSED TO SERVE THE RESIDENTS, THE BUSINESS OWNERS, THE PEOPLE THAT WE SERVE IF WE'RE NOT TALKING TO THEM, IF WE'RE NOT ENGAGING WITH THEM? THEN WE MOVE ON TO WHAT I'M GOING TO CALL CORE GOALS.
THESE ARE THE GOALS THAT YOU'RE GOING TO FIND IN SEVERAL MUNICIPALITIES.
THESE CORE GOALS OF PUBLIC SAFETY, OF INFRASTRUCTURE, AND ENSURING THAT WE HAVE FINANCIAL STABILITY AND OPERATIONAL SOUNDNESS.
THEN WE ALSO HAVE OUR COMMUNITY GOALS.
THESE GOALS ARE GOING TO BE VERY SPECIFIC TO FLOWER MOUND.
YOU'RE GOING TO FIND THEM IN OTHER PLACES, BUT THESE ARE THESE GOALS THAT WE'VE IDENTIFIED THAT THIS IS WHAT FLOWER MOUND IS GOING TO FOCUS ON, AND ITS ENVIRONMENT AND COUNTRY FIELD, PARKS AND RECREATION, AND ECONOMIC DEVELOPMENT.
NOW, WE ARE GOING TO GO INTO THE MORE DENSE SECTION OF THIS.
I'M GOING TO GO, SO IF Y'ALL HAVE ANYTHING, PLEASE JUST STOP ME, ASK QUESTIONS, MAKE COMMENTS BECAUSE IT IS A LOT TO GO THROUGH.
WE'RE GOING TO START WITH OBJECTIVE 1.
INITIATIVE 1.1 IS TO PROMOTE ENVIRONMENTAL EDUCATION PROGRAM EVENTS AND TREE PLANTING EVENTS.
IN QUARTER 1, OCTOBER THROUGH DECEMBER OF 2023, 325 TREES WERE GIVEN AWAY.
WE HAD SIX ENVIRONMENTAL EDUCATION PROGRAM EVENTS AND TWO TOWN-WIDE ENVIRONMENTAL EDUCATION EVENTS.
WHAT I REALLY SEE FOR THIS PARTICULAR ITEM IS I THINK OF THE WORD MORE.
THIS ONE SHOULD BE EXPANDING AS WE KEEP MOVING ALONG.
INITIATIVE 1.2, EVALUATE PUBLIC AREAS FOR TREE PLANTING.
FIRST OFF, WE HAVE PLANTED 84 TREES, MAINLY THROUGH OUR PARKS DEPARTMENT THROUGH OCTOBER AND DECEMBER OF THIS YEAR.
I'LL TELL YOU WHAT, I WAS SURPRISED.
I HONESTLY DID NOT KNOW WE WERE PLANTING ALL THOSE TREES.
I'M TALKING WITH OUR PARKS FOLKS LIKE, YEAH, WE PLANT A LOT OF TREES EVERY SINGLE YEAR, SO WE SAID, THIS IS GREAT, WE NEED TO TELL PEOPLE ABOUT IT, WE NEED TO TELL THE STORY OF WHAT WE'RE DOING.
THEN NUMBER 2, THIS HAS BEEN A REALLY FUN PROJECT BEFORE YOU MOVE ON FOR THE 84 TREES THAT I'M SURPRISED AS WELL, IS THAT LIKE REPLACEMENT TREES OR THESE NEW TREES?
>> SEVERAL OF THEM ARE REPLACEMENT TREES AND SOME ARE NEW.
BUT YOU ARE CORRECT, THEY ACTIVELY THROUGHOUT THE PARKS ARE MONITORING THE HEALTH OF SOME OF THOSE TREES, AND WHEN THEY DIE, WE REPLACE THEM.
>> DO WE KNOW HOW MANY TREES WE'RE LOSING? DO WE HAVE THAT COMPARISON?
>> I CAN PROVIDE THAT TO YOU, BUT I DON'T HAVE THAT WITH ME RIGHT NOW, I APOLOGIZE BUT WE CAN PROVIDE MORE OF A BREAKDOWN FOR YOU IN THE FUTURE OF WHAT TYPE THIS IS, WHETHER IT'S A NEW OR REPLACEMENT. THANK YOU.
>> YEAH. IF WE COULD GET THAT TO FEED THE TOTAL NUMBER OF 84, MAYBE THE NEXT TIME.
>> IT'S A GOOD METRIC TO HAVE.
>> IT IS. THIS IS EXCELLENT FEEDBACK.
PART OF THIS IS WHAT WE WANT AND WHAT WE NEED AND WHAT WE'RE DOING THIS FOR, TO MAKE SURE THAT WE'RE PROVIDING WHAT YOU WANT TO SEE.
THEN ON THAT SECOND ONE, THIS IS THE ONE THAT'S BEEN REALLY FUN.
WE'VE BEEN WORKING WITH BOTH ENVIRONMENTAL SERVICES AND THE PARKS DEPARTMENT TO SELECT AREAS FOR PUBLIC TREE PLANNING.
WE HAVE A HUGE LIST, I'LL BE HONEST, WELL, THEY'RE ALL ON PUBLIC PROPERTY, OBVIOUSLY.
WE'VE GOT PARKS, THERE'S A LOT OF PARKS.
WE'VE BEEN LOOKING AT MEDIANS, WE'VE BEEN LOOKING AT FACILITIES, WE'VE LOOKED AT IT ALL.
WE'VE GOT A PRETTY GOOD LIST, AND WE'VE NAILED IT DOWN TO AROUND 10 LOCATIONS.
FROM HERE, WE'RE GOING TO BE LOOKING AT EACH SPECIFIC LOCATION, FIGURING OUT, DO WE NEED TO BRING IRRIGATION OVER.
FIGURING OUT THE PRICING FOR THAT, FIGURING OUT WHAT KIND OF TREES WE WOULD PLANT UNTIL WE COME UP WITH 10 OPTIONS WITH PRICES AND A VISUAL FOR YOU TO UNDERSTAND WHAT IS IT GOING TO LOOK LIKE.
WE SHOULD BE BRINGING THAT FORWARD TO YOU AS A DECISION PACKAGE IN THIS BUDGET.
THEN 1.3 INCREASE AWARENESS OF THE TOWN'S TREE SPECIES SELECTION LIST.
WE'VE HAD A LOT OF MEETINGS ON THIS ONE ACTUALLY.
STEP NUMBER 1 FOR US IS TO CREATE THOSE MARKETING MATERIALS.
[00:10:02]
STEP NUMBER 2 IS TO CREATE THAT WEB PAGE.STEP NUMBER 3 IS TO PUT OUT A SOCIAL MEDIA CAMPAIGN IN ORDER TO FUNNEL PEOPLE TO THAT WEB PAGE.
I WILL ALSO SAY OUR TOWN'S TREE SPECIES SELECTION LIST IS FOUND IN OUR CODE OF ORDINANCES.
WHAT THIS IS GOING TO DO IS HELP VISUALIZE THAT.
WE DO HAVE THAT CURRENTLY, BUT IT'S A LITTLE OLDER.
WE'RE DOING A FULL REFRESH OF THAT.
ALSO, I MENTIONED THAT IT'S FROM OUR CODE, THIS TREE SPECIES SELECTION LIST.
REALLY ITS INTENDED AUDIENCE IS DEVELOPERS BECAUSE THEY HAVE TO FOLLOW IT.
BUT WHAT WE HEARD FROM COUNSEL IS THAT ALL ARE INTERESTED IN PROVIDING RESIDENTS WITH SOME OF THIS MATERIAL AS WELL.
WE'VE STRUGGLED ON HOW TO DO BOTH, BUT OUR PLANS ARE TO CREATE SOMETHING THAT WOULD BE HELPFUL FOR DEVELOPERS, BUT PROBABLY MORE IMPORTANTLY WILL BE A RESOURCE FOR OUR RESIDENTS.
>> ON THAT TOPIC. NOT THAT I THINK GOVERNMENT SHOULD DRIVE COMMERCE, BUT IF WE HAD SOMETHING LIKE THAT AVAILABLE AT SOME OF THE PLACES WHERE OUR RESIDENTS SHOPPED FOR PLANTS AND TREES AND MAYBE HELP THEM PROMOTE LIKE A LOCAL FLOWER MOUND SECTION OR SOMETHING LIKE YOU HAVE YOUR VEGETABLE SECTION, IF YOU MAYBE HAD SOMETHING THAT WAS LIKE, THESE ARE THE SPECIES FOUND IN FLOWER MOUND RIGHT?
>> I THINK THAT'S A GOOD IDEA. WE'RE CREATING THIS TREE SPECIES LIST WHICH IS THAT BUT WE ALSO HAVE A WONDERFUL LANDSCAPING GUIDE AND IT HAS A LOT OF NATIVE PLANTS IN THERE THAT YOU CAN CHOOSE AS WELL.
BUT THAT IS AN EXCELLENT IDEA AND WE'RE GOING TO BE TAKING NOTES AND WE'LL GET BACK TO YOU.
>> WORK SESSION SO WE'RE HERE.
>> OBJECTIVE 2, INCREASE OPEN SPACE, PARKLAND, AND RECREATIONAL OPPORTUNITIES.
THIS ONE IS ONE THAT WILL DO ACQUIRE ADDITIONAL TOWN PARKLAND.
YOU CAN SEE IT'S BEEN ZERO IN Q_1.
WHAT I WILL SAY IS I'M GOING TO HOP DOWN TO 2.3 AND SHOW YOU THAT WE ARE CURRENTLY WORKING ON VISUALIZING ALL OF OUR ACRES OF PRESERVED OPEN SPACE, AS WELL AS PRIVATELY MAINTAINED PUBLICLY ACCESSIBLE OPEN SPACE AND WE REALLY BELIEVE THAT 2.3 IS GOING TO HELP DRIVE THE DECISION-MAKING IN 2.1 ONCE WE CAN FINALLY GET A LOT OF THIS DATA TOGETHER.
I'LL BE HONEST, THIS IS ONE OF THEM THAT I WISH WE WERE FURTHER ALONG ON, BUT WE'RE GOING TO CONTINUE TO KEEP WORKING AND WE'RE GOING TO DEFINITELY GET THERE.
WHAT'S VERY HELPFUL FOR THESE GOALS AND OBJECTIVES IS IT REALLY SETS THE TONE FOR OUR ORGANIZATION ON WHAT WE NEED TO BE LOOKING FOR.
YOU BETTER BELIEVE THAT ACQUIRING TOWN PARKS IS TOP OF MIND.
IT'S JUST NOT SOMETHING THAT HAPPENS VERY QUICKLY.
OUR NUMBER 1 MISSION IS TO BETTER UNDERSTAND WHERE WE NEED THOSE PARTS.
THAT'S WHAT WE'RE CURRENTLY TRYING TO DO, IS GATHER THAT DATA, PROVIDE VISUALIZATION SO WE CAN MAKE BETTER, MORE INFORMED DECISIONS ON WHERE WE NEED THE ADDITIONAL PARKLAND.
THEN 2.2 IS A RATHER BIG INITIATIVE.
THIS IS TO CREATE THAT TOWN FALL SIGNATURE FESTIVAL.
WE HAVE BEEN WORKING, IT'S A LOT OF WORK ON THE PARKS END, REALLY, IT'S IN PROCESS TO DELIVER A DECISION PACKAGE AS A PART OF THE 24, 25 BUDGET TO FUND A SIGNATURE FALL FESTIVAL IN FALL OF 2025.
OBJECTIVE 3, ADOPT A COMPREHENSIVE AND STRATEGIC ECONOMIC DEVELOPMENT PLAN.
I KNOW Y'ALL ARE WELL AWARE OF 3.1 THE ECONOMIC DEVELOPMENT STRATEGIC PLAN IS UNDERWAY.
RIGHT NOW, WE EXPECT COMPLETION IN JUNE, AND IT MIGHT LINE UP TO WHERE WE CAN PRESENT THOSE RESULTS TO YOU AT THE STRATEGIC PLANNING RETREAT.
3.2 INCREASE THE AMOUNT OF SALES TAX COLLECTED BY THE TOWN.
ON THIS ONE IN ORDER TO PROVIDE THAT ANALYSIS TO YOU, DURING THE STRATEGIC PLANNING RETREAT, WE'VE GONE OUT AND REALLY LOOKED FOR WHICH TOOL, WHICH METHOD THAT WE WANT TO USE TO PROVIDE THAT TO YOU.
I THINK THAT WE FINALLY FOUND THE RIGHT ONE AND WE LOOK TO MOVE FORWARD WITH THAT, AND WE DEFINITELY WILL BE ABLE TO PROVIDE THAT ANALYSIS TO YOU DURING THE STRATEGIC PLANNING RETREAT.
IMPLEMENT INNOVATIVE TRAFFIC SOLUTIONS. I HAVE NOTES.
ON THIS OBJECTIVE FOR SEVERAL OF THESE ITEMS WILL ULTIMATELY COME TO FRUITION DURING OUR FISCAL YEAR '24,' 25 BUDGET PROCESS.
BUT AGAIN, BECAUSE YOU HAVE SET THE STANDARD WITH THE GOALS, THE OBJECTIVE 4 AND ALL OF THESE SEPARATE INITIATIVES, OUR PUBLIC WORKS AND CIP TEAM, THIS IS ON TOP OF THEIR MIND.
AS THEY'RE BUILDING THIS FOR THE BUDGET, THEY'RE LOOKING TO PRIORITIZE THOSE INTERSECTION IMPROVEMENTS.
[00:15:03]
IN 4.2 THEY ARE ALSO COLLABORATING WITH TEXTILE, AND YOU CAN SEE WE'VE COLLABORATED WITH 19 HOURS OF COLLABORATION SPECIFICALLY ON WEST FLYER MOUNT IN QUARTER 1.THEN FOR THAT ALTERNATIVE FUNDING, WE REALLY EXPECT THAT THOSE SHOULD BE COMING IN COORDINATION WITH THE BUDGET AS WELL.
WE'RE GOING TO GET THERE SOON, BUT OBJECTIVE 4 AND OBJECTIVE 6 ARE THE TWO OBJECTIVES THAT ARE GOING TO BE HIGHLY TIED TO THE BUDGET.
ON OBJECTIVE 5, ADOPT A FUTURE FACILITIES STRATEGY.
5.1 FUTURE FACILITIES NEEDS ASSESSMENT.
THAT'S REALLY GOING TO FUEL THIS OBJECTIVE.
FIRST, WE NEED TO STUDY AND GET THAT NEEDS ASSESSMENT.
WE KNOW WHAT WE NEED TO ACQUIRE.
CURRENTLY, THE FACILITY NEEDS ASSESSMENT ACTUALLY WAS APPROVED.
THAT CONTRACT WAS APPROVED AT THE FEBRUARY 5 MEETING, THE TOWN HALL OFFICE SPACE PLAN.
THAT'S SOMETHING THAT WAS APPROVED, I THINK IN OCTOBER, AND IT'S IN PROGRESS EXPECTED COMPLETION IN APRIL, IF NOT A LITTLE EARLIER.
BOTH OF THOSE ITEMS ARE ON THE WAY AND WE'RE WORKING ON THEM CURRENTLY.
5.2 AGAIN, THIS IS THAT INTERNAL LAND ACQUISITION COMMITTEE.
WE HAVE HAD A MEETING ALREADY, BUT 5.1 IS GOING TO PLAY A HUGE PART IN ASSISTING IN FACILITATING THE NEEDS FOR THIS COMMITTEE.
WE'VE SET IT UP. THE PLAN IS WE SHOULD ALWAYS BE AT LEAST COGNIZANT OUR UNDERSTANDING OF AVAILABLE LAND THAT'S OUT THERE.
THEN WE WANT TO SEE, DOES IT TAKE CARE OF A NEED THAT WE HAVE? OFTEN WE THINK OF FACILITIES, AND BUILDINGS, AND PARKS.
WELL, FIRST STEP IS ACQUIRING THE LAND.
THIS IS A VERY IMPORTANT ONE THAT I LOOK TO HOPEFULLY GET IT A LITTLE MORE OFF THE GROUND ONCE WE FINISH THAT FACILITY NEEDS ASSESSMENT.
OBJECTIVE 6, ADOPT A LONG-RANGE FINANCIAL STRATEGY.
AGAIN, THIS IS ANOTHER ONE THAT'S GOING TO BE HIGHLY TIED WITH THE BUDGET.
WE'VE WORKED A LOT WITH OUR CFO, TAMMY, AND WE HAVE A NEW CFO COMING IN.
WE LOOK TO WORK WITH HIM ON THESE AS WELL.
WE ARE COMING TO YOU FOR A FULL WORK SESSION ON PUBLIC FINANCE AND DEBT.
WE'RE LOOKING TO DO THAT AROUND APRIL.
I WILL SAY WE ARE BRINGING SOMEONE NEW ON BOARD SO APRIL, MAY TIMEFRAME.
WE'RE GOING TO BE LOOKING FOR ONE OF THOSE WORK SESSIONS TO HAVE A FULL PRESENTATION ON.
OF COURSE, 6.1 COUNSEL MADE A POINT OF SAYING WE WANT TO INCREASE THAT HOMESTEAD EXEMPTION AS MUCH AS WE CAN, UP TO THE CAP.
WE GAVE OURSELF A COUPLE YEAR TIMEFRAME TO DO THAT.
THAT'S ONLY TO PUT SOME FLEXIBILITY IN THERE BECAUSE WE NEVER KNOW WHAT'S GOING TO HAPPEN BUT WE ARE FULLY EXPECTING TO BE BRINGING FORWARD THAT HOMESTEAD EXEMPTION TO YOU AS PART OF THE BUDGET.
THEN THE LAST ONE IS FOCUSING ON THAT INS RATE, AND I DEFINITELY EXPECT JOHN, OUR NEW CFO COMING ON, TO DIVE INTO THAT AT THAT WORK SESSION. WE'RE ALMOST TO THE END HERE.
LAST THREE, OBJECTIVE NUMBER 7, RECRUIT AND RETAIN HIGH-QUALITY STAFF.
7.1 WAS TO BRING FORWARD A MID-YEAR MARKET ADJUSTMENT, AND THAT HAS OCCURRED.
IT WAS COMPLETED AND APPROVED AT THE DECEMBER 4 TOWN COUNCIL MEETING.
FOR 7.2 THE ANNUAL COMPENSATION AND CLASSIFICATION ANALYSIS THAT IS IN PROGRESS.
WE ARE CURRENTLY STILL IN THE PROCESS OF HIRING A FULL-TIME SENIOR HUMAN RESOURCES GENERALIST, BUT WE DO EXPECT TO HAVE THOSE MARKET ADJUSTMENTS AS A PART OF THE FISCAL YEAR 24-25 BUDGET.
>> IF I MAY, WE'VE ACTUALLY MADE THAT HIRE ALREADY, AND THERE'S GOING TO BE A RAMP-UP PROCESS.
MORE THAN LIKELY, WE'LL BE WORKING ON A SMALLER LEVEL WITH PSPC TO HELP OUT ON BOARD AND GET THAT PERSON RAMPED UP.
BUT WE DO HAVE THAT PERSON IN PLACE, AND I THINK THEY START HERE IN THE NEXT COUPLE OF WEEKS.
> ON OBJECTIVE 8, THIS IS TO MAINTAIN OPERATIONAL CONTINUITY AND RESILIENCY.
8.1 IS OUR PUBLIC WORKS CRITICAL INFRASTRUCTURE SECURITY.
REALLY WHAT THIS IS IS A FIVE-YEAR SECURITY INITIATIVE, AND A LOT OF IT IS PHYSICAL SECURITY.
TALKING ABOUT CAMERAS, ACCESS THE WORKS, AND SO WE HAVE AN ENTIRE LIST OF AREAS THAT WANT TO HIT.
PUBLIC WORKS HAS DONE AN AWESOME JOB OF MOVING THIS FORWARD.
[00:20:01]
I THINK THIS WENT AHEAD AND WAS APPROVED IN OCTOBER, AND WE BEGAN INSTALLING THOSE SECURITY ENHANCEMENTS.AROUND 10% DONE IN QUARTER 1, BUT I FULLY EXPECT THIS TO BE DONE POTENTIALLY BY THREE JUST FOR THIS YEAR.
8.2 CONDUCT A TOWN-WIDE CYBERSECURITY RISK ASSESSMENT.
WE'RE WORKING WITH OUR IT DIRECTOR JOSE.
WE DID ESSENTIALLY AN INTERNAL AUDIT, WHAT WE IDENTIFIED AS SEVERAL AREAS THAT WE NEEDED TO IMPROVE.
WE REALLY THINK THAT NEXT FISCAL YEAR MIGHT BE A REALLY GOOD OPPORTUNITY TO DO A PIN TEST AND RISK ASSESSMENT.
BUT WE HAVE IDENTIFIED SEVERAL AREAS THAT WE ARE ACTIVELY WORKING TO IMPROVE RIGHT NOW.
I THINK WHAT I'M TRYING TO SAY IS THE MINDSET IS WE KNEW WHAT WE HAVE TO WORK ON, AND WE'RE GOING TO CLOSE THOSE OUT.
THEN WE WOULD SUGGEST DOING A FULL ASSESSMENT NEXT YEAR.
BUT LET ME SHARE SOME OF THOSE THINGS.
SINCE OUR STRATEGIC PLANNING RETREAT AND SINCE WE BROUGHT JOSE ON BOARD, HE HAS THAT CYBERSECURITY LENS.
WITH PAST EXPERIENCE AND EXPERTISE, WE'VE DONE A FULL FIREWALL REPLACEMENT.
WE'VE IMPLEMENTED MDR, WHICH IS MANAGED DETECTION AND RESPONSE 365 DAYS A YEAR, 24/7.
WE HAVE A GROUP THAT IS MANAGING AND WATCHING OUR NETWORK FOR BAD ACTORS.
NUMBER 3, WHICH YOU MIGHT HAVE EXPERIENCED A LITTLE BIT OVER THE LAST COUPLE OF WEEKS IS M CAST.
THIS IS AN UPGRADED, IT'S ANOTHER SECURITY LAYER ON OUR EMAIL.
EVEN THE MOST SOPHISTICATED ATTACKS OFTEN ARE STARTED WITH ONE OF THE SIMPLEST ENTRIES, AND EMAIL IS THAT ENTRY.
THEN LAST BUT NOT LEAST, YOU MIGHT HAVE HEARD THIS A LOT IN THE NEWS TALKING ABOUT UTILITY INFRASTRUCTURE.
WE ARE DOING A FULL SKATER ASSESSMENT CURRENTLY RIGHT NOW.
A PART OF THAT IS TO ENSURE THAT WE HAVE THE CORRECT SECURITY MEASURES IN PLACE TO MAKE SURE THAT WE ARE SAFE AND SECURE.
ALSO, I PRINTED ONE OUT CLAY RIGGS AND SEVERAL OF OUR PUBLIC WORKS FOLKS DOWN THERE ALSO WENT THROUGH ADDITIONAL CYBERSECURITY RESILIENCY TRAINING AS IT PERTAINS TO SKATER.
I KNOW BEING A MAJOR FOCUS FOR US FOR TOWN COUNCIL.
REALLY PROUD ON THOSE THINGS THAT WE'RE DOING TO HELP ENSURE THAT THIS IS SAFE AND SECURE.
8.3 CONDUCT ANNUAL RISK ASSESSMENTS AND RESPONSE PLANS THAT EMERGENCY OPERATIONS EXERCISE, WE'RE LOOKING TO HAVE THAT COMPLETED IN Q4 THIS YEAR.
BUT NOT LEAST FOR OUR OBJECTIVES, WE HAVE OBJECTIVE 9, PROMOTE TRANSPARENCY AND PUBLIC ENGAGEMENT.
ON 9.1 WE DO HAVE 1,698 WEB PAGES UPDATED.
WHAT THAT IS IS THAT IS EVERY UPDATE AND WE'RE GOING TO GET BETTER ON THAT NUMBER THAT WE UPDATE A LOT.
ANOTHER THING THAT WE'RE DOING IS WE'RE WORKING WITH COMMUNICATIONS TEAM, AND WE'RE SETTING UP AN ANNUAL PROCESS WHERE EVERY SINGLE MONTH WE HAVE IDENTIFIED SPECIFIC DEPARTMENTS AND SPECIFIC WEB PAGES THAT WE'RE GOING TO BE REVIEWING WITH THOSE DEPARTMENTS.
THEY'VE WENT AHEAD AND CREATED A SCHEDULE NOT BY FISCAL YEAR, BUT BY JANUARY THROUGH DECEMBER OF WHO ALL IS GOING TO BE REVIEWED.
THE IDEA IS, FOR EXAMPLE, IF JANUARY IS TOMMY'S GROUPS, DEVELOPMENT SERVICES AND ENVIRONMENTAL SERVICES.
WE WOULD REVIEW IT ON JANUARY.
YOU WOULD DO THESE UPDATES AS YOU GO ALONG.
THEN THE NEXT JANUARY, WE'RE DOING ANOTHER FULL REVIEW OF THAT DEPARTMENT'S WEB PAGES.
COMMUNICATIONS FELT THAT THAT WAS VERY IMPORTANT TO HAVE THAT ONE TIME EVERY YEAR WHERE WE HAVE A BIG MEETING WITH THEM AND WE GO THROUGH EACH AND EVERY WEB PAGE TO ENSURE THAT WE HAVE THE CORRECT INFORMATION UP. YES, SIR.
>> SOME FEEDBACK I'VE RECEIVED ABOUT THE WEB PAGE IS THAT THE SEARCH FUNCTION SEEMS TO BE BROKEN SINCE THAT'S AN ENTRY POINT FOR A LOT OF PEOPLE.
I DON'T KNOW IF ANYBODY ELSE HAS HAD THAT EXPERIENCE.
BUT THAT MAY BE SOMETHING WE WANT TO TAKE UP WITH THIS VENDOR.
DO THEY HAVE A ROADMAP OF ENHANCEMENTS?
>> WHAT I WILL SAY ABOUT THE SEARCH FUNCTION IS IT'S REALLY GOING TO BE IN THE METADATA, THE DATA IN WHAT WE HAVE ON THE INTERNET, BECAUSE THAT'S WHAT THAT SEARCH FUNCTION IS LOOKING FOR AND WE HAVE A MIXED BAG ON THAT END.
WHAT OUR GOAL IS TO DO IS, AS WE'RE DOING THESE MONTHLY REVIEWS, IS TO CHECK THAT BACK-END DATA FOR THE SEARCH.
[00:25:02]
HAVING SAID THAT, I THINK WE'RE LOOKING AT OTHER SEARCH FUNCTIONS THAT YOU CAN USE ON TOP OF.BUT THAT'S A LITTLE DIFFERENT.
WE'LL HAVE TO DO A LOT MORE WORK ON ENSURING THAT IF THAT IS A GOOD SOLUTION THAT WE CAN EMPLOY.
>> YOU'RE SAYING THAT IF WE DO A BETTER JOB OF CATALOGING OUR DATA, THEN THE SEARCH FUNCTION WE HAVE WILL WORK BETTER.
>> YES, THAT IS EXACTLY WHAT WE'RE THINKING.
THERE'S GOOD EXAMPLES OF CERTAIN THINGS THAT WERE DONE CORRECTLY AND OTHERS THAT MAY NOT HAVE ALL THAT DATA ASSOCIATED.
I THINK OUR FIRST STEP IS TO ENSURE ANYTHING THAT GETS PUT ON MOVING FORWARD HAS IT, SO YOU STOP THE BLEED.
THEN NUMBER 2 IS TO GO BACK AS A PART OF THE SCHEDULE TO FIX.
THEN 9.2 CONTINUE TO EXPAND FORMAL CONVOS HAVE CONDUCTED ONE SESSION.
YOU'RE GOING TO HEAR ABOUT IT TONIGHT.
IT WAS A TEEN SERIES, AND BLAKE WILL BE PRESENTING ON THAT NEXT.
THE SECOND ONE THAT WE HAVE PLANNED FOR IN MAY.
WHAT WE'RE LOOKING TO DO IS DOING A SIMILAR TO WHAT WE DID WITH OUR FIRST FORMAL CONVOS.
WE'RE LOOKING TO GET INFORMATION THAT WE CAN PROVIDE TO ALL DURING THE STRATEGIC PLANNING RETREAT TO HELP FUEL NEXT YEAR'S STRATEGIC PLAN.
[LAUGHTER] WE WENT THROUGH A LOT REALLY QUICKLY.
I'M JUST GOING TO SHOW YOU ONE OTHER THING.
I JUST WANTED TO GIVE AN EXAMPLE OF SOME OF THE OTHER PROJECTS WE'RE DOING.
WE SEPARATE THEM IN HOUSE AND OUR STRATEGIC SERVICES TEAM BETWEEN MAJOR AND SPECIAL PROJECTS.
I'M NOT GOING TO GO THROUGH ALL OF THESE, BUT I WILL HIGHLIGHT A FEW.
NUMBER 1, STRATEGIC BUDGETING IS A HUGE PROCESS FOR US AND WE'RE VERY THANKFUL FOR OUR FINANCE TEAM.
WE'VE WORKED A LOT WITH TAMMY AND BRITTANY ON ENSURING THAT WE'RE INVOLVED IN THAT PROCESS.
REALLY WE'RE GOING TO BE MAINLY INVOLVED ON THE FRONT END OF THAT PROCESS BECAUSE WE ASSIST DEPARTMENTS WITH THOSE POTENTIAL PROCESS IMPROVEMENTS AND ASSIST THEM IN UTILIZING DATA REALLY IS LIKE WE NEED MORE DATA.
WHEN WE BRING A DECISION PACKAGE FORWARD, WE'RE GOING TO BE WORKING WITH THEM, FOR EXAMPLE.
WHAT DATA DO WE NEED TO SEE IN THIS? WHAT DATA DOES COUNCIL NEED TO SEE? WHAT DATA DO THE RESIDENTS NEED TO SEE? WE'RE GOING TO BE HEAVILY INVOLVED IN THE FRONT END OF THAT.
CREDIT CARD FEES AND PAYMENTS.
THAT'S ACTUALLY SOMETHING THAT'S GOING TO BE COMING TO YOU ON MONDAY.
BUT WE WANT TO GO AHEAD AND GIVE YOU AN OVERVIEW OF WHAT WE'VE DONE.
I KNOW IT HAS BEEN A HOT TOPIC.
WE WILL BE READY FOR THAT BY THE MARCH 4 TOWN COUNCIL MEETING.
IT IS A POSSIBILITY WE CAN PUSH THAT TO THE WORK SESSION IF WE'D PREFER THE PURCHASING DEPARTMENT AND BRIAN AND THE CIP DEPARTMENT HAVE DONE A LOT OF WORK ON WALKING THROUGH THOSE ON THAT PROCESS.
THEN THE LAST ONE I'LL POINT OUT TO YOU TONIGHT IS WHAT I HAVE UP THERE IS PM/SI DASHBOARD.
FOR US THAT MEANS PERFORMANCE METRIC AND STRATEGIC INITIATIVE DASHBOARD.
OUR TEAM, BLAKE AND SARAH, ALONG WITH OUR GIS TEAM, HAS DONE A LOT OF WORK ON TRYING TO BRING A DASHBOARD TO LIFE.
I'M GOING TO HAND IT OVER TO SARAH ACTUALLY, TO WALK US THROUGH WHERE WE'RE AT RIGHT NOW.
I'LL WARN YOU, IT'S IN PROCESS.
WE'RE WORKING ON IT, BUT WE WANTED TO SHOW YOU SOME OF THE COOL STUFF WE'VE BEEN WORKING ON.
I'M GOING TO HAND IT OVER TO SARAH.
COUNSEL, AS YOU MENTIONED, IT IS A ROUGH DRAFT SO FAR, BUT WE'RE SO EXCITED WE JUST HAVE TO SHARE IT.
I'M REALLY EXCITED. AS YOU MENTIONED, WE'VE BEEN WORKING WITH THE GIS TEAM AND THEY HAVE JUST DONE A PHENOMENAL JOB TAKING THIS ON AND COLLABORATING WITH US.
WHAT WE HAVE HERE IS THE MAIN PAGE.
WE TYPICALLY COLLECT A LOT OF PERFORMANCE METRICS, KPIS FROM PRETTY MUCH EVERY DEPARTMENT HERE AT THE TOWN OF FLOWER MOUND.
WHAT DO WE DO WITH THOSE NUMBERS? WE USE THEM TO MAKE DECISIONS, BUT I THINK YOU GUYS WOULD APPRECIATE.
REVERBERATING. I THINK YOU GUYS WOULD APPRECIATE BEING ABLE TO LOOK AT SOME OF THAT INFORMATION ON A REGULAR BASIS.
WE'RE CALLING IT THE PERFORMANCE DASHBOARD.
GIS HAS A TOOL THAT MAKES IT REALLY EASY TO USE THIS.
WE'VE A LOT OF IT TIED TO OUR STRATEGIC PLAN AS WELL.
OBVIOUSLY, WE'VE GOT TO INCORPORATE OUR MISSION VISION STATEMENT BECAUSE THAT IS AT THE BASIS OF EVERYTHING.
[00:30:01]
WE'VE ALSO GOT SOME INFORMATION ABOUT OUR STRATEGIC PLAN AS WELL AS A LINK TO THE STRATEGIC PLAN.WE'VE DIVIDED UP THE DIFFERENT DEPARTMENTS BY OUR EIGHT PRIORITIES THAT YOU GUYS ESTABLISHED IN CONJUNCTION WITH THE STRATEGIC PLAN.
THAT'LL BE HOW YOU'RE ABLE TO SEARCH FOR THE TYPE OF METRICS THAT YOU'RE INTERESTED IN.
FOR EXAMPLE, IF YOU'RE INTERESTED IN PUBLIC SAFETY, THIS IS GOING TO HAVE ANIMAL SERVICES, FIRE, POLICE.
NOW, I'LL SHOW YOU ONE OF THE EXAMPLES OF THE PAGES.
WE'RE NOT READY TO SHOW ALL OF THEM YET BECAUSE WE'RE STILL TRYING TO BEAUTIFY THEM A LITTLE BIT.
BUT I'M HOPING TO ROLL THIS TOOL OUT TO YOU GUYS BY THE END OF MARCH.
THIS WOULD BE OUR DEVELOPMENT SERVICES PAGE.
IT LINKS BACK TO THEIR WEBSITE ON THE FLOWER MOUND PAGE.
DEVELOPMENT SERVICES IS AMAZING, AND THEY ACTUALLY HAVE THEIR OWN DASHBOARD.
THEY HAVE SEVERAL DASHBOARDS AND THEY HAVE A HUB FOR THAT.
WE LINK TO THAT HERE BECAUSE THAT IS SEPARATE FROM WHAT WE'RE DOING HERE, BUT WE WANT TO MAKE THAT DATA READILY AVAILABLE TO EVERYONE.
THEN HERE YOU'LL BE ABLE TO SEE SOME OF THE METRICS THAT WE HAVE.
THINGS LIKE BUILDING PERMITS REVIEWED, BUILDING PERMITS ISSUED, INSPECTED.
IN ONE QUARTER, THEY'RE REVIEWING THOUSANDS AND THOUSANDS OF PLANS.
I THINK THAT'S HELPFUL TO KNOW AND THAT'S INFORMATION YOU GUYS WOULD LIKE TO KNOW.
WE DO PLAN ON UPDATING THIS QUARTERLY.
THERE WILL BE A FEW METRICS THAT ARE ANNUAL METRICS THAT WON'T GET UPDATED QUARTERLY, BUT YOU CAN EXPECT TO AT THE BEGINNING OF APRIL TO SEE THIS UPDATED WITH THAT NEW SET OF DATA.
WITH THAT, THAT'S JUST THE QUICK RUNDOWN.
DO YOU GUYS HAVE ANY QUESTIONS OR ANYTHING?
>> I DO HAVE ONE QUICK QUESTION.
ON EACH OF THESE INDIVIDUAL DASHBOARDS, WILL THERE BE A SELECTION OF DATE RANGE SO IF WE WANTED TO LOOK AT THE FIRST HALF OF THE YEAR, WE COULD DO THE FIRST HALF WHEN THAT'S TIME APPROPRIATE VERSUS THE FIRST QUARTER AND SO ON?
>> THERE WILL BE A HISTORY FEATURE.
IT'S NOT THERE YET BECAUSE WE HAVEN'T BEEN ABLE TO INPUT ALL THE DATA, BUT EVENTUALLY YOU SEE HOW THERE'S THIS CURRENT DETAILS.
THERE WILL BE A LITTLE TAB CALLED HISTORY WHERE YOU WILL BE ABLE TO KIND OF BACKTRACK AND SEE THE FLOW OF WHAT THE HISTORY IS AS WE COLLECT MORE DATA THROUGHOUT THE YEARS.
>> THEN SOMEWHERE THERE'LL BE A FOOTNOTE THAT SAYS SPECIFICALLY WHAT THE CURRENT TIME PERIOD IS?
>> THEN WE ALSO HAVE IN THE DETAILS, YOU'LL SEE THAT THIS SAYS PER QUARTER OF THIS FISCAL YEAR.
THE NUMBERS THAT WE'RE REFERENCING ON THE FRONT END WILL ALWAYS BE THE CURRENT FISCAL YEAR.
SOME OF THESE WILL BE CUMULATIVE NUMBERS TOO, AND WE'LL NOTE THAT IN THE DETAILS SO PEOPLE KNOW, IT WASN'T 2000 BUILDING PERMITS LAST QUARTER, IT WAS THIS.
WE TRY AND BE VERY CLEAR IN THOSE DETAILS SO THAT WAY YOU KNOW WHAT NUMBER YOU'RE LOOKING AT.
>> THEN THINKING, IN THE FUTURE, MIGHT YOU HAVE THE ABILITY TO THEN DO YEAR OVER YEAR COMPARISONS AND BAR CHARTS AND GRAPHS?
>> YEAH. WE'LL HAVE A LINK TO THAT IN THAT HISTORY TAB.
THERE IS EVEN POTENTIAL TO HAVE SOME OF THIS DATA DOWNLOADABLE IN CASE SOMEONE WANTS TO UTILIZE THAT DATA.
IT'S PUBLIC INFORMATION, AND SO WE CAN MAKE THAT DATA AVAILABLE.
>> HOW QUICK WILL IT BE UPDATED?
>> HOW QUICKLY WILL IT BE UPDATED? WE'RE WORKING REALLY HARD.
WE'RE HOPING TO HAVE THIS READY TO ROLL OUT AT THE END OF MARCH.
IT WILL BE STILL A BETA, SO IT WON'T HAVE ALL THE HISTORY INFORMATION, BUT WE CAN MAKE THAT AVAILABLE TO YOU GUYS AT THE END OF MARCH.
>> I'M MORE ASKING ABOUT FUTURE ACTIVITY AND HOW FAST.
>> IT'LL BE UPDATED EVERY THREE MONTHS.
IT'LL PROBABLY TAKE ABOUT A WEEK OR TWO.
IT'LL TAKE US A WEEK OR TWO TO GET THE DATA FROM THE DIFFERENT DEPARTMENTS FOR THAT LAST QUARTER.
THEN WE WOULD HAVE NEED ANOTHER WEEK OR SO TO UPDATE IT.
YOU COULD EXPECT AS SOON AS THE QUARTER ENDS, MAYBE BY THE END OF THE NEXT MONTH, BE BACK ON HERE AND SEE IT REFRESHED.
>> IF I CAN INTERJECT HERE, ONE OF THE THINGS IS THAT WE'RE STARTING THIS PROCESS OFF.
AS TIME GOES BY, THE ABILITY TO BE ABLE TO UPDATE THIS INFORMATION IN REAL TIME IS GOING TO REQUIRE SOME INFRASTRUCTURE THAT GOES BEHIND IT.
IN PARTICULAR, A ROBUST PERFORMANCE MEASUREMENT SYSTEM THAT GOES INTO PLACE AND THAT FEEDS THIS INFORMATION REAL TIME.
CERTAINLY AS WE MOVE FORWARD, THAT'S SOMETHING THAT WE CAN EXPLORE AND BRING TO YOU ALL IN THE FUTURE TO SPEED THAT PROCESS UP.
BUT MORE SO THAN ANYTHING ELSE, HOPEFULLY YOU CAN SEE WE'RE JUST TRYING TO BUILD THE INFRASTRUCTURE AT THIS POINT, GETTING THE STRUCTURE MOVED UP.
CERTAINLY, IF THAT TIME FRAME IS SEVERAL MONTHS,
[00:35:02]
OUR GOAL IS GOING TO COME BACK TO YOU ALL AND EXPRESS WAYS HOW WE CAN SPEED THAT PROCESS UP.BECAUSE I WOULD LOVE IT TO BE REAL TIME, AS CLOSE TO REAL TIME AS POSSIBLE.
BUT THAT WILL REQUIRE A PRETTY SUBSTANTIAL INVESTMENT TO HAVE A SYSTEM THAT POPULATES AND AGGREGATES THAT INFORMATION ON A REGULAR BASIS.
WE'LL BE WORKING TOWARDS THAT, BUT IT'S GOING TO TAKE A LOT OF WORK TO GET THERE.
>> MY POINT IN IT WAS IF WE ONLY UPDATE IT QUARTERLY AND IT TAKES US A WEEK OR TWO AFTER THE QUARTER TO DO IT, BASICALLY WE'RE SHOWING DATA THAT COULD BE AS MANY AS 14, 15 WEEKS OLD.
>> JAMES, IS THAT SOMETHING THAT BRIGADE WOULD BE ABLE TO HELP US OUT WITH OR IS THAT STRICTLY RELATED TO PUBLIC SAFETY?
>> IF I CAN JUMP IN HERE REAL QUICK.
BECAUSE TO DO WHAT YOU'RE TALKING ABOUT, TO AUTOMATE, REALLY THE SYSTEMS HAVE TO WORK WITH EACH OTHER.
WE'RE USING ESRI AND THEY HAVE GREAT CONNECTION WITH CITY WORKS, FOR EXAMPLE.
THAT'S OUR PUBLIC, THAT'S WHAT THEY WORK OFF IS WHAT THEY USE IS CITY WORKS. THAT'S THERE.
IN FACT, IF I CAN SHOW PUBLIC WORKS HAS BEEN DOING A LOT OF WORK IN THIS.
I'D SNIPPED PART OF IT OUT, GO ALL THE WAY TO THE END, JUST TO GIVE AN EXAMPLE OF WHAT THEY'RE WORKING ON.
THIS BOTTOM RIGHT PICTURE RIGHT HERE IS AN INTERNAL DASHBOARD THAT THEY HAVE.
WHEN WE'RE TALKING ABOUT THIS, WE'RE TALKING ABOUT TWO SEPARATE THINGS, PUBLIC DASHBOARDS AND INTERNAL DASHBOARDS.
WHAT WE JUST SHOWED YOU IS ON THE PUBLIC DASHBOARD ARE OVERARCHING DASHBOARD.
WHAT WE'RE LOOKING TO HAVE IS ADDITIONAL DASHBOARDS IF YOU WANT TO DIVE IN DEEPER INTO THE DATA.
THE ONE WE JUST SHOWED YOU IS THAT OVER ARCHING, THINK IT HAS AROUND OVER 100 PERFORMANCE METRICS, BUT THOSE AREN'T ENOUGH.
THEN WE WANTED TO BUILD IT WITH THE OPPORTUNITY TO DIVE IN DEEPER.
YOU SAW SARAH SHOW THE DEVELOPMENT DATA HUB.
ONCE PUBLIC WORKS, ONCE WE GET A PUBLIC FACING DASHBOARD THAT CAN SHOW A LOT OF THESE THINGS WE WANT TO LINK TO THAT SO YOU CAN GO IN AND DIVE IN FURTHER.
HERE'S AN EXAMPLE OF OUR DEVELOPMENT SERVICES AND THEN YOU JUST MENTIONED IT, BRIGADE ANALYTICS IS WHO WE USE ON THE FIRE SIDE, WE ARE LOOKING AS WELL, TO GET THE POLICE SIDE COVERED.
BUT I WILL TELL YOU WHAT, FOR EXAMPLE, BRIGADE ANALYTICS DOES, WE CANNOT DO CURRENTLY WHERE WE'RE AT.
BECAUSE THEY ARE WRITING SQL, THEY'RE DOING CALCULATIONS IN SQL AND BRINGING IT INTO POWER BI TO VISUALIZE.
WE DON'T HAVE THAT CAPACITY ON STAFF RIGHT NOW.
I WILL SAY IS IT'S GOING TO BE SPECIFIC TO THE AREA THAT YOU'RE TALKING ABOUT.
WHAT WE TRIED TO DO IS FIND WAYS, FOR EXAMPLE, LIKE IN PUBLIC SAFETY, WE'RE GOING TO GET WITH BRIGADE ANALYTICS TO PULL THAT INFORMATION, CITY WORKS AUTOMATICALLY GOES INTO IT, BUT THERE'S OTHER AREAS THAT WE'RE LOOKING AT, OTHER VENDORS AND OTHER FOLKS THAT CAN DO THE WORK THAT WE DON'T HAVE ON STAFF HERE.
>> I THINK WE'VE GOT A GREAT STORY TO TELL.
IT'S JUST THAT I REALLY LOVE TIMELY DATA.
I DON'T LIKE TO THE POINT WHERE THE INFORMATION THAT YOU SHARED SO FAR WITH US IS GREAT, BUT IF OUR QUARTER ENDED IN DECEMBER, WE'RE ALREADY 6, 7 WEEKS INTO THE YEAR OR INTO THE NEXT QUARTER.
THIS QUARTER IS HALF OVER ALREADY.
>> JP, WILL WE HAVE ANY BENCHMARKS, GOALS, SOMETHING TO MEASURE OURSELVES AGAINST? 99.5% SEEMS GREAT, BUT IS IT? WHAT IS THE TARGET WE'RE SETTING FOR OURSELVES ON THESE METRICS?
>> GOT TO BE BETTER THAN DALLAS.
>> WE DO HAVE TARGETS ON SEVERAL.
THERE ARE THINGS LIKE, FOR EXAMPLE, BUILDING PERMITS ISSUED.
WE'RE NOT GOING TO HAVE A TARGET ON THAT ONE BECAUSE WE'RE NOT GOING TO TELL US WE WANT MORE OR LESS.
BUT TO YOUR POINT, BUILDING PERMIT REVIEW'S COMPLETED WITHIN 10 DAYS.
I BELIEVE FOR BOTH OF THOSE, OUR TARGETS ARE 95%.
BENCHMARKING. YES. IT REALLY DEPENDS ON THOSE OTHER CITIES.
ARE THEY DOING WHAT WE'RE DOING? ARE THEY DISPLAYING WHAT WE'RE DISPLAYING? HOW CAN WE GET THAT INFORMATION? THEN LASTLY, PROBABLY THE HARDEST PART FOR US IS HOW DO WE VERIFY THE INFORMATION THAT THEY'RE PUTTING OUT.
WE COULD DO THAT INTERNALLY AND WE DO WITH EACH OF OUR DEPARTMENTS AND WALK THROUGH THE DATA THAT WE'RE LOOKING AT.
BUT WE JUST HAVE TO TRUST SOME OF THE OTHER COMMUNITIES, AND NOT ALL OF THEM ARE GOING TO BE PUTTING THIS OUT THERE.
NOW, ICMA HAS IDENTIFIED SEVERAL METRICS WHERE THEY TELL YOU FOR THIS DEPARTMENT,
[00:40:02]
THIS IS A GOOD METRIC.WE ALL TRY TO USE THOSE WHEN WE'RE CREATING THOSE METRICS SO WE CAN COMPARE TO EACH OTHER.
BUT NOT ALL OF THESE ARE LIKE THAT, AND TO BE HONEST, I BELIEVE THAT ONE IS SOMETHING THAT WE'VE COME UP FOR US INTERNALLY BECAUSE WE WANT TO KNOW 10 DAYS IS OUR TARGET.
WE KNOW WE'RE NOT ALWAYS GOING TO GET THERE, BUT WE WANT TO KNOW WHEN WE DON'T SO WE CAN DIVE INTO IT.
PART OF THIS IS THAT 0.5% ON THEIR END, WE CAN RUN A REPORT AND WE CAN PULL UP WHAT THE 0.5% IS AND HOW WE CAN DIVE INTO THEM.
>> WELL, IF WE'RE MEASURING AGAINST OURSELVES, THAT'S OKAY. THAT'S NOT BAD.
SOMETIMES MAYBE 99.5% IS TOO HIGH, MAYBE THAT MEANS THAT WE'VE GOT SIX DIFFERENT REVIEWERS SITTING AROUND DOING NOTHING BECAUSE THEY DON'T HAVE ENOUGH WORK.
THOSE ARE SOME WAY TO CALCULATE WHAT'S THE SERVICE LEVEL THAT WE'RE TRYING TO ACHIEVE AND ARE MEETING IT, ARE WE BEATING IT, OR ARE WE BEHIND? I HAVE NO WAY TO MEASURE THIS.
IT SEEMS LIKE A GREAT NUMBER, BUT I DON'T KNOW IF THAT'S TRUE OR NOT SO SOME PERSPECTIVE WOULD BE NICE.
>> I APPRECIATE THAT. I AGREE WITH YOU AS WELL.
WE'RE GETTING EVERYTHING UP AND GOING AND WE'RE RUNNING FORWARD.
THIS IS THE BEGINNING OF A LOT OF THIS.
COUNCIL MEMBER MARTIN, TO YOUR POINT, THE MORE DATA WE FEED THIS, THE MORE WE CAN DO.
COUNCIL MEMBER SCHIZO, TO YOUR POINT, AS WELL AS OUR NEXT STEP IS TO, WE HAVE YOUR PERFORMANCE METRIC.
WHAT WE NEED TO START DOING IS PULLING OTHER METRICS IN AND SEEING HOW THEY TIE AND RELATE TO EACH OTHER.
TO YOUR POINT, BUILDING PERMIT REVIEWS ARE COMPLETED WITHIN 10 DAYS.
WELL, OF THESE 4,241 CAN WE BREAK THAT DOWN PER PERSON, PER TIME THAT IT TAKES TO THE PERMITS? THOSE ARE ADDITIONAL THINGS THAT WE ARE NOT STARTING RIGHT NOW, BUT I DEFINITELY THINK WE CAN GET TO.
>> I WOULD THINK YOU WOULD WANT TO PRIORITIZE THE EFFORT YOU'RE PUTTING INTO FIGURING OUT THOSE NUMBERS BECAUSE FOR ME, THIS IS A GREAT OUTCOME.
I WOULDN'T WANT YOU TO PUT A TON OF RESOURCES INTO DIVING DOWN WHEN IT'S NOT A PROBLEM.
BUT IF YOU DO IDENTIFY THOSE THAT ARE MORE IN NEED OF IMPROVEMENT, MAYBE THEY'D BE PRIORITIZED.
>> YES. HOW I LOOK AT THIS THOUGH IS, ASSISTANT LANA, ALL THE DEPARTMENTS ON PERFORMANCE METRICS FORWARD IS WANTING TO EQUIP THEM TO BE ABLE TO USE THIS IN REAL TIME ON THE INTERNAL SIDE.
WHAT I MEAN IS WHEN WE TALK TO THEM, WE TALK TO DIRECTORS.
I WANT TO KNOW WHAT DO YOU WANT TO SEE ON FRIDAY MAYBE TO SEE HOW WE'VE PERFORMED THIS WEEK? WHAT DO YOU WANT TO SEE WHEN YOU COME IN DURING THE DAY AND YOU WANT TO SEE WHAT YOUR PROGRESS IS? LET'S BUILD THAT FOR YOU.
I KNOW FOR EXAMPLE IN IT WE HAVE AN INTERNAL TICKET SYSTEM, WE HAVE A LOT OF GREAT METRICS, A GREAT DASHBOARD, THAT'S NOT SOMETHING WE WOULD PUT OUT TO THE PUBLIC, BUT IT'S SOMETHING WE USE INTERNALLY.
THAT'S SOMETHING I'M VERY INTERESTED IN IS HOW DO WE GET SYSTEMS FOR EACH OF OUR DEPARTMENTS TO BE ABLE TO LOOK AT THE DATA IN REAL TIME? THAT'S WHERE YOU'RE GOING TO HAVE THE REAL TIME DATA IS ON THOSE INTERNAL DASHBOARDS.
>> JP, I THINK AS PART OF THE CONTINUOUS IMPROVEMENT OF THIS PROCESS, YOU'LL REFINE YOUR TARGETS.
YOU MIGHT FIND AFTER A FEW YEARS OR A SET PERIOD OF TIME THAT THAT 95% TARGET FOR PERMITS REVIEWED WITHIN 10 DAYS, THAT MIGHT BE TOO HIGH, MIGHT BE TOO LOW, SO IT'S NOT FIXED AS STONE.
THEN ALSO, ONE OF THE THINGS I LIKE TO KEEP FOCUSED ON IS IF YOU'RE MEASURING A METRIC, YOU DO IT FOR A REASON.
YOU DON'T WANT TO JUST HAVE A METRIC FOR THE SAKE OF MEASURING SOMETHING.
IF IT'S NOT GOING TO BE SOMETHING THAT WE CAN SHOW TO THE PUBLIC THAT SAYS, HEY, LOOK WHAT WE'RE DOING TO GIVE THEM CONFIDENCE, OR IF IT'S NOT SOMETHING THAT WE'RE MEASURING SO WE CAN IMPROVE OUR PERFORMANCE, OR SEE WHAT WE'RE DOING RIGHT, THERE'S REALLY NO POINT IN WASTING THE ENERGY AND EFFORT.
I THINK WE HAVE A WONDERFUL START, AND I'M NOT SAYING ANY OF THESE ARE MEANINGLESS METRICS AT ALL, BUT I'D LIKE TO KEEP THAT IN PERSPECTIVE AS WE GO THROUGH THE YEARS.
IF WE SEE SOMETHING THAT WE'RE ALWAYS HITTING 99% AND WE DON'T REALLY NEED TO MEASURE THAT ANYMORE, THERE'S NO VALUE ADD, LET'S NOT BE MARRIED TO IT AND LET'S SHED THAT.
>> I'M GOING TO JUST TAIL OFF A BRIAN'S BECAUSE I'VE DONE A LOT OF THESE DASHBOARDS FOR WORK, AND A LOT OF THE TIME WHEN YOU GO TO GROUPS OR DIFFERENT AREAS AND ASK YOU WHAT DO YOU WANT TO SEE? THEY DON'T KNOW WHAT YOU CAN ACTUALLY DO.
WHEN YOU APPROACH THIS, WHAT I RECOMMEND IS THAT YOU INVESTIGATE WHAT TYPE OF PROBLEM ARE YOU TRYING TO SOLVE? WHAT'S THE APPROACH? BECAUSE IF YOU'RE TRYING TO JUST, LIKE BRIAN SAID, SHOW METRICS BECAUSE YOU'RE SHOWING METRICS, BUT WHAT IS THAT METRIC TRYING TO SOLVE? JUST THINKING THROUGH HOW TO ASK THAT TO YOUR STAKEHOLDERS AS YOU'RE BUILDING THESE.
>> YES SIR. THAT IS ACTUALLY FANTASTIC BECAUSE THAT IS ONE OF THE THINGS WE TRY TO DO.
[00:45:06]
WHAT IS YOUR PAIN POINT IS WHY.THEN, WELL, HOW DO WE DIVE IN DEEP? CAN WE PULL SOME METRICS TO SEE WHAT'S GOING ON? ANOTHER THING I'LL SAY TOO IS I THINK WE ALL KNOW PERFORMANCE METRICS ASSIST.
YOU DON'T MAKE THE DECISIONS BASED SOLELY ON DATA INFORMED.
TO YOUR POINT TOO, RIGHT NOW WHERE WE ARE TAKING THAT SHOTGUN APPROACH AND RECORDING EVERYTHING.
TO YOUR POINT AS WELL, IS WE NEED TO START FOCUSING IN AND HONING IN ON WHAT ARE THE REAL METRICS THAT WE NEED TO DO.
WE'RE GOING TO BE GROWING AS WE COME TO THIS.
I ALSO WANT YOU TO KNOW WE'RE NOT GOING TO BE AFRAID.
THAT'S ANOTHER THING THAT HAPPENS WITH PERFORMANCE METRICS.
HONESTLY WE'VE HAD TO TALK TO OUR TEAM AS WELL IS, BE BRAVE, BE HONEST, AND PUT IT OUT THERE.
YOU'RE GOING TO SWEAT IT BECAUSE IT'S UNDER. IT IS UNDER.
WE NEED TO FIGURE OUT WHY AND FIX IT.
THOSE ARE OUR OTHER CONVERSATIONS THAT WE'RE HAVING.
WE'RE GOING TO BE HONEST AND FORWARD AND WE'RE GOING TO TELL YOU WHERE WE'RE NOT QUITE WHERE WE WANT TO BE IN THIS AREA YET, BUT WE'RE GOING TO BE WORKING ON IT.
>> I'D LIKE TO START SO WE'RE GOING TO SEE MORE.
>> IF I MAY BEFORE WE CLOSE THIS OUT, I WANT TO [NOISE] GO BACK AND THANK YOU ALL AS A COUNSEL, AS YOU RECALL BACK LAST SUMMER WHEN I DID THE MAJOR RESTRUCTURING OF THE ORGANIZATION, SETTING UP THIS WORK GROUP, ONE OF THE ASSET I MADE OF YOU ALL IS TO AUTHORIZE ME TO FILL THE TWO MANAGEMENT ANALYST POSITIONS BEFORE THE BUDGET WAS ADOPTED.
I THINK THAT THIS PRESENTATION HERE IN FEBRUARY GIVES YOU A SENSE OF THE AMOUNT OF IMPACT THIS GROUP HAS ALREADY MADE IN A SHORT PERIOD OF TIME.
THAT'S WHY I'M VERY EXCITED BECAUSE AS THEY GET MORE TIME, MORE EXPERIENCE, MORE REFINEMENT, I THINK THE IMPACT AND THE BENEFIT TO THE ORGANIZATION IN THE COMMUNITY IS GOING TO BE FAR GREATER.
THANK YOU ALL FOR I GUESS, EMBRACING THE VISION BECAUSE THIS IS ULTIMATELY WHAT I WANTED TO LAND AT.
COUNCILMAN DREW TO GET TO YOUR LEVEL, ONE OF THE THINGS THAT I WANT TO TRY TO AVOID IS THAT I DON'T WANT TO PUT A PERFORMANCE MEASURE OUT THERE WHEN THE PUBLIC LOOKS AT IT AND SAYS, WHAT DOES THAT MEAN FOR ME? IF IT DOESN'T RESONATE WITH OUR CUSTOMERS, WHAT'S THE POINT OF EVEN TRACKING IT? JUST GOING THROUGH THAT AND JUST MAKING SURE THAT WE'RE DOING THINGS THAT ARTICULATE A VALUE AND PEOPLE UNDERSTAND WHAT THEY'RE GETTING OUT OF IT AND NOT JUST MEASURING SOME FOR THE SAKE OF MEASURING IT.
THAT'S SOMETHING FROM THE VERY BEGINNING I STATED, IS JUST I DON'T WANT TO PUT SOMETHING IN THE BUDGET BUT IT DOESN'T MEAN ANYTHING TO ANYBODY, WHAT'S THE POINT? I THINK WE'RE GETTING TO THAT POINT.
OVERALL, THANK YOU ALL FOR YOUR SUPPORT AND CONTINUE TO LOOK FORWARD TO WHAT THIS GROUP CAN PUT TOGETHER IN THE FUTURE.
>> IT'S GREAT. JP, ARE YOU LEADING NUMBER 2, OR IS THAT GOING TO BE SARAH?
>> ACTUALLY WE'RE GOING TO BRING BLAKE.
>> HELLO, MAYOR AND TOWN COUNCIL.
THANK YOU FOR HAVING ME HERE TODAY.
I'M EXCITED TO JUMP INTO OUR TEEN FLOMO CONVO SERIES.
IN THIS PRESENTATION, I'LL BE DIVING INTO THE INSIGHTS GATHERED FROM OUR ENGAGEMENT INITIATIVE TO GATHER INSIGHTS FROM OUR TEEN RESIDENTS HERE IN FLOWER MOUND.
JUST TO TALK A LITTLE BIT ABOUT THE INCEPTION OF FLOMO CONVOS.
IT WAS INITIALLY LAUNCHED IN JULY 2022 AS A RESIDENT ENGAGEMENT INITIATIVE.
IT WAS FOCUSED ON GATHERING VALUABLE FEEDBACK FROM OUR RESIDENTS ON DIFFERENT ASPECTS HERE IN TOWN.
IT HIT ON WHAT THEY LOVED ABOUT FLOWER MOUND, AREAS FOR IMPROVEMENT AND THE TOWN'S FUTURE VISION.
DURING EACH ONE OF THESE MEETINGS, WE HAD LIVE SURVEYS ON KEY DISCUSSIONS.
THERE WERE SMALL GROUP DISCUSSIONS THAT WERE FACILITATED BY TOWN STAFF AND THEN THERE WAS OPPORTUNITIES TO HAVE INTERACTIVE ACTIVITIES THROUGHOUT THE PROCESS.
OVERALL, FLOMO CONVOS HAS ASSISTED US WITH IDENTIFYING STRATEGIC GOALS, OBJECTIVES, AND INITIATIVES THAT ALIGN WITH OUR COMMUNITY NEEDS.
TEEN FLOMO CONVOS IS A PART OF A LARGER, BROADER COMMUNITY ENGAGEMENT EFFORT.
AS YOU'LL SEE, WE HAVE OUR GOAL 8 OF COMMUNITY ENGAGEMENT AND ITS OBJECTIVE IS TO PROMOTE TRANSPARENCY AND PUBLIC ENGAGEMENT.
OBJECTIVE 9, SPECIFICALLY HAS AN INITIATIVE 9.2, WHICH IS TO CONTINUE TO EXPAND OUR FLOMO CONVO SERIES.
WE'VE ALREADY CONDUCTED OUR FIRST FLOMO CONVO SERIES OF THE YEAR, OUR TEEN FLOMO CONVO SERIES AND THEN WE'LL BE COMING BACK TO PERFORM OUR SECOND ONE FOR OUR COMMUNITY WIDE FLOMO CONVOS ONCE AGAIN.
[00:50:01]
THEN JUMPING INTO OUR TEEN FLOMO CONVOS.WE MET WITH TEENS FROM FLOWER MOUND HIGH SCHOOL.
WE MET WITH TWO PERIODS AT FLOWER MOUND HIGH SCHOOL AND THEN THREE PERIODS AT MARCUS HIGH SCHOOL.
WE ENGAGED A TOTAL OF 170 STUDENTS THROUGHOUT THE SESSIONS.
TO FACILITATE THIS TEEN FLOMO CONVOS, THE PROCESS IS, WE PRESENTED THEM WITH AN OPEN ENDED QUESTION SUCH AS, WHAT DID THE TEENS LOVE ABOUT FLOWER MOUND? WE HAVE THEM DISCUSS THAT WITHIN THEIR SMALL GROUPS, AND THEN THE GROUPS GAVE THEIR TOP ANSWERS AND WE ADDED THAT TO OUR POLLING AND THAT'S THE RESULTS I'LL BE GOING THROUGH IN THIS PRESENTATION.
BUT WHAT'S A LITTLE BIT DIFFERENT ABOUT OUR TEEN FLOMO CONVOS AND OUR COMMUNITY FLOMO CONVOS IS JUST THE FACT THAT WE USE REAL TIME ANSWERS FOR USE IN THE SURVEY.
RATHER THAN GIVING THEM A LIST OF POLLING, WE HAD THEM GIVE US THE RESPONSES, AND THEN WE HAD THEM VOTE ON THEM.
WHAT DO TEENS LOVE ABOUT FLOWER MOUND? A TOP ANSWER ACROSS THE BOARD WAS SAFETY.
IT TURNS OUT THAT TEENS LOVE FEELING SAFE IN THEIR COMMUNITY.
WHAT'S ACTUALLY INTERESTING ABOUT THIS SAFETY NUMBER IS THAT IT'S BEEN SEEN THROUGHOUT VARIOUS COMMUNITY ENGAGEMENT EFFORTS THAT WE HAVE GOING ON IN TOWN.
THE ORIGINAL FLOMO CONVOS, SAFETY WAS ONE OF THE TOP THREE ANSWERS THROUGHOUT THE SESSIONS.
THEN ALSO IN OUR RESIDENT SURVEY, WE HAD THAT 96% EXCELLENT GOOD RATING.
THROUGHOUT OUR DIFFERENT COMMUNITY ENGAGEMENT EFFORTS, WE'RE ABLE TO SEE THAT SAFETY IS A POPULAR ANSWER.
THEN GOING ON TO OUR NOTABLE ANSWERS, WE HAD PROXIMITY TO OUR FAMILY, FRIENDS, AND DIFFERENT AMENITIES IN TOWN, AND THEN THEY ALSO ENJOY OUR PARKS AND NATIONAL ENVIRONMENT.
AS YOU'LL SEE INDICATED BY THAT GOLD STAR, ALL THREE OF THESE METRICS WERE POPULAR IN OUR COMMUNITY, ORIGINAL FLOMO CONVOS.
THEN GOING ON TO WHAT'S MISSING IN FLOWER MOUND.
OUR TOP ANSWER WAS MORE ENTERTAINMENT OPTIONS.
OUR TEAMS DESIRE MORE TO DO WITHIN TOWN.
SOME SPECIFIC EXAMPLES INCLUDED MINI GOLF, LIVE MUSIC ENTERTAINMENT, PICKLEBALL, FOR EXAMPLE.
THEN THEY ALSO WANTED MORE GROCERY AND SHOPPING OPTIONS AS WELL.
THEY MENTIONED IN AND OUT, THAT WAS A VERY POPULAR ANSWER THROUGHOUT ALL THE SCHOOLS, HEB AND TRADER JOE'S.
WE ALSO DID HIT SOME OF THESE KIDS BEFORE LUNCH TOO.
THEY MAY HAVE BEEN A BIT HUNGRY.
BUT AS YOU'LL SEE, ONCE AGAIN, MORE ENTERTAINMENT OPTIONS AND MORE SHOPPING OPTIONS WERE POPULAR IN OUR COMMUNITY FLOMO CONVOS.
WHILE OUR TEAMS ARE SAYING THIS, WE ARE ALSO GETTING THIS ON A COMMUNITY WIDE.
THEN WHAT DOES A PERFECT DAY IN FLOWER MOUND LOOK FOR OUR TEAM RESIDENTS? AT THE TOP OF THE LIST, WE HAD SHOPPING, AND THEN MORE SPECIFICALLY, THE TEENS LOVE SHOPPING AT TARGET, AND THEN WE HAD LAKESIDE ACTIVITIES, AND THEN THEY HAD SPECIFICALLY MENTIONED LAKESIDE DFW.
A NOTABLE ANSWER THAT WE HAVE IS, A LOT OF THE ANSWERS THAT THE STUDENTS GAVE WERE NOT IN FLOWER MOUND.
I'LL BE GETTING INTO THIS A LITTLE BIT IN OTHER SLIDES AND SPECIFIC EXAMPLES, BUT A LOT OF THE AMENITIES THAT THE THE TEENS ARE WANTING, THEY HAVE TO GO TO OTHER COMMUNITIES TO GET.
>> THE ANSWER WASN'T THAT IT'S NOT FLOWER MOUND, IT JUST HAPPENS TO BE THAT THEIR ANSWER WAS NOT IN FLOWER MOUND?
WE DID HAVE SOME ANSWER CHOICES THAT WERE SPECIFICALLY AT FLOWER MOUND, BUT IN A COUPLE OF THE SCHOOLS WE HAD THAT SPECIFIC ANSWER CHOICE WAS NOT FLOWER MOUND.
THE TEENS WERE ABLE TO VOTE ON THAT NOT FLOWER MOUND.
WHAT'S A LITTLE BIT DIFFERENT ABOUT THIS SLIDE, OPPOSED TO OUR COMMUNITY FLOMO CONVOS, IS THAT WE WENT IN WITH AN ADDITIONAL PURPOSE.
WE WANTED TO UNDERSTAND WHAT OUR TEENS WANTED TO SEE IN PARKS.
WE WANTED TO GET FEEDBACK FROM THE PEOPLE WHO WERE ACTUALLY USING THE PARKS.
THROUGHOUT ALL THE SCHOOLS, THERE WAS ABOUT 89% THAT SAID THEY VISITED A PARK IN THE LAST YEAR.
WITHIN THOSE PARKS, SOME OF THEIR DREAM FEATURES WERE BATHROOMS, SO SPECIFICALLY MORE BATHROOMS OR CLEANER BATHROOMS. THEN IT GOT INTO SOME OF THE MORE ADVENTUROUS ACTIVITIES AS WELL, SUCH AS ZIPLINES AND SAND VOLLEYBALL.
AS I PREVIOUSLY MENTIONED IN THE LAST SLIDE, SOME OF THE TEENS HAD TO GO OUTSIDE THE COMMUNITY TO GET SOME OF THESE AMENITIES.
ONE OF THE AMENITIES WOULD BE THAT SAND VOLLEYBALL.
THEY'RE OFTEN HAVING TO GO OUTSIDE OF FLOWER MOUND TO PLAY
[00:55:02]
SAND VOLLEYBALL AND THAT IS SOMETHING THAT THE TEENS ARE VERY INTERESTED IN HAVING IN TOWN.>> THAT WAS PRETTY COMMON, SAND VOLLEYBALL WAS A LOT OF?
>> YES. IF YOU LOOK AT THE GRAPH ACTUALLY, THAT GRAY ONE, THAT'S WHERE YOU'LL SEE HOW MANY OF THE STUDENTS PERCENTAGE VOTED FOR SAND VOLLEYBALL COURTS.
>> THEN LOOKING AHEAD AND WHAT TEENS WANT IN 10 YEARS.
THIS QUESTION WAS ASKING, AFTER THE TEENS IN FLOWER MOUND GO OFF TO COLLEGE, AND THEN THEY'RE LOOKING TO SETTLE DOWN, WHAT WILL MAKE THEM COME BACK TO FLOWER MOUND? THE TOP ANSWER ACROSS THE BOARD, THROUGHOUT ALL THE CLASSES, WAS AFFORDABLE HOUSING.
SOME OF OUR TEENS SPOKE ON HOW THEY SAW IT AS A BARRIER TO LIVING IN FLOWER MOUND LONG TERM.
THEN IT ALSO JUMPED INTO SOME NOTABLE ANSWERS AND ONCE AGAIN, MORE ENTERTAINMENT OPTIONS, AND THEN THE CONTINUOUS FEELING OF SAFETY AS WELL AND THEN THE STUDENTS ALSO WANTED MORE JOB OPPORTUNITIES IN THE FUTURE.
THEN ONCE AGAIN, AS I PREVIOUSLY MENTIONED, WE HAVE THAT ENTERTAINMENT OPTIONS WHICH WAS ALSO POPULAR IN THE COMMUNITY FLOMO CONVOS.
THEN SOME OF THE KEY TAKEAWAYS FROM OUR TEEN FLOMO CONVOS, SO SAFETY, WHAT'S A TOP PRIORITY ACROSS THE BOARD FOR OUR STUDENTS? THEY LOVE FEELING SAFE IN THE TOWN AS WELL AS COMMUNITY AS A WHOLE.
THROUGH OUR DIFFERENT ENGAGEMENT EFFORTS, WE'RE ABLE TO SEE THAT SAFETY IS A TOP PRIORITY.
AFFORDABLE HOUSING IS A MAJOR CONCERN AND SEEN AS A BARRIER TO LIVING IN FLOWER MOUND LONG-TERM.
THE TEENS ALSO WANTED MORE ENTERTAINMENT OPTIONS THAT COULD INCLUDE MALLS AND MOVIE THEATERS AND SOME OF THAT ZIPLINES IN THE PARKS.
THEN WE HAD THAT FOOD AND SHOPPING PREFERENCES AS WELL, AND THEN IT HIT ON IDEAL PARK FEATURES WHICH WERE BATHROOMS AND ZIPLINES, AND BATHROOM ZIPLINES, AND I'M MISSING ONE.
JUST OVERALL, A LOT OF THE WORK THAT WE DO FOR FLOMO CONVOS AND SPECIFICALLY TEEN FLOMO CONVOS IS TO GUIDE THE WORK THAT WE DO HERE IN TOWN.
IN ORDER TO MAKE INFORMED DECISIONS, WE HAVE TO UNDERSTAND HOW OUR RESIDENTS ARE FEELING AND WHAT OUR RESIDENTS WANT HERE IN TOWN.
A LOT OF THAT CAN BE TAKEN FROM OUR COMMUNITY ENGAGEMENT EFFORTS AND FLOMO CONVOS. THANK YOU.
>> THANK YOU, BLAKE. COUNCIL, DO YOU HAVE ANY OTHER QUESTIONS OR ANYTHING ELSE?
>> I CAN. I JUST WANTED TO ADD A FEW THINGS.
I TOLD HIM I WAS GOING TO SNEAK UP HERE.
THIS WAS A LOT OF FUN, OBVIOUSLY, WE'RE IN SCHOOLS, SO WE DIDN'T TAKE ALL THE PICTURES AND EVERYTHING.
WE JUST WERE IN THERE FOR DATA.
OUR TOWN MANAGER JAMES CAME IN AND SAID HI TO ONE CLASS, THAT WAS AN AWESOME EXPERIENCE AS WELL.
A COUPLE OF THINGS THOUGH IS, YES, THEY SELECTED THE ANSWERS, SO IT'S INTERESTING THAT WE HAD SOME OF THE SAME ANSWERS COMING FROM DIFFERENT CLASSES BECAUSE THEY DIDN'T TALK TO EACH OTHER, THEY WEREN'T CONNECTED, EVEN DIFFERENT HIGH SCHOOLS.
THEY CREATED THE ANSWERS AS A TOP CHOICE IN SMALL GROUPS AND THEN EVERYONE GETS TO VOTE ON WHAT THEIR TOP ANSWER IS.
I DID NOT EXPECT THE SAND VOLLEYBALL TO MAKE A COMEBACK.
ZIPLINES, WE WANTED THEM TO BE CREATIVE, WE DIDN'T WANT TO MAKE THEM THINK IN A BOX.
BUT ZIPLINES AND I WAS SURPRISED THAT BATHROOMS WAS A BIG DEAL FOR THEM TOO.
THEY SAID, OFTEN I GO TO A PARK AND I NEED TO USE THE BATHROOM, AND THERE'S NOT A BATHROOM MAYBE AT THIS PARK.
IT WAS JUST INTERESTING TO GO THROUGH THAT.
ANOTHER THING I WILL SAY IS WE WERE INTENDING ON GOING OUT TO ARGYLE HIGH SCHOOL AS WELL.
THAT'S DEFINITELY SOMETHING WE WANT TO DO.
IT DIDN'T WORK FOR THIS PARTICULAR TIME.
WE LOOK IN THE FUTURE TO MAKE SURE THAT WE'RE DOING OUT THERE IN ARGYLE HIGH SCHOOL AS WELL.
ON THAT NOTE, WHEN WE DO GO OUT TO ARGYLE HIGH SCHOOL IS GOING TO BE A LITTLE SIMILAR TO MARCUS HIGH SCHOOL.
WHAT I MEAN BY THAT IS NOT EVERYBODY IS GOING TO BE LIVING IN FLOWER MOUND.
BUT JUST WHAT WE TOLD THE HIGH SCHOOLERS AT MARCUS IS YOU ARE CONNECTED INTO THIS REGION, IN THIS COMMUNITY AND THAT'S WHAT WE'RE TALKING ABOUT RIGHT NOW.
THEN THE LAST THING I WANT TO SAY IS WE DO GET SOME GOOD DATA WITH THIS.
I BELIEVE THAT THIS HOPEFULLY IS GOING TO BE ABLE TO INFORM US ON FUTURE DECISIONS.
BUT THERE'S A WHOLE OTHER HALF TO THAT, AND THE OTHER HALF IS MAKING THOSE CONNECTIONS AND ENGAGING.
WE WENT INTO BOTH HIGH SCHOOLS AND IT WAS A REALLY COOL EXPERIENCE FOR THESE TEENS TO HAVE DIRECT ENGAGEMENT WITH THEIR LOCAL GOVERNMENT.
[01:00:01]
A LOT OF THEM WEIRDLY ENOUGH, HAD A LOT OF FUN WITH IT.AT FLOWER MOUND HIGH SCHOOL, FOR EXAMPLE, WE ACTUALLY HAD MULTIPLE CLASSES IN A LARGE SETTING.
THAT'S WHERE WE GOT SEVERAL FEEDBACK THERE.
I JUST WANTED TO MENTION FROM THAT, WE'VE ACTUALLY HAVE HAD ACTIVE CONVERSATIONS WITH THREE OF THE PARTICIPANTS.
ONE OF THEM ACTUALLY CAME UP HERE, HE'S INTERESTED IN LOCAL GOVERNMENT.
JAMES REACHED OUT AND OFFERED, COME ON UP HERE, LET'S WALK YOU AROUND.
REALLY I THINK A LOT OF THESE SCENES ARE TRYING TO FIGURE OUT WHAT DO I WANT TO DO? ANYTHING THAT WE CAN DO TO OPEN OUR DOORS AND TO ASSIST WITH THAT, WE WANT TO.
ANOTHER YOUNG LADY HAS BEEN IN CONTACT WITH SARAH AS WELL TRYING TO GET MORE INFORMATION ON WHAT SHE CAN DO.
THEN THERE'S ANOTHER YOUNG LADY AT MARCUS HIGH SCHOOL THAT WE'RE GOING TO WORK TO SEE IF WE CAN GET HER WITH OUR COMMUNICATIONS TEAM.
SHE'S VERY INTERESTED IN THAT FIELD, AND SO I JUST WANTED TO HIGHLIGHT THAT PART.
THAT'S A BIG PART OF IT, GOING OUT TO PEOPLE AND ENGAGING WITH THEM.
THANK YOU ALL FOR LETTING US DO THIS AND I'LL GET OFF THE MIC IF YOU ALL HAVE ANY QUESTIONS.
>> I JUST HAD A QUICK FOLLOW UP.
THE 170 OR SO STUDENTS, WERE THEY FROM ALL FOUR GRADES OR MOSTLY LIKE 10 THROUGH 12.
>> ACTUALLY, IT WAS ALL BETWEEN 10TH, 11TH, AND 12TH.
IN FLOWER MOUND HIGH SCHOOL, THEY WERE JUNIOR AND SENIORS.
IN MARCUS, WE HAD THREE CLASSES AND THEY WERE SOPHOMORE, JUNIOR, AND SENIOR.
I WILL ALSO SAY WE HAVE AN AMAZING CONNECTION WITH LISD.
LINDSAY AYRES HAS AN AMAZING JOB OF BEING A GREAT LIAISON FOR US.
I ACTUALLY MENTOR AT THE CLASS IN MARCUS HIGH SCHOOL.
THEN WE ACTUALLY GO IN TO FLOWER MOUND HIGH SCHOOL, IT'S A GOVERNMENT CLASS.
WE'RE ACTUALLY GOING IN THERE EVERY NINE WEEKS IN THE BEGINNING TO GIVE THEM A PRESENTATION JUST ON THE TOWN.
WHAT WE DID THIS TIME BECAUSE IT WAS JANUARY IS WE SAID, CAN WE DO FLOMO CONVOS INSTEAD? THEY SAID, YES.
>> I LOVE THE RESULTS AND I'M JUST TICKLED THAT SAFETY IS THEIR TOP PRIORITY.
I COULDN'T EVEN BE HAPPIER ABOUT THAT.
>> IT IS. THAT'S A FUN PART TOO IS, YOU THINK OF THINGS THAT THEY'RE GOING TO SAY AND THEN THEY COME UP WITH SAFETY AND YOU'RE LIKE, I'D NEVER THOUGHT THAT YOU WERE GOING TO SAY THAT, BUT THAT'S GREAT.
>> JP, YOU SAID THESE WERE GOVERNMENT STUDENTS?
>> FLOWER MOUND HIGH SCHOOL WAS A GOVERNMENT CLASS.
THE MARCUS HIGH SCHOOL WAS AN AVID CLASS, AND SO WHAT THAT IS IS TRYING TO PREPARE THEM FOR COLLEGE.
>> IT SEEMS LIKE A LOT OF THE ANSWERS THEY GAVE ARE PRETTY SIMILAR TO WHAT WE GET FROM OTHER POPULATIONS IN THE TOWN.
BUT THE PARK STUFF IS INTERESTING AND I DEFINITELY WANT TO SEE US DRILL DOWN INTO THAT.
IT SEEMS LIKE SAND VOLLEYBALL COULD BE ATTAINABLE.
I DON'T KNOW ABOUT A ZIPLINE. I'M NOT SURE HOW THAT WOULD WORK.
BUT I WOULD WANT TO KNOW, ARE THESE KIDS THINKING IN THEIR OWN NEIGHBORHOOD PARK, IS IT AT THE CAC? IF IT'S AT THE CAC OR MOST OF THEM JUST COULD NEVER GOING TO GO.
ALSO DID WE TALK TO ANY OF THE ATHLETICS KIDS? WHAT DO THEY THINK? WHAT DO THEY WANT TO SEE? IT SEEMS LIKE OUR PARKS MASTER PLAN, WHICH HAS A LOT OF THESE HIGH PRIORITY, MEDIUM PRIORITY LOW PRIORITY ITEMS ON IT, MAYBE IS OUT OF DATE.
I DON'T KNOW BECAUSE WHEN I WAS AT THE TML CONFERENCE, THERE WAS THE SKATE PARK GUY, AND I WAS TALKING TO HIM FOR A WHILE AND IT'S ON OUR MASTER PLAN, BUT I DON'T SEE ANY KIDS RIDING AROUND ON SKATEBOARDS ANYMORE.
THEY'RE ON ELECTRIC SCOOTERS NOW.
IS THAT SOMETHING THEY STILL WANT? DO WE NEED TO RETHINK AND JUST GO WITH SAND VOLLEYBALL AND ZIPLINES? WHAT'S OUR NEXT STEP ON THESE PARKS?
>> I BELIEVE THAT IS ACTUALLY GOING TO BE COMING UP IS AN UPDATE TO THAT PLAN.
WE WANT TO SHARE THESE WITH THEM AND MAYBE WE CAN EVEN WORK WITH PARKS ON DOING ANOTHER ONE TO YOUR POINT SPECIFICALLY FOCUSED ON PARKS.
THIS QUESTION THOUGH, I WILL HAVE TO SAY WE HAVE TO BE COGNIZANT THAT WE WERE GOING INTO HIGH SCHOOL.
WHAT I MEAN BY THAT IS ATTENTION SPANS, AND ALSO WE WANTED THEM TO HAVE CREATIVITY, NOT STICK THEM, YOU CAN ALWAYS THINK OF THIS.
WE WANTED THEM TO THINK OF EVERYTHING.
WE JUST HAD TO KEEP IN MIND THAT WE WERE TALKING TO TEENS AND SO I DIDN'T QUITE KNOW WHAT WE WERE GOING TO GET.
FOR THIS PARTICULAR QUESTION, HOW WE POSED IT IS, THE TOWN OF FLOWER MOUND IS LOOKING TO BUILD A PARK IN YOUR NEIGHBORHOOD, WHAT DO YOU WANT TO SEE? THAT WAS THE QUESTION.
TO YOUR POINT COUNCIL [INAUDIBLE], IT WAS IN THEIR SPECIFIC NEIGHBORHOOD.
>> THAT'S AWESOME. THANK YOU GUYS SO MUCH.
[01:05:05]
JAMES, DO YOU HAVE ANYTHING ELSE?>> NO, SIR. THOSE ARE OUR TWO ITEMS.
>> WE'LL BE MOVING ON TO ITEM 4, BOARDS AND COMMISSIONS.
[F. BOARDS/COMMISSIONS]
WE'LL BE STARTING THE INTERVIEWS FOR BOTH THE HISTORICAL COMMISSION AND THE VETERANS LIAISON BOARD.>> SOME OF THE STAFF AN OPPORTUNITY BE DISMISSED IF THAT'S ACCEPTABLE.
>> THAT'S COMPLETELY ACCEPTABLE.
UNLESS ANYBODY WANTED TO SAY ANYTHING ELSE, TIFFANY? NO, YOU'RE GOOD?
>> GOOD NIGHT CHIEFS. COUNSEL YOU STAYING? [BACKGROUND] GOOD.
SO WE'RE GOING TO BE MOVING ON TO ITEM F. TWO VETERANS.
LIZ, ON BOARD. WE HAVE MR. JOHN RUSSELL, TRAVIS, J. R WITH US THIS EVENING.
SIR, IF YOU CAN COME UP TO THE PODIUM.
WHILE YOU'RE MAKING YOUR WAY UP TO THE PODIUM, I JUST WANT REMIND YOU, SO YOU'RE GOING TO HAVE 3-5 MINUTES OR LONGER, SINCE IT'S ONLY SEVEN, IT'S EARLY FOR US.
IF YOU COULD JUST STATE YOUR NAME, YOUR ADDRESS, AND TELL US A LITTLE BIT ABOUT YOURSELF, A LITTLE BIT WHY YOU WOULD BE A GOOD FIT FOR THIS POSITION.
YOUR BACKGROUND. YOU DON'T NECESSARILY HAVE TO GO THROUGH YOUR WHOLE APPLICATION AGAIN.
BUT WELCOME AND GO AHEAD AND RELAX.
THIS IS A WORK SESSION, SO YOU CAN JUST TAKE A DEEP BREATH.
THERE'S ONLY ABOUT A MILLION PEOPLE WATCHING FROM HOME TONIGHT. NO WORRIES.
>> WELL, THANK YOU. I'M JOHN RUSSELL TRAVIS OR JR.
I LIVE AT 6259 WHISKER, BRUSH ROAD AND MOUND ARGYLE, DEPENDING ON THE SCENARIO FOR CANYON FALLS.
I WAS IN THE US NAVY 2001-2007 I WAS AN INTERIOR COMMUNICATIONS TECHNICIAN. GOT OUT HONORABLY.
WHEN I GOT OUT, I WENT TO THE UNIVERSITY OF NORTH TEXAS, RECEIVED MY DEGREE.
I WORK IN FLOWER MOUND FOR STRIKER COMMUNICATIONS. IT'S UNIQUE.
I LIVE ON WEST FLOWER MOUND, I WORK ON SOUTHEAST FLOWER MOUND.
I HAD TO SEE THE WHOLE TOWN EVERY DAY.
ABOUT SIX YEARS AGO, I GOT THE NEWS THAT MY SON WAS ON HIS WAY.
AND I WAS BORN AND RAISED, I'M SORRY, IN DENTON COUNTY.
BUT WHEN HE WAS GOING TO BE BORN, WE STARTED LOOKING AT ALL THE OTHER TOWNS ON WHERE WE WANT TO ACTUALLY RAISE OUR FAMILY AND WHERE DO WE WANT HIM TO GROW UP, WHAT SCHOOLS, WHAT AREA.
WE SEARCHED AND REALLY COMPARE THE TOWNS TO TOWNS ON CRIME RATE, THE SAFETY, EDUCATION LEVELS.
FLOWER MOUND REALLY STOOD OUT ABOVE THE REST VERY SHORTLY THEREAFTER, BUILT A HOME IN CANYON FALLS.
WE'VE BEEN THERE ABOUT SIX YEARS.
I'VE REALLY BEEN LOOKING AT DIFFERENT OPPORTUNITIES HERE LATELY.
WHETHER WITHIN THE SCHOOL OR WITHIN THE TOWN OF WHERE I MIGHT BE ABLE TO HELP, WHERE I MIGHT BE ABLE TO VOLUNTEER.
JUST TRYING TO MAKE SURE THAT THE TOWN THAT WE PICKED SIX YEARS AGO FOR OUR SON TO GROW UP IN, STAYS AS GREAT AS IT IS IN THE FUTURE WHEN HE GETS OLDER AS WHAT IT IS NOW.
ARE THE SCHOOLS GOING TO STAY AS GOOD AS THEY ARE OR IS THE TOWN GOING TO BE AESTHETICALLY PLEASING AS IT IS NOW? THE TOWN WAS REALLY LIGHT YEARS ABOVE THE REST OF THIS COUNTY.
WE REALLY HAVE BEEN PLEASED TO LIVING HERE.
I SAW A POST NOT LONG AGO FOR THE VETERAN LIAISON BOARD AND I WAS LIKE, IT TOOK TWO THINGS.
I'M VERY PASSIONATE ABOUT WHERE WE LIVE, WHERE WE'RE GROWING AND RAISING OUR SON, AND MY BACKGROUND AS A VETERAN.
A LOT OF MY FRIENDS THAT I HAVE KEPT IN CONTACT WITH THEN AND NOW, OUR VETERANS, OUR NEIGHBORHOOD HAS A VETERAN COMMUNITY WITHIN IT.
[01:10:03]
WE HAVE OUR OWN VETERAN FACEBOOK, CANYON FALLS PAGE.I JUST REALLY THOUGHT I COULD LEND A HAND TO THIS COMMUNITY WHEN I SAW THAT THERE WAS A SPOT FOR A VETERAN LIAISON AND I MIGHT BE A GOOD CANDIDATE FOR IT.
>> WELL, EXCELLENT. THAT WAS REALLY GOOD.
DOES ANYBODY HAVE ANY QUESTIONS FOR MR. TRAVIS?
>> I DO. DO YOU PREFER JOHN OR JR?
>> JR WORKS. MY FIRST NAME IS JOHN RUSSELL.
MOST OF MY FRIENDS CALL ME JR.
>> WELL, FIRST, THANK YOU FOR YOUR SERVICE TO OUR NATION IN THE NAVY, AND THANKS FOR STEPPING UP TO VOLUNTEER TO SERVE ON THE VETERANS LIAISON BOARD.
MY QUESTION IS, AS A VETERAN AND A MEMBER OF OUR COMMUNITY, DO YOU HAVE ANY IDEAS ON WHAT YOU THINK PRIORITY SHOULD BE ON HOW THE VETERANS LIAISON BOARD CAN ASSIST OUR VETERANS IN THE COMMUNITY?
>> FOR ME IT'S THE MORE AWARENESS.
I KNOW THE MEDAL OF HONOR GOES THROUGH 35.
THAT IS A HUGE PARADE AND THING THAT THE CITY OF GAINESVILLE PUTS ON.
I'VE SEEN THE POSTERS GOING DOWN MAIN STREET OR SOMETHING OF THE DIFFERENT VETERANS.
AND JUST THE MORE THAT, WHETHER IT IS A VETERAN MEMORIAL OR VETERAN PARK OR ANYTHING LIKE THAT, THAT CAN BRING AWARENESS TO IT.
EVERY LITTLE THING ADDS UP TO A HUGE TASK.
>> IN YOUR CANYON FALLS VETERANS GROUP ARE THERE ANY PARTICULAR THREADS OR TRENDS THAT YOU'RE SEEING, LIKE SPECIAL NEEDS THAT THEY HAVE OR INTERESTS?
>> YOU GET THE OCCASIONAL QUESTION.
I'VE HAD A LOT OF FRIENDS THAT HAVE REACHED OUT, WHETHER THEY WERE TRYING TO GO THROUGH THE VA SYSTEM OR TRYING TO WORK ON THEIR SERVICE DISABILITY, SERVICE DISABILITY CONNECTED.
AND I'VE HAD FRIENDS THAT HAVE REACHED OUT FOR THAT PROCESS, WHETHER IF IT'S GETTING A SERVICE DOG OR IT'S GETTING A SPONSOR TO GO WITH THEM.
AS FAR AS THE COMMUNITY PAGE ITSELF, THERE HADN'T BEEN JUST A WHOLE LOT OF REACHING OUT.
>> THAT'S GOOD. THANK YOU. APPRECIATE IT.
>> ANYONE ELSE FOR JR? ALL RIGHT, SIR, THAT WAS PRETTY COMPREHENSIVE. THANK YOU FOR COMING.
>> THANK YOU ALL FOR HAVING ME.
I DON'T HAVE A NOTE THAT WE ARE WE TAKING ACTION ON THAT TONIGHT OR WE'RE GOING TO PUT THAT FORWARD TO ANOTHER AGENDA?
>> NO, WE'RE NOT. AND IF YOU'LL SAVE ME AN EMAIL, LET ME SHARE SOMETHING WITH THIS GENTLEMAN AS FAR AS NEXT STEPS BECAUSE I HAVEN'T HAD A CHANCE TO DO THAT.
>> SO THE NEXT STEP WOULD BE FOR COUNSEL TO TAKE ACTION IN THE WAY OF MOTION APPOINTMENTS.
BUT THEY WILL DELIBERATE AND DECIDE AND STUFF, SO YOU MAY NOT HEAR FROM MYSELF ONE WAY OR THE OTHER UNTIL NEXT WEEK AND STUFF, BUT I JUST WANT TO KIND OF SHARE NEXT STEPS BECAUSE TONIGHT WAS JUST A LISTENING OPPORTUNITY AND THEY NEED DISCUSSED IN THE FUTURE.
THEY CAN DISCUSS THIS EVENING IF THEY LIKE, BUT NO ACTION TO BE TAKEN THIS EVENING.
>> AWESOME. THANK YOU, MA'AM. COUNSEL, DO YOU HAVE ANYTHING ELSE FOR THE WORK SESSION? THE TIME IS NOW 07:13 AND WE ARE ADJOURNED.
* This transcript was compiled from uncorrected Closed Captioning.